Waiter / Waitress

As a Waiter / Waitress in a healthcare facility, you will be responsible for providing exceptional dining experiences to patients, visitors, and staff. Your primary role will be to ensure a pleasant and efficient dining service while adhering to hygiene and safety standards. You will play a vital role in promoting a positive and comfortable environment for those you serve.

Responsibilities:

• Greet and welcome patients, visitors, and staff in a friendly and professional manner.
• Take food and beverage orders accurately and efficiently, considering dietary restrictions or special requests.
• Serve meals and beverages promptly and courteously, ensuring accuracy and proper portion control.
• Ensure tables are properly set with clean utensils, napkins, and condiments before each meal service.
• Maintained a clean and organized dining area, including wiping tables, sanitizing surfaces, and arranging furniture.
• Monitor and refill beverage stations, ensuring an adequate supply of drinks and disposables.
• Assist with the setup and breakdown of dining areas before and after meal services.
• Collaborate with kitchen staff and dietary personnel to ensure smooth coordination of food service operations.
• Communicate effectively with patients, visitors, and staff, providing information on menu options, specials, and any changes to meal services.
• Handle customer inquiries, concerns, and complaints professionally and promptly, seeking assistance when needed.
• Follow food safety and sanitation guidelineset adequatelys, including properly handling utensils, food, and equipment.
• Adhere to healthcare facility policies and regulations, including infection control and confidentiality protocols.
• Assist in maintaining accurate records, such as meal counts, inventory control, and customer feedback.
• Participate in training and professional development activities to enhance job knowledge and skills.
• Perform other related duties as assigned by the supervisor or manager.

Qualifications:

• High school diploma or equivalent.
• Proven experience as a waitress or in customer service roles.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong attention to detail and accuracy.
• Basic knowledge of food safety and sanitation practices
• Ability to handle customer inquiries, concerns, and complaints professionally and effectively.
• Positive attitude, a friendly demeanor, and a commitment to exceptional customer service.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Job Type: Full-time