Waiter/Waitress (Arabic/Russian Speaker)

Key Responsibilities:

Guest Service:

• Greet guests warmly and escort them to their tables.
• Present menus, explain specials, and make recommendations when required.
• Take accurate food and beverage orders and relay them to the kitchen/bar promptly.
• Serve food and beverages efficiently while ensuring correct presentation and portioning.
• Check back with guests to ensure satisfaction and handle any complaints professionally.

Operations:

• Prepare tables by setting up linens, silverware, and glasses.
• Ensure that all areas are clean, well-organized, and ready for service.
• Maintain knowledge of menu items, ingredients, and allergens.
• Follow all food safety and hygiene regulations.

Upselling & Sales:

• Suggestively sell food and beverage items to enhance guest experience and increase revenue.
• Inform guests about promotions, events, and specialty dishes.

Team Collaboration:

• Coordinate with kitchen and bar staff for timely service.
• Assist colleagues during busy hours to maintain smooth operations.

Cash Handling:

• Process guest bills accurately and handle payments according to hotel standards.