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Warranty Administrator

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We are looking for a Warranty Manager/Administrator for the Service Department of our fast paced trucking company. We have a fleet of over 650 pieces of Transportation and Mining Equipment. With a very competitive industry, we strive to maintain a modern and reliable fleet. Operating late model equipment allows us to perform our own warranty repair in house and manage those that are done at dealerships as well.

Responsibilities

  • Manage large amounts of potential warranty repairs
  • Identify and assess repairs that can be covered under warranty
  • Build sustainable relationships and trust with dealerships and vendors through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/dealership quotas
  • Handle many types of warranty processes and procedures
  • Keep records of many different items within our repair facilities needs
  • Follow communication procedures, guidelines and policies

Skills

  • Data entry and record keeping
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Job Type: Full-time

Pay: $700.00 - $900.00 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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