Warranty Administrator

We are looking for a Warranty Manager/Administrator for the Service Department of our fast paced trucking company. We have a fleet of over 650 pieces of Transportation and Mining Equipment. With a very competitive industry, we strive to maintain a modern and reliable fleet. Operating late model equipment allows us to perform our own warranty repair in house and manage those that are done at dealerships as well.

Responsibilities

• Manage large amounts of potential warranty repairs
• Identify and assess repairs that can be covered under warranty
• Build sustainable relationships and trust with dealerships and vendors through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/dealership quotas
• Handle many types of warranty processes and procedures
• Keep records of many different items within our repair facilities needs
• Follow communication procedures, guidelines and policies

Skills

• Data entry and record keeping
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school degree

Job Type: Full-time

Pay: $700.00 - $900.00 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person