Position Summary
The Web Experience Manager plays a key role in supporting the development, maintenance, and optimization of the organization's websites. This position works cross-functionally with marketing, data, and external technology partners to ensure web content, performance, and infrastructure align with strategic goals. The ideal candidate brings hands-on experience with Drupal, web technologies, and digital strategy, and is comfortable managing projects and driving results across teams.

Essential Duties and Responsibilities:

• Assist in the development, maintenance, and performance optimization of company websites
• Support the implementation of web strategies in partnership with stakeholders and the VP of Data Strategy
• Coordinate and maintain effective relationships with technology vendors, including Drupal development partners
• Manage web development ticketing system and oversee resolution of issues and requests
• Support web project planning, scheduling, cost tracking, and delivery coordination
• Collaborate with web team members to ensure timely and cohesive content delivery.
• Monitor and report on website performance, user engagement, and conversion metrics
• Assist with website budget tracking and cost monitoring for ongoing and future projects
• Research and recommend new technologies, tools, and design trends that enhance user experience and site functionality

Technical Responsibilities:

• Integrate Drupal with third-party APIs and systems
• Manage and configure content types, views, and taxonomy using Drupal core and templating
• Implement and maintain user roles, permissions, and workflows within the Drupal platform
• Optimize site scalability, performance, and server-side security
• Collaborate with front-end developers and designers to connect back-end functionality to user-facing elements
• Troubleshoot, debug, and resolve website issues reported by internal stakeholders or users

Qualifications:

Education and Experience:

• Bachelor's degree in Web Development, Computer Science, or a related field
• 2–4 years of experience in web development, digital marketing, or a related role

Technical Skills and Knowledge:

• Proficiency in PHP, MySQL, and JavaScript
• Experience maintaining Drupal websites, including security, UI/UX, and API integration
• Familiarity with hosting platforms like Acquia or Pantheon
• Experience with SEO/SEM principles and web optimization techniques
• Understanding of web services and API integration
• Familiarity with cloud environments (AWS, Cloudflare) and BI/Analytics platforms (e.g., Google Analytics, Quicksight, PowerBI, Looker)

Other Skills:

• Strong organizational and project coordination abilities
• Excellent communication and interpersonal skills
• Proven ability to work collaboratively with cross-functional teams
• Commitment to continuous learning and staying current with digital trends
• Must live in the United States

Pay Range:

• $70,000 - $85,000

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