Windows System Administrator

Job Title: Windows System Administrator

Department: Information Technology

Reports To: IT Manager / Head of IT

Location: [Specify – e.g., Dubai, UAE]

Job Purpose:

The Windows System Administrator is responsible for managing, maintaining, and securing the organization’s Windows-based servers and systems. This includes installation, configuration, patch management, system monitoring, data backup, disaster recovery, and ensuring optimal performance and availability of IT services.

Key Responsibilities:

1. Server Administration

• Install, configure, and maintain Windows Server (2016/2019/2022) environments.
• Manage Active Directory, DNS, DHCP, Group Policies (GPOs), and user authentication.
• Handle server roles such as File Server, Print Server, and WSUS.
• Monitor system health, storage, and performance metrics using tools like PRTG, Nagios, or built-in Windows monitoring tools.

2. Security & Compliance

• Implement and manage security baselines, Windows Defender, and endpoint protection policies.
• Apply security patches and system updates regularly.
• Manage user permissions and access controls to ensure compliance with IT policies.
• Assist in threat detection, vulnerability remediation, and log analysis.

3. Backup & Disaster Recovery

• Manage backup solutions (e.g., Veeam, Acronis, or Windows Backup).
• Test and maintain backup and recovery procedures to ensure data integrity and business continuity.
• Support disaster recovery planning and execution.

4. Microsoft 365 & Cloud Integration

• Administer Microsoft 365 services including Exchange Online, OneDrive, and SharePoint.
• Manage Azure AD synchronization, Intune device management, and hybrid configurations.
• Support cloud migration and infrastructure integration projects.

5. Network & System Support

• Collaborate with network teams to troubleshoot connectivity and server access issues.
• Maintain file sharing permissions, printer services, and storage quotas.
• Provide Level 2/3 technical support for escalated system issues.

6. Documentation & Reporting

• Maintain up-to-date documentation of system configurations, changes, and policies.
• Generate reports on server performance, uptime, and resource utilization.
• Participate in audits and compliance assessments when required.

Qualifications & Skills:

• Education: Bachelor’s degree in Computer Science, Information Technology, or related field.
• Certifications (Preferred):
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Experience: 3–5 years of experience in Windows Server administration in a medium to large environment.

• ️ Technical Skills:

• Strong knowledge of Windows Server (2016–2022) administration.
• Hands-on experience with Active Directory, Group Policy, DNS, DHCP, and WSUS.
• Familiarity with Hyper-V or VMware virtualization platforms.
• Experience with PowerShell scripting and automation.
• Understanding of backup/recovery technologies (Veeam preferred).
• Basic networking (LAN/WAN, VPN, firewalls).
• Knowledge of cloud services (Microsoft Azure, Microsoft 365).

Soft Skills:

• Strong problem-solving and troubleshooting skills.
• Excellent documentation and communication abilities.
• Ability to work independently and as part of a team.
• High attention to detail and commitment to IT service quality.

Working Conditions:

• Standard working hours (with flexibility for off-hours maintenance or emergencies).
• On-call availability for system outages or critical incidents.