Hire the Best Delivery Head in Muscat, Oman

• Extensive experience in delivery management focusing on maximizing customer satisfaction, process compliance & quality; comprehensive experience in leading teams & multiple projects across geographies • An ambassador of change with the merit of contributing to business process re-engineering, implementation of business solutions in organizations through thought leadership and technical expertise • Notable success in directing a broad range of corporate IT initiatives and enabling various programs align to project needs • Expertise in planning & building IT Infrastructure at the enterprise scale involving selection of appropriate technology and products, negotiating with vendors, finalizing service level agreements, outsourcing tasks and directing the timely completion of projects • Forward-focused IT Operations Manager with expertise in concepts of end-to-end project planning & implementation including coordinating with IT service sourced vendors and external vendors to get best solution to business requirements with help of IT service outsourced vendor team and external solution / service vendors • Inspiring, motivating and leading multi-cultural work-forces to move initiatives forward and deliver results Core Competencies ~Managed Services Operate Delivery Management ~Pre-Sales Process Improvement ~Contract Management ~Resource Management ~Vendor Management ~ Service Delivery Management ~IT Infrastructure Management ~Strategic Planning ~IT Project/ Program Management ~Business Requirement Analysis ~SOP/SLA Management ~Portfolio Management

Hi, my name is Anup Kumar Saxena, PMP and I am a technically intuitive professional with over 30+ years of experience constructing responsive organizations that drive business growth and turnaround the capabilities of leading enterprises; adept in developing and executing PMI best practices and skills. I have proven expertise in end-to-end project planning, scheduling and implementation from scope management to activity sequencing, effort and cost estimation, risk analysis to Auditing ISO 45001,9001 quality management systems in line with international guidelines and norms. I have exhibited success in managing PMO & delivering projects, programme, and portfolio across varied enterprises, and offering cost effective & quality solutions within P& L parameters. I am a keen strategist and thorough implementer with abilities in delivery management, focusing on optimizing customer satisfaction, and process compliance; extensive expertise in leading teams and multiple projects. I am an innovative thinker and problem-solver, competent at interacting with local and global teams across many functions. I possess solid management skills and the ability to identify challenges, develop continual process improvements, and adopt efforts to increase efficiency, streamline operations and minimize overall expenses with limited resources. I am experienced in Auditing, handling portfolio of projects while managing technical matters to develop new technology initiatives. I am capable of bringing the benefit of IT to address challenges while managing risks/issues. I am extremely adept in rolling out large-to-medium scale implementation strategies for IT, Telecom, Networking and Datacenter solutions within time & financial restrictions across broad spectrum of sectors. I am instrumental at driving teams to succeed through technical training with financial, strategic planning, and leadership. I am articulate and sophisticated communicator, readily cultivating relationships with major clients, government sectors, and all levels of management. I am a PMO Executive who is driven by challenges, undeterred by obstacles, and committed to furthering standards of excellence. While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved! Please feel free to contact me at anupsaxena@yahoo.com with any thoughts, comments, or questions about my work I'm always interested in making new professional acquaintances.

Highly accomplished IT Professional with 17 years expertise in Retail and Project management , - Project and Program Management: Certification by Prince 2 and ITIL - Manage all In store Application, eCommerce, CRM, Gift Voucher, Mobility Application. - Handle MIS & Analytics A blended techno-functional leadership experience of working in well established software services and product organizations, & building startups from scratch in diversified domains covering consumer, finance, Mobility, E Commerce, IT Infra, Processes, Gaming, Entertainment and Retail. Core expertise in planning, implementing and managing large scale IT Projects of strategic importance. Also managing IT infra operations.With my proven ability to manage and maintain the highest Service Quality with project completion standards whilst also minimizing costs with Quality of throughput,Oversee end to end Program / Project Management of Business Front & IT Infrastructure end; right from conceptualization and visualization to technology mapping, budgeting, resource & task scheduling and final execution. -Handled Post merger integration, IT due diligence, IT Audits. -Strong domain experience of Retail . -I am an enthusiastic, keen planner & implementer in setting up company strategies to enhance overall organizational growth, sustained profitability of operations & improved business performance. *Feel free to contact me on +968 92039269/ dhirendrs@gmail.com.

An IT Management Expert, with 3 decades of experience spread across the domains of IT Management and Infrastructure, Software Development & Testing. I have a proven track record in identifying & resolving problems, ramping up project activities with on-time deliverables, and maximizing productivity in the preparation & tracking of the project master schedule while ensuring resource availability and allocation. With expertise in defining and implementing IT budgets, policies, and corporate strategies, I am also proficient in mapping business requirements, designing & developing customized solutions, and troubleshooting complex information systems management. Responsible for steering IT budgets of more than 4 million USD across MENA and North Africa Region as well as various technology projects including Microsoft, Infrastructure and ERP worth over 2.5 million USD. Throughout my tenure I monitored and managed desktop support, IT services desk, and VIP support functions to ensure optimal service while maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary. I took ownership of critical incidents, coordinated with resolution parties, established effective communication between stakeholders for post-incident reviews, and ensured that systems, procedures, and methodologies are in place to support outstanding service delivery. From introducing VSAT solutions across 30 locations in the Saudi, Oman, and Algeria regions to conducting requirements analysis and preparing specific proposals for modification, I’ve always shown utter dedication and consistency in my work. A major chunk of my career revolved around the spectrums of Business & Technology Integration, Solutions & Service Delivery, Project Planning & Execution, ITIL Best Practices, IT Service Management, and SLA Management. To know more about me feel free to drop me a message at ajay_saraf@yahoo.com

An Insurance Domain and Technology delivery professional having 20+ years of experience leading engagements in delivering business process transformation, digital technology solutions, core Insurance platform implementation to clients across the Globe. Handled multi-million $, multi-year programs. Led industry practice and credited with building one of the largest insurance business analysis practice, for a Global IT major. Certified in Project Management (PMP), Insurance (India and US) and Agile Product management. As Engagement and Delivery Manager, has handled multi-million-dollar accounts in APAC, MEA, Europe and USA. Expert in client and account management, BA Practice leadership, delivery governance, product development and people practice particularly on Competency framework and development. Acknowledged for consistently improving and innovating delivery and governance processes.