Hire the Best Solution Consultant in Dubai, United Arab Emirates

Experienced Field application engineer, major focus on embedded systems and software

During my time at IREL (India) Limited, I conducted study on the organization's structure, gaining significant experience and knowledge. My focus was particularly on the mining and separation processes of thorium from monazite sand. This experience provided me with a deep understanding of both the theoretical and practical aspects of these specialized processes in the mining sector.

Our careers have grown through the people that support us every day and LinkedIn is a great way to express gratitude, Thank you for visiting my profile. Having around 6 years of Gulf Experience , Pumps field, Working as a Solution Consultant Project Engineer under various responsibilities and Experienced Technical Support Engineer with a demonstrated history of working in the environmental services industry. Skilled in Customer Service to provide the best possible pumping solution, Engineering, Business Development, Project Engineering, and Pumps. Strong information technology professional with a Bachelor's degree in Mechanical Engineering focused in Mechanical Engineering from JNTU HYD. Worked on Brands: (Grundfos Pumps)(Ebara pumps, Indonesia, Italy, Japan, China) (SAER, Italy)(General Pumps, Spain) (FLOFAB, Canada) (Pentair Aurora, USA, Italy, Australia, Germany, China) Responsibilities : # Worked earlier as a Senior Technical Sales & Application Engineer under various responsibilities and Single main source of contacts UAE, OMAN, KUWAIT # Meeting Contractors to plan & modify the product configuration to meet customer needs # To generate business opportunities through the selling of the product mainly within UAE & GCC # Apply structured sales management process to maximize sales and increased market penetration to Building services, Infrastructures projects & Industries. # Manage and develop growth of key products. Visiting sites & liaising regularly with end users/ clients, project site personnel, consultants, MEP contractors, government departments to generate inquiries, provide solutions & close the sales and achieve sales target. # Interact with clients & establish good rapport, determine customer needs & provide a clear interpretation of their requirements from the enquiry onset, explain & relate benefits to product features, handling objectives and ensure good working relationship and closing the deal. # To ensure that the services provided is of the highest quality and in line with company services standards. # Obtaining approval from different consultants. Computer Knowledge : # Auto cad # Pump Selection Software for GRUNDFOS, EBARA, SAER, SPCO, Pentair Aurora (E2 Encompass-USA, Pro pump sizer-Italy) & General Pumps Spain # MS office # G Suite (Google sheets/Docs/Slides etc) # Oracle(To Invoice/Sales order/stock) Strength : # To provide the best possible pumping solution # Make single point contacts to contractor / client / Consultant assess equipment / system requirements and to understand customer needs.

Self-motivated and success-driven Sales manager with 10+ years of experience in solution selling, sales and marketing associate based in Dubai with hands-on expertise in market research, analysis and evaluating growth strategies. Adept at networking with decision makers, conducting business introductions, and growing a customer base. Excellent communications and presentation skills with proficiency in CRM and MS Office. Recognized for consistent performance and achieving targets.

Over 17 years of professional experience in IT projects for US, UK and European Customers in domains: Finance, Travel, Insurance, Datacenter infrastructure management, Healthcare, Talent management services as a consultant, business development, lead & senior business analyst, product owner, system analyst, development team lead and software developer. Applies industry expertise to engage with new Customers as well as maintaining long lasting relationships with existing Customers. Helps to formulate business case, take solution options to internal technical excellence team for high-level delivery efforts estimations and come back with a roadmap. Influencing and effective liaison between IT and business stakeholders with excellent communication skills talking the same language with the business and development in agile environment. Effectively works with multilevel information aligning the designed and delivered solutions with needs of stakeholders. As a Lead Business Analyst in project execution phase organizes and leads the analysis process within a group, defines most applicable analysis techniques, list of analysis artefacts and formats, provides guidance and support for a group of analysts as well as for dev/test teams through whole development cycle.

In my current role, I lead and implement transformative digital integration and system upgrade projects for major clients in the investment industry, leveraging my advanced technical expertise and problem-solving skills. With over 8 years of experience in operations and fund management, and 6 years of experience in data analytics, I have a strong track record of delivering smooth transitions, enhanced system efficiency, and increased client satisfaction. In my previous roles, I worked as an Information Management Officer for UNICEF, where I played a key role in data management of social protection projects for children with disabilities. I identified trends, insights, and opportunities for potential funds, drafted project proposals, and communicated them to donors. I also developed reports and dashboards for project progress, identified gaps and potential risks, and suggested risk management plans to management. My mission is to use my operational and analytical skills to support and enable impactful initiatives that make a positive difference in the world.

OPERATIONAL EXCELLENCE : - NOC to SOC Transformation : Setup the strategy terms of Tools and Process to move from Network level to Service Level. - Define the OSS strategy and architecture required to achieve the ICT converge : Fault Management, Change/Incident Management, Service Quality management, SLA management ... - Follow up with the different teams (FO, BO, NPM, SOC,3rd level support) the resolution of the incident /pb within the SLA/OLA - Operation Automation and digitization by the implementation of enhanced Correlation scenarios and Auto TT SERVICE & CUSTOMER EXPERIENCE ASSURANCE : - Setup the full requirements for the selection of CEM probing solutions (active and passive) - Implementation of advanced use cases (CEI, Churn prediction, Fraud Detection,..) based on ML by using passive probing systems including their integration with other 3rd party system (DWH, Big data system,CVM) - Part of cross-functional team responsible for the definition/implementation of advanced company use cases on top of BiG Data system (data science,EIF). - Define and Ensure regular reporting of SPIs (Service Performance indicators) and QoE (Quality of End User Experience) for both IT and Telco domains. - E2E Network Services Audit (on different level : Roaming/Home, OTT, End user Device, User Segmentation,Node and Region, ...). - Troubleshoot and Follow up the resolution of customer complaint related to service or customer experience degradation - VIP and B2B customers monitoring and reporting (including per individual customer or group of customers) - Define real time alerts on KPI/SPI for proactive monitoring and setup the related process for resolution. - Governance of managed service providers and setting up the needed processes and SLA

➢ Nearly 12+ years of experience in IT industry, 8+ Years Business Analysis, and Technical Pre-Sales, worked across UAE, Qatar, Oman, Singapore, and Thailand. I am also Certified in Salesforce, Zoho, ITIL Foundation, JIRA Foundation, and Agile Methodologies. ➢ 8+ years of experience building, developing and deploying Business Solutions ➢ Experience with Tailor Made ERPs, Web and Mobile Applications & other SaaS, PaaS and/or IaaS products ➢ Well understanding of application development and deployment concepts and tools ➢ Enthusiasm, energy and ability to evangelize ERP and cloud solutions ➢ Experience in a customer-facing role such as Business Analyst, Pre-Sales Consultant, Solutions engineer or Solutions architect ➢ Technology strategy development, End-to-end system architecture design, Service Integration Quoting ➢ Improve and maintain relationship with key influencers of Enterprise IT technologies ➢ Participating in contract negotiations, Internal and external technical presentations and define and drive Proof of Concept projects ➢ Identified, understood & defined customer needs, objectives & business requirements and designed a solution and communicated business requirements to project/implementation team after completion of sale ➢ In-depth knowledge of NetSuite, Salesforce, Zoho, ERP, Web & Mobile applications and OSIsoft PI-System ➢ Multi-tasker with honed with analytical and problem-solving, communication, leadership, and customer interaction skills