Job Title: Hotel Manager
Company: AL Hokair Group
Location: Yanbu
Employment Type: Full-time
Overview:
AL Hokair group is a name that has been tied the world of hospitality and entertainment for decades. To many, it has become the first name that comes to mind when tourism in Saudi Arabia or the Arabian world are mentioned. The group was started in 1975 to invest in the sectors of entertainment and hospitality under the leadership of Sheikh Abdulmohsin AL Hokair.
Over five decades, the group's projects expanded to include 70 entertainment centers and 33 hotels spread in Saudi Arabia and United Arab Emirates. The group continues to develop its tourism investments to deliver the best of what top global companies offer by attracting expertise and establishing partnerships that enhance returns of investment and makes a difference in the fields of entertainment and hospitality.
Job Summary:
As the Hotel Manager, you will be responsible for managing the daily operations of the hotel, ensuring the highest level of customer satisfaction and profitability. You will be responsible for leading and motivating a team of employees, maintaining and improving the hotel's standards, and driving revenue growth.
Key Responsibilities:
• Manage and oversee all hotel operations, including front desk, housekeeping, food and beverage, maintenance, and other departments.
• Develop and implement strategies to achieve revenue targets and improve profitability.
• Monitor and analyze financial reports, identify areas for improvement, and take corrective actions.
• Ensure that the hotel is compliant with all health, safety, and security regulations.
• Train, supervise, and evaluate the performance of hotel staff, and provide guidance and feedback to ensure high-quality services.
• Maintain a positive working relationship with vendors, suppliers, and other business partners.
• Oversee the recruitment, training, and development of new employees.
• Handle guest inquiries, complaints, and requests in a professional and timely manner.
• Develop and maintain relationships with corporate clients, travel agencies, and other potential business partners.
• Collaborate with the marketing team to develop and implement promotional strategies to attract new guests and retain existing ones.
• Monitor and maintain high levels of cleanliness and maintenance throughout the hotel.
Qualifications:
• Bachelor's degree in Hotel Management, Business Administration, or a related field.
• Minimum of 5 years of experience in a similar role, preferably in a luxury hotel.
• Excellent leadership and communication skills.
• Strong financial acumen and ability to analyze data and make informed decisions.
• Proven track record of achieving revenue targets and improving profitability.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Customer-oriented with a strong focus on providing exceptional services.
• Proficient in MS Office and hotel management software.
• Fluent in English, both written and verbal. Knowledge of other languages is a plus.
If you are a passionate and results-driven individual with a proven track record in hotel management, we invite you to join our dynamic team at Al Hokair Group. We offer a competitive salary, benefits package, and opportunities for career growth and development.
To apply, please submit your resume and cover letter, highlighting your qualifications and experience relevant to this role.