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Location:
Muscat, Oman
Department: Customer Service
Job Description

Barista

Mandarin Oriental Muscat is looking for a Barista to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.

About the job

  • The Barista reports to the Food and Beverage Supervisor.
  • As Barista you will be responsible for the following duties:
  • To always following the production sequence of all beverage products and bar sequence of service.
  • To always achieve the service and product delivery standards with a high degree of client care and service.
  • To responsible the set-up and operation of a bar station/section.
  • Provide services for guest such as order taking, promoting restaurant food and beverage offerings.
  • Provide recommendation and prepare wine and creative cocktail choice for the guest.
  • To co-ordinate the service of food and beverage efficiently and accurately.
  • To report and follow up all maintenance defaults affecting efficient and professional delivery of service.
  • To respond proactively to guest queries, followed by effective communication.
  • To perform all duties related to restaurant opening/closing check list.
  • Perform any other reasonable duties as required by the Bar Supervisor/ Assistant Manager
  • To carry out daily, weekly, and monthly inventory
  • Responsible for cash float and cashiering
  • To maintain and order all the store requisition.
  • To maintain the stocks rotation.

As Barista, we expect from you:

  • Minimum 2 years of experience working in a 5-star hotel environment
  • A minimum of 1 year of Barista experience
  • Excellent interpersonal skills
  • Ability to understand guest needs and expectations and to deliver superior customer service with little input from others
  • Perform job with attention to details and the ability to organize and handle multiple tasks effectively
  • Clear communication; effective verbal communication skills in English.

Our commitment to you

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?