Urwah Admin

Mandarin Oriental Hotel Group

<div>The Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

The Hotel

Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuru&ccedil;e&#351;me, right next to the unique Bosphorus.

Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea &amp; Bar, offering the most exclusive flavors of Italian cuisine; Hakkasan, world-renowned for its innovative interpretation of China's traditional Cantonese cuisine; and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.

Duties and Responsibilities
<ul>
<li>Proactively identify, qualify, and develop new corporate business opportunities in the Istanbul market and international feeder markets.</li>
<li>Conduct regular sales calls, client meetings, and presentations to promote room sales, meeting facilities, and luxury services.</li>
<li>Prepare and submit tailored proposals, contracts, and negotiations to secure corporate accounts.</li>
<li>Manage and grow existing corporate client portfolios to achieve monthly and annual revenue targets.</li>
<li>Provide insights and recommendations for pricing, promotions, and sales strategy adjustments.</li>
<li>Entertaining C-Levels, executives and secretaries of potential corporate companies and in-house guests to ensure future business to the hotel.</li>
<li>Record all account activities and client interactions in the designated CRM system.</li>
<li>Represent the hotel at corporate events, trade shows, and industry-related activities.</li>
<li>Participate in sales missions, networking functions, and promotional events as assigned.</li></ul></div>

Sales Executive, Corporate

<div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Leisure Concierge to join our Leisure team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Leisure Department, the Leisure Concierge is responsible for executing all administrative tasks in the recreation department, but specifically manning the reception desk on a shift basis for the duration of the opening hours; provides the clientele with information regarding all activities, facilities and booking options when specifically requested; takes responsibility for the collection and accurate reconciliation of any cash or other monitory transactions handled whilst manning the reception desk. The Leisure Concierge reports to the Assistant Operations Manager.

As Leisure Concierge, you will be responsible for the following duties:
<ul>
<li>Communicates with supervisor on all pertinent matters affecting the recreation reception administration and the operation;</li>
<li>Be responsible for ensuring that the reception area is kept clean and tidy at all times and bring to the attention of the supervisor any poor conditions or breakages;</li>
<li>Attend daily briefing with Spa &amp; Leisure Manager, Spa &amp; Leisure Operations Manager and other recreation colleagues;</li>
<li>Interacts with guests, members and colleagues to promote and administer the appropriate structured use of the recreation area;</li>
<li>Oversee all reservations, payment and tracking procedures, established for the pool, beach and including other recreation facilities as required;</li>
<li>Assist in ordering items through SCM purchasing system;</li>
<li>Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members;</li>
<li>Create a warm welcome and promote a fun and relaxing atmosphere for all guests using the facilities;</li>
<li>Executes all reception duties associated in the recreation including, but not limited to the booking system, collection of money, assisting with all forms of guest and member enquiries and membership requirements both in person, by phone and in writing;</li>
<li>In association with the on-duty supervisor prepares on a daily basis all necessary timetables, activities programs and information sheets for recreation guests and staff;</li>
<li>Responsible for upselling, promoting, taking booking for pool &amp; beach day pass, Sport &amp; activity, membership, kids club activities, kids camp, fitness activities, water sports, beach cabanas, retail items and fully responsible of handling beach club boutique to increase the revenue;</li>
<li>Responsible for recreation department administration work which includes staff payroll, inventories, keeping membership records, full staff related information;</li>
<li>As and when required supports other recreation staff to deliver guest and member services which you have been trained and proven competent in delivering;</li>
<li>Periodically check on the cleanliness and order of the locker and the changing rooms west &amp; east facilities, ensure all lockers related records are logged in the book provided by the hotel;</li>
<li>Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services;</li>
<li>Attend all the training programs conducted &amp; requested by hotel management or department trainer;</li>
<li>Attend weekly/monthly department communication meetings;</li>
<li>Assist in kids&rsquo; club or kids&rsquo; camp operation as requested by duty supervisor;</li>
<li>Adhere to cash handling procedures &amp; reconcile and balance the cash report and remittance envelop at the end of the shift;</li>
<li>Report accidents, maintenance issues (HOTSOS), or other incidents;</li>
<li>Ensure compliance with all health and safety regulations;</li>
<li>Interact and communicate effectively with clients, members, team members, guests, and management team;</li>
</ul>
As Leisure Concierge, we expect from you:
<ul>
<li>Diploma or certificate in Hospitality Management will be a plus</li>
<li>Previous experience in a luxury hotel group, resort experience will be a plus</li>
<li>Previous experience of working in a similar guest -focused role, especially in a recreation environment</li>
<li>Good guest contact skills</li>
<li>Computer &amp; administrative skills</li>
<li>Outgoing personality</li>
<li>Strong interpersonal skills</li>
<li>Good grooming standards</li>
<li>Telephone skills</li>
<li>Committed to delivering a high level of customer service</li>
<li>Good attention to detail</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Leisure Concierge

<div>Mandarin Oriental Jumeira, Dubai is looking for a Kids Club Supervisor to join our Kids Club team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai&rsquo;s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.
About the job
Based at the Mandarin Oriental Jumeira, Dubai within the Kids Club Team, the Supervisor serves the needs of the business, our guests and our colleagues by helping providing services in the Little Nomads kids club.
As a Kids Club Supervisor you will be responsible for the following duties:<ul>
<li>
Participate in the smooth running of the Kids Club department on a day to day basis to achieve the highest possible levels of guest satisfaction.</li>
<li>
Create new, unique and interesting activities that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located. Help make the kids club offering a point of competitive advantage for the hotel. Ensure outsourced service provides maintenance standards.</li>
<li>
To have a complete knowledge of the products and services offered by the hotel, and in particular all the kids club activities in the hotel.</li>
<li>
To lead the implementation of all health and safety codes and in particular to take full and complete care of children.</li>
<li>
Execution of the Little Nomads activities programme.</li>
<li>
Ensure that all activities are performed in a safe environment using proper safety techniques.</li>
<li>
Use qualified attendants in all areas where relevant qualifications are required, i.e. Lifeguard.</li>
<li>
Monitor the success of the activities programs through the number of participants per scheduled event and through guests&rsquo; feedback. Make necessary adjustments to maintain top quality, fun filled and original programs for hotel guests and kids.</li>
<li>
Prepare and circulate clear information to guests of the events offered by the hotel in conjunction with Mandarin Oriental Jumeira, Dubai Concierge.</li>
<li>
Work closely to promote our Spa offering to ensure that we maximize guest satisfaction and hotel revenue by enabling our guests to experience our spa.</li>
<li>
Keep all equipment clean and well maintained in the Little Nomads kids club.</li>
<li>
Develop and maintain a strong working environment with the other departments.</li>
<li>
Ensure proper accounting procedures are followed when collecting of charging fees for the Little Nomads kids club</li>
<li>
Drive revenues for the department.</li>
</ul>
As a Kids Club Supervisor we expect from you:<ul>
<li>
Must have at least 2 years&rsquo; experience working with children in a hotel or resort</li>
<li>
Must be fluent in English both written and verbal</li>
<li>
Must be flexible and have a good sense of humour</li>
<li>
Must be a strong communicator</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Kids Club Supervisor

<div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Fitness Instructor to join our Leisure Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Leisure Department, Fitness Instructor is responsible for providing Guest Relation services in the context of the recreation environment, specifically regarding the Health and Fitness operation. Ensures all guests are greeted and treated in accordance with LQA standards. Provides information relating to all Beach Club services/activities. The Fitness Instructor reports to the Fitness Supervisor.

As Fitness Instructor, you will be responsible for the following duties:
<ul>
<li>Reports directly to and communicates with the Fitness Supervisor on all pertinent matters affecting the overall health &amp; fitness operation.</li>
<li>On a daily basis takes responsibility for the safe operation of the Fitness Suites in accordance with the Normal Operating Procedure (NOP) and Emergency Action Plan (EAP).</li>
<li>Recognizes and acknowledges all guests &amp; members encouraging a friendly, welcoming and social atmosphere, in accordance with LQA standards.</li>
<li>Provides supervision and basic assistance for all Fitness Suite users, including basic inductions detailing correct usage of machines.</li>
<li>Be confident, flexible, safety minded, enthusiastic at all times and possess good spoken English skills. Must have a friendly nature and be able to smile and interact with an international clientele base.</li>
<li>Communicates efficiently with other members of the Fitness Team regarding all matters, including specific training requests/needs of guests/members, for attention of the qualified Fitness Instructors.</li>
<li>Under the guidance of the Fitness Supervisor helps, produces, operates and constantly updates the current departmental SOP&rsquo;s in so far as they affect the work of the Fitness Team.</li>
<li>Be fully conversant with the departmental NOP/EAP and ensures constant compliance with its wording.</li>
<li>Performs daily recorded checks on all fitness equipment, cleanliness, and issues.</li>
<li>Reports all injuries, accidents/incidents, and maintenance issues to the Assistant Recreation Manager immediately.</li>
<li>Gains in depth knowledge of entire recreation operation and be proactive in suggesting new ideas.</li>
</ul>
As Fitness Instructor, we expect from you:
<ul>
<li>Previous experience in a high volume internationally recognized luxury hotel chain and a few years in a similar position is required</li>
<li>Vocational qualifications in Anatomy &amp; sports coaching</li>
<li>Outgoing personality with excellent interpersonal skills</li>
<li>Ability to understand guest needs and expectations and to deliver superior customer service</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Fitness Instructor

<div>Mandarin Oriental Jumeira, Dubai is looking for a Sous Chef to join our Tasca Kitchen team.
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai&rsquo;s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.
As Sous Chef, Tasca Kitchen, you will be responsible for the following duties:<ul>
<li>
To co-ordinate functions and activities with other Food &amp; Beverage departments</li>
<li>
To handle payroll and holiday organisation</li>
<li>
To assist the Head Chef in quality levels of production and presentation</li>
<li>
To work actively in cost control and implementing standards</li>
<li>
To assist in colleague related matters</li>
<li>
To carry out departmental training, where necessary</li>
<li>
To deputise the Head Chef in his absence</li>
<li>
To control all aspects of food outlets in the Head Chef&rsquo;s absence</li>
<li>
To be actively involved in Health &amp; Hygiene matters</li>
<li>
To promote quality throughout the hotel in all areas of food</li>
<li>
To ensure that room service is of the best in quality, temperature and service</li>
<li>
To ensure that canteen food for colleagues is always get varied, interesting, well cooked and well-balanced cuisine</li>
<li>
To carry out daily work to exceed guest expectations</li>
<li>
To ensure the smooth running of the day-to-day operations in the kitchen</li>
<li>
To strive to deliver the highest quality of food and service</li>
<li>
To adhere to all legal requirements, regulations and guidelines</li>
<li>
To carry out annual appraisals of all team members</li>
<li>
To conduct departmental orientation for all new team members</li>
</ul>
As Sous Chef, Tasca Kitchen, we expect from you:<ul>
<li>
5-7 years&rsquo; experience in the culinary industry.</li>
<li>
Experience of the Middle East market preferred.</li>
<li>
Outstanding communication skills, both written &amp; verbal.</li>
<li>
A confident &amp; dynamic speaker, able to communicate and interact effectively with all levels of an organization.</li>
<li>
Enthusiastic and positive personality with the ability to build trusting relationships</li>
<li>
with others.</li>
<li>
Proven organizational skills, works well on their own. Able to set and meet deadlines with quality results.</li>
<li>
Applicable job-related skills as per Accountable Duties.</li>
</ul>
Our commitment to you:<ul>
<li>
Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>
A competitive salary and benefits packages</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Sous Chef, Tasca (Portuguese Speaking)

<div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Sales Executive - MICE to join our Sales team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Sales Department, The Sales Executive - MICE Segment is responsible for generating, developing, and converting business opportunities within the Meetings, Incentives, Conferences, and Events market. This role focuses on driving revenue growth through strategic sales activities while upholding the hotel&rsquo;s luxury service standards. The Sales Executive - MICE cultivates strong client relationships, identifies new business sources, and ensures seamless planning and execution of group events in collaboration with the hotel&rsquo;s operational teams. The Sales Executive &ndash; MICE report to the Director of Sales.

As a Sales Executive - MICE, you will be responsible for the following duties:
<ul>
<li>Conduct sales calls, client meetings, site inspections, and presentations to showcase hotel facilities and services</li>
<li>Maintain an active pipeline and achieve assigned revenue targets for group rooms, events, and related services</li>
<li>Manage existing accounts to maximize repeat business, strengthen loyalty, and ensure client satisfaction</li>
<li>Build and maintain strong relationships with corporate clients, travel agencies, PCOs, DMCs, event planners, and industry partners</li>
<li>Act as the primary contact for MICE clients, handling inquiries, proposals, negotiations, and contract closures</li>
<li>Responsible for prospecting new accounts</li>
<li>Adhere to the Corporate SOP&rsquo;s</li>
<li>Follow up of tentative bookings in the assigned markets</li>
<li>Detailed knowledge of competitor set</li>
<li>Thorough knowledge of all services provided by the Hotel and all relevant facts and figures of hotel</li>
<li>Responsible for timely contracting from the client base responsible for</li>
<li>Assist the Director of Sales / Director of Commercial Strategy with the preparation of the annual budget by providing statistics and forecasts of account productions</li>
<li>Execute sales actions within set cost budget structure</li>
<li>Update OPERA contact database at all times</li>
<li>Stay updated on MICE industry trends, competitor activity, and market demands to identify new opportunities</li>
<li>Participate in trade shows, networking events, and sales missions to represent the hotel and strengthen market presence</li>
<li>Prepare regular sales reports, activity summaries, and forecasting updates for management</li>
<li>Ensure presentation materials, proposals, and communications reflect the brand&rsquo;s standards</li>
</ul>
As a Sales Executive - MICE, we expect from you:
<ul>
<li>Bachelor's degree in business / hospitality management or relevant qualification</li>
<li>At least 2 years solid experience in similar capacity, preferably in luxury hospitality field, resort experience will be a plus</li>
<li>Guest-focused and ability to build rapport with clients</li>
<li>Results driven and goal-oriented</li>
<li>Great negotiation and presentation skills</li>
<li>Excellent communication skills in English, both verbal and written</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Sales Executive - MICE

<div>Mandarin Oriental Hotel Group

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bodrum

A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class.

Duties and Responsibilities

Recommends, coordinates, contracts and produces all entertainment, events and exhibits for resort property. Creates and communicates the vision for the department and oversees all operational, financial, promotional and communications aspects of all events and exhibits.

Manages the daily activities and performance of the Special Events.

Follow up on all enquiries in order to maximise the sales and letting capacity of Meeting and Events Diary space and Hotel Bedrooms assuming a proactive role in maximising revenue potential from every enquiry.

Supervises the research, development and production of all events, exhibits and entertainment for the property

Monitors all operational aspects of projects including set-up, daily schedules, and event management.

Manages ongoing and daily performance of consultants, vendor, suppliers and contractors to achieve project schedule, budget, and quality goals for the organization.

Develops an event management strategy that is aligned with the company's business strategy and leads its execution.

To evaluate and respond to all enquires for Meeting and Events and Diary space received by telephone, email or other channel, residential and non-residential, to departmental standards

To use Diary Management and Yield Management techniques in the evaluation and management of enquiries, and to use the selling strategies and tools in place for Event spaces and Accommodation to maximise revenue for the hotel.

To contact clients and follow up on all enquiries and event bookings in order to maximise the conversion of enquiries.

Creates and achieves the Special Events and Entertainments' annual operating budget.

Requirements

Proficient in written and spoken English.

Excellent presentation and communication skills.

Ability to work under pressure.

Strong leadership skills and ability to develop and motivate his/her team.

Outgoing and enthusiastic personality.</div>

Groups & Events Sales Manager

Join Mandarin Oriental Hotel Group and explore 26   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.