Urwah Admin

Mandarin Oriental Hotel Group

<div><p><b>Mandarin Oriental Muscat</b> is looking for a<b> Residences Concierge/ Intern </b>to join our <b>Residences</b> team.</p>
<p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p><b>Mandarin Oriental Muscat</b></p>
<p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.</p>
<p>For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.</p>
<p><b>About the job</b></p>
<ul><li>Creates MOWow Moments that surprise and inspire our guests.</li></ul>
<ul><li>Liaises with external partners to create unique experiences for our guests.</li></ul>
<ul><li>Knows about all cultural, sports and any other activities in Muscat and surroundings.</li></ul>
<ul><li>Being able, and regularly performing, duties of all functions within the Concierge</li></ul>
<p>Desk such as check-in, check-out, credit card handling, complaint handling,</p>
<p>corresponding with our guests, guest relation tasks</p>
<ul><li>Be the first point of contact in terms of guest relations and services.</li></ul>
<ul><li>Assisting in billing and invoice preparation</li></ul>
<ul><li>Preparing reports according to MOHG standards</li></ul>
<ul><li>Upholds all standards applicable such as LQE, CQE and Forbes 5-star and always</li></ul>
<p>drives service excellence.</p>
<ul><li>Be present at the Concierge Desk at the designated shifts and support the Team</li></ul>
<p>operationally.</p>
<ul><li>Being an ambassador of the hotel, both being actively engaging with guests and with</li></ul>
<p>colleagues.</p>
<ul><li>Understands and follows all applicable standards, policies and rules both in terms of</li></ul>
<p>quality, sustainability and FLHSS of the Rooms Division.</p>
<ul><li>Develops and supports Trainees, Interns and the member of the Bell team.</li></ul>
<ul><li>Handling and updating Guest360 and Fans of MO profile data.</li></ul>
<ul><li>Actively advertises our Fans of MO guest recognition program to our guests.</li></ul>
<ul><li>Ensure and maintain a very high standard of personal hygiene, behavior and</li></ul>
<p>grooming standards of staff.</p>
<ul><li>Handle all guest complaints and comments tactfully and escalate them in a</li></ul>
<p>reasonable and sensitive manner.</p>
<ul><li>Cooperate and coordinate teamwork with other departments.</li></ul>
<ul><li>Re-read and overview latest activities around the region and memorize them.</li></ul>
<ul><li>Research on latest and new restaurants that ca be recommended to the hotel guest.</li></ul>
<p><b>Our commitment to you</b></p>
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
</ul><p><b>We&rsquo;re Fans. Are you?</b></p></div>

Residences Intern Concierge - Omani National

<div><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.</p>
<p><b>About the job</b></p>
<p>Based at the Mandarin Oriental Al Faisaliah Riyadh within the Food &amp; Beverage Department in Riyadh, the Director of Restaurant Bar &amp; Experience is responsible for all operational and administrative aspects of the Food &amp; Beverage division including Outside Caterings, budgeting, the continuous focus and enhancement of quality standards, training and reviews of colleagues.</p>
<p><b>As Director of Restaurant Bar &amp; Experience, you will be responsible for the following duties:</b></p>
<ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li>
<li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, and with all rules, regulations and other requirements.</li>
<li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Al Faisaliah Riyadh People &amp; Culture Strategic Policy.</li>
<li>It is part of your role and your responsibility to fully support all learning and development activities.
<ul><li>On The Job trainers and trainings.</li>
<li>Group Training Technique trainers and trainings.</li>
<li>Update and maintain a complete Training Matrix for your division and departments.</li>
<li>Update and maintain Job Description and Job Specification Matrix for your division and departments.</li>
</ul></li></ul><p><b>As Director of Restaurant Bar &amp; Experience</b><b>, we expect from you:</b></p>
<ul><li>To supervise the function of all F&amp;B employees, facilities and financial performance to ensure maximum departmental profit and cost efficiency is achieved.</li>
<li>To inspect operational front and back of house areas of the Food and Beverage Division on a daily basis. To control and analyse, on an on-going basis, in order to optimise the following:</li>
</ul><ul><li><ul><li><ul><li><ul><li>Quality levels of products and service</li>
<li>Guest Satisfaction</li>
<li>Quality Measurements (such as LQE, LQA, Forbes Five Star and MOQA)</li>
<li>Merchandising and Marketing</li>
<li>Financial Performance</li>
<li>Food Hygiene and cleanliness</li>
<li>Employee grooming</li>
</ul></li></ul></li></ul></li></ul><p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
 </ul><p><b><i>Benefits:
</i></b></p><ul><li>A competitive salary.</li>
<li>A competitive incentive.</li>
<li>VIP Health insurance.</li>
</ul><p><b>We&rsquo;re Fans. Are you?</b></p></div>

Director of Restaurant Bar & Experience

<div><p>To assist the Cost Controller in the day-to-day purchasing operations and to ensure that all departments of the hotel have adequate supplies to perform their duties in an efficient manner.</p>
<p>To work in stores and receiving as instructed by Cost Controller.</p>
<p>To ensure accurate and save logistics of picking up purchases and deliveries, as well as to manage the transportation/ delivery of outside.</p>
<p>To drive the vehicle when needed for cash purchases or to pick up the credit delivery those are not deliverable by the vendors.</p></div>

Inventory Clerk

<div><p>Commis 2 - Culinary</p>
<p></p><p><b>Job Summary</b></p>
<p>Based at Mandarin Oriental, Doha within the Culinary Department in Doha, the Commis 2 &ndash; Culinary is responsible for supporting daily preparation and production tasks with guidance from senior chefs within the culinary kitchen. The role supports assigned kitchen sections, outlets, buffet, &agrave; la carte, banquets, and special events by ensuring that hot and cold food items, sauces, garnishes, buffet items, &agrave; la carte dishes, and event preparations are prepared and delivered in accordance with established recipes, quality standards, and food safety requirements. Working under the guidance of senior chefs, the position contributes to building technical confidence while contributing to consistent service delivery. The Commis 2 &ndash; Culinary is expected to maintain high standards of hygiene, organization, teamwork, and flexibility while supporting operational requirements according to business needs.</p>
<p></p><p><b>Key Responsibilities</b></p>
<ul><li>Support the preparation of hot and cold food items, sauces, garnishes, buffet items, &agrave; la carte dishes, and event preparations according to recipes, instructions, and quality standards.</li>
<li>Complete daily mise en place tasks and ensure ingredients are ready for production and service.</li>
<li>Assist in basic food preparation, cooking techniques, mise en place, portioning, plating, and service execution while developing technical confidence and consistency.</li>
<li>Maintain clean, organized, and safe workstations, equipment, and storage areas.</li>
<li>Follow HACCP, food safety, labeling, storage, and FIFO procedures at all times.</li>
<li>Assist with receiving, storing, and checking stock levels, informing senior chefs of shortages.</li>
<li>Support various outlets, buffet, &agrave; la carte, banquet, and special event operations as assigned by senior chefs.</li>
<li>Work efficiently during busy periods while following instructions and service priorities.</li>
<li>Participate in kitchen training, briefings, and development activities.</li>
<li>Uphold Mandarin Oriental grooming, conduct, and teamwork standards.</li>
</ul><p></p><p><b>Job Specifications</b></p>
<p></p><p><b>Education &amp; Experience</b></p>
<ul><li>High School qualification or equivalent required.</li>
<li>Culinary diploma or professional culinary training is preferred.</li>
<li>Basic food hygiene training is preferred.</li>
</ul><p></p><p><b>Skills &amp; Requirements</b></p>
<ul><li>Knowledge of general kitchen operations, mise en place, cooking methods, and service flow.</li>
<li>Basic knowledge of food preparation, knife skills, cooking techniques, and kitchen organization.</li>
<li>Ability to follow recipes, portion standards, and instructions from senior chefs.</li>
<li>Understanding of food safety, hygiene, HACCP, and proper storage procedures.</li>
<li>Able to work efficiently during busy service periods with supervision.</li>
<li>Good attention to detail and commitment to consistent quality.</li>
<li>Positive attitude with willingness to learn and support colleagues.</li>
<li>Good verbal communication skills in English; additional languages are an advantage.</li>
<li>Physically fit and flexible to work long hours, weekends, and public holidays.</li></ul></div>

Cook II

<div><div><div><h3 class="jobSectionHeader"><b>Bellboy</b></h3>
<div><div><ul><li>JR-06457
</li></ul></div><div><ul><li>Rooms
</li></ul></div><div><ul><li>Full time
</li></ul></div><div><ul><li>Permanent
</li><li>Mandarin Oriental, Doha
</li></ul></div></div><div><div><p>Add to favourites</p>
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</div><div><div>Job Summary**
<br>
<br>
As a Bellboy at Barahat Msheireb Hotel LLC, you will be the first point of contact for our guests, providing exceptional service by assisting with luggage, escorting them to their rooms, and offering a warm and welcoming impression.
<br>
<br>
Job Responsibilities**
<br>
<br>
<ul><li>Greet guests upon arrival and departure with a friendly and professional demeanor.
</li><li>Assist guests with their luggage, ensuring careful handling and timely delivery to and from their rooms.
</li><li>Escort guests to their rooms, providing information about hotel facilities and services.
</li><li>Retrieve luggage from departing guests' rooms and transport it to the lobby or designated pick-up area.
</li><li>Assist guests with transportation needs, including calling taxis or providing directions.
</li><li>Maintain a clean and organized lobby and luggage storage area.
</li><li>Respond to guest inquiries and requests promptly and efficiently.
</li><li>Collaborate with other hotel departments to ensure a seamless guest experience.
</li><li>Adhere to all hotel safety and security procedures.
</li><li>Perform other duties as assigned by management.
</li></ul><br>
Job Qualifications**
<br>
<br>
<ul><li>High school diploma or equivalent.
</li><li>Previous experience in a customer service role, preferably in a hotel or hospitality setting, is an advantage.
</li><li>Excellent communication and interpersonal skills.
</li><li>Ability to lift and carry heavy luggage.
</li><li>Strong attention to detail and a proactive approach to guest service.
</li><li>Ability to work flexible hours, including weekends and holidays.
</li><li>Professional appearance and a positive attitude.
</li><li>Knowledge of the local area and attractions is a plus.</li></ul></div></div></div></div></div>

Bellboy

<div><p>Mandarin Oriental Muscat is looking for a <b>People and Culture Supervisor </b>to join our<b> People and Culture</b> team.</p>
<p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p><b>Mandarin Oriental Muscat</b></p>
<p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.</p>
<p>For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.</p>
<p><b>As People &amp; Culture Supervisor, you will be responsible for the following duties:</b></p>
<ul><li>Responsible for recruitment activities, including coordinating interviews, preparing offers/ contracts, and facilitating the hiring process.</li>
<li>Execute seamless onboarding, offboarding, and employee lifecycle processes.</li>
<li>Foster positive employee relations and support initiatives that enhance engagement, productivity, and morale.</li>
<li>Administer and ensure compliance with People &amp; Culture policies and procedures.</li>
<li>Maintain accurate and up-to-date employee records and documentation.</li>
<li>Manage colleague communication channels, including noticeboards and internal engagement platforms.</li>
<li>Plan, coordinate, and support colleague engagement activities and events.</li>
<li>Oversee the upkeep of colleague facilities, including locker rooms, colleague cafeteria, rest areas, and notice boards.</li>
<li>Perform any other reasonable duties as assigned by the manager.</li>
</ul><p><b>As People &amp; Culture Supervisor, we expect you to have:</b></p>
<ul><li>Diploma or Degree in Business Management, Human Resources Management, or a related field.</li>
<li>Minimum 1 year of experience in a similar role.</li>
<li>Previous experience in the hospitality, hotel, or tourism industry is preferred.</li>
<li>Excellent verbal and written communication skills in English.</li>
<li>Strong interpersonal and relationship-building skills.</li>
<li>Proficiency in Microsoft Office applications.</li>
<li>A proactive, people-oriented, and service-driven approach.</li>
<li>Strong initiative, eagerness to learn, and attention to detail.</li>
<li>Commitment to professional ethics and values.</li>
</ul><p><b>Our commitment to you</b></p>
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li></ul></div><p></p>

People and Culture Supervisor - Omani National

Mandarin Oriental Al Faisaliah

<div><div><div><h3 class="jobSectionHeader"><b>Director of Finance</b></h3>
<div><div><ul><li>546413
</li></ul></div><div><ul><li>Finance &amp; Accounting
</li></ul></div><div><ul><li>Full time
</li></ul></div><div><ul><li>Mandarin Oriental Al Faisaliah, Riyadh
</li></ul></div></div><div><div><p>Add to favourites</p>
</div>View favourites
</div><div><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.</p>
<p><b>About the job</b></p>
<p>Based at the Mandarin Oriental Al Faisaliah Riyadh within the Finance Department in Riyadh, the Director of Finance is responsible for the supervision of all members of the Finance &amp; Purchasing Department, for the determination of optimum control objectives and for the installation and maintenance of appropriate internal control systems over income, expenditure, assets and liabilities within the hotel, budget and forecast process and finance meetings with Corporate MOHG finance and Owners. The Director of Finance reports to the General Manager.</p>
<p><b>As Director of Finance, you will be responsible for the following duties:</b></p>
<ul><li>Ensure the colleagues&rsquo; career path and development needs are being prioritised and documented in accordance with the MO Profile online system.</li>
<li>Hold monthly meetings with all colleagues to assure they have a forum to voice any concerns or challenges and share departmental and hotel information.</li>
<li>You shall take all reasonable steps to safeguard stored information and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li>
</ul><ul><li>To direct, manage and support the development, implementation, maintenance, and administration if all financial controls and accounting procedures, based upon a maximization of internal control techniques consistent with Group corporate management established policy and generally accepted accounting principles, as adapted to the requirements of the hotel&rsquo;s management contract and other local legal requirements.</li>
<li>To play an active role in the management of the hotel and to exercise a responsive attitude to the needs of the General Manager and other members of the hotel management team.</li>
<li>Identify and regularly review the classification levels of all your information with your department.</li>
<li>Ensure that the information and information security equipment assets under your control are secured as effectively as practically possible to ensure the confidentiality, integrity, and availability of the information assets.</li>
</ul><p><b>As </b><b>Director of Finance, we expect from you:</b></p>
<ul><li>Authorize user access to information under your control and remove access when it is no longer required.</li>
<li>Communicate access control requirements to Information Security management and the information users.</li>
</ul><ul><li>Monitor Information Policy compliance within your scope of authority.</li>
<li>Detect and report Information Security incidents to the Information Security Officer and respond to any incidents that are reported.</li>
<li>Safeguard the security of the company's information and computing assets and comply with the implemented Information Security Policy and all practices and supporting procedures designed in accordance with the policy.</li>
<li>To ensure adequate controls are installed and maintained for the protection of the hotel&rsquo;s assets against loss or misappropriation.</li>
<li>To ensure adequate insurance coverage is maintained to protect the assets of the hotel regarding the requirements contained in the hotel&rsquo;s management contract.</li>
<li>Assume full responsibility for the proper control of all cash funds and other assets for subordinates.</li>
</ul><p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
 </ul><p><b><i>Benefits:
</i></b></p><ul><li>A competitive salary.</li>
<li>A competitive incentive.</li>
<li>VIP Health insurance.</li>
</ul><p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Director of Finance

Join Mandarin Oriental Hotel Group and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.