• Clean guestrooms as assigned by management and in accordance with hotel standards.
• Inspect all rooms (vacant or occupied) checking standard of cleanliness, missing guest amenities and/or supplies.
• Provide genuine hospitality and recognition in the work area. Promotes hotel services and products.
• Anticipate guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented.
• Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately.
• To immediately report and hand into Housekeeping Office any property or guest keys found in ‘check out’ rooms.
• To keep linen rooms, tidy, correctly stocked and closed when not in use. Must ensure working equipment is always clean, tidy and in good working order.
• Responsible for reporting to the manager the rooms, which do not require service, or which have Privacy signs in assigned area.
• To report to managers any blankets, bedspreads, valances etc. that need changing.
• Report any damages/repairs/maintenance.
• To complete deep cleaning of rooms as allocated by managers.
• To report to your managers anything or anyone suspicious and a Health and Safety hazard.
• To carry out any other cleaning duties as specified by your manager.
• Works harmoniously and professionally with co-workers and hotel employees.

Preferred Qualifications and Skills:

• High School education or equivalent experiences.
• Preferred experience in a luxury hotel in Housekeeping.
• Have a high level of attention to detail.
• Knowledge and the ability to operate cleaning equipment.
• Ability to understand and working knowledge of English.
• Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts

Job Type: Full-time