Urwah Admin

Onyx By Rotana

Job Summary: The Human Resources Specialists will be responsible for supporting the HR department, focusing on daily administration tasks and organizing employee welfare activities.Job Responsibility: - Manage administrative tasks within the HR department, including documentation, filing, and record-keeping. - Coordinate accommodation arrangements for employees, including managing inquiries, and bookings, and ensuring a comfortable stay. - Inventory management, vendor coordination, and ensuring a clean and welcoming environment. - Organize welfare activities and events for employees, such as team-building activities, celebrations, and wellness programs. - Assist in handling employee relations matters, providing support and guidance as needed. - Collaborate with other departments to ensure a seamless employee experience and address any HR-related issues.Candidate Requirements: - Bachelor's degree in Human Resources, Business Administration, or related field. - Proven experience in HR administration, accommodation management, and organizing employee welfare activities. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal abilities. - Ability to work effectively in a team and collaborate with cross-functional teams. - Knowledge of HR best practices and employment laws. - Proficiency in MS Office and HRIS systems.- Should be familiar with English &amp; Arabic.Skills: - Excellent communication skills - Proficiency in HR software and databases - Strong organizational skills - Attention to detail - Ability to maintain confidentiality - Understanding of HR policies and procedures - Problem-solving skills - Multitasking abilities - Strong interpersonal skills - Knowledge of labor laws and regulationsJob Type: Full-time

HR Specialist

We are currently seeking for passionate and dynamic guest focused professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As an Assistant Manager - Guest Services, you are responsible to ensure a high level of guest satisfaction while maintaining hotel profitability by all section team members and providing information to guests and visitor&rsquo;s inquiries. Furthermore your role is to coordinate all guest requests for special arrangements or services, courteously and efficiently and your role will include key responsibilities such as:<ul><li>Promote a helpful and professional image to the client and give full co-operation to any customer requiring assistance with a prompt, caring and helpful attitude</li><li>Prioritize and perform accordingly, ensuring guest requirements are handled immediately with speed and efficiency</li><li>Control departmental expenses through proper analysis and planning of manpower needs, purchases and usage of materials and supplies</li><li>Review designated in house guest list and be familiar with guest names, room location, special requests and profile history</li><li>Assure and assist Team Leaders of Guests Services to legibly document all pertinent information in guest request / comments log(s) and update log books and guest profiles according to the established standards</li><li>Maintain an awareness of competitor&rsquo;s services and rate structure by conducting frequent comparisons of the Guest Service Departments</li></ul>SkillsEducation, Qualifications &amp; ExperiencesYou should ideally have a degree in the hospitality field with previous experiences in the Front Office Department within a hotel. You must have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. Computer literacy and the knowledge of Opera will be highly regarded.Knowledge &amp; CompetenciesThe ideal candidate will be well versed in Guest Relations and 0Executive Club operations with excellent presentation and communication skills as well as with a high aptitude for customer care. You should be outgoing, charismatic and with an approachable character and will work well under pressure in a fast paced environment. You are a great team leader, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:Understanding Hotel Operations Adaptability Effective Communication Teamwork Planning for Business Supervising People Customer Focus Drive for Results Supervising Operations Understanding DifferencesJob Type: Full-time

Assistant Guest Relation Manager

We are currently looking for young, dynamic, self motivated Food &amp; Beverage professionals who want to move their careers forward.As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. The role will include key responsibilities such as:&bull;Perform tasks as per instructions from the immediate supervisor and as per duty schedule&bull;Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly&bull;Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request&bull;Ensure proper appearance and grooming while on duty&bull;Answer the Room Service telephones, if and when required&bull;Make himself / herself familiar with all relevant issues concerning the Room Service&bull;Report cleanliness and maintenance issues to the immediate supervisor&bull;Attend regular training session in line with the departmental SOP&rsquo;s i.e. guest care, product knowledge, grooming standards, telephone manners etc&bull;Flexible to work in other areas when required by the immediate supervisor&bull;Familiar with the company&rsquo;s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time.SkillsEducation, Qualifications &amp; ExperiencesYou should ideally have a degree / diploma in hospitality with preferable previous experiences in a similar role. Good English communication skills are essential. Computer Knowledge and additional language skills are an advantage.Knowledge &amp; CompetenciesThe ideal candidate will be customer driven and a proactive individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:Understanding the JobTaking ResponsibilityRecognizing DifferencesCustomer FocusCustomer FocusAdaptabilityTeamworkJob Type: Full-time

Room Service Order Taker

Job Summary: We are looking for an Assistant Restaurant Manager to join our team at Onyx Rotana in Bahrain. The Assistant Restaurant Manager will work closely with the Restaurant Manager/F&amp;B Manager to oversee the daily operations of our restaurant, ensuring that excellent customer service, high-quality food, and a welcoming atmosphere are maintained at all times. This role requires excellent leadership skills,Job Summary: We are seeking a skilled and motivated Assistant Restaurant Manager to join our team at Onyx Rotana Hotel in Bahrain. As an Assistant Restaurant Manager, you will be responsible for assisting the Restaurant Manager in overseeing the daily operations, ensuring exceptional customer service, and driving profitability.Job Responsibilities: - Assist the Restaurant Manager in supervising and coordinating all aspects of the restaurant operations, ensuring that high standards of service and quality are consistently met - Train and motivate staff members to achieve excellent customer service and meet performance targets - Monitor and maintain the restaurant's overall cleanliness, hygiene, and appearance, ensuring compliance with health and safety , concerns, and feedback in a professional and timely manner - Oversee the scheduling of staff members, ensuring appropriate coverage during peak hours and special events - Assist in managing inventory levels, ordering supplies, and controlling costs to achieve budgeted objectives - Collaborate with the culinary team to create and implement innovative menu ideas, promotional activities, and food and beverage offerings - Stay up to date with industry trends and competitor activities to identify opportunities for improvement growth Assist in conducting performance evaluations and providing ongoing training and development opportunities for staff membersCandidate Requirements: - Bachelor's degree in hospitality management or a related field is preferred - Proven experience in a supervisory role within the food and beverage industry, preferably in a fine-dining restaurant - Exceptional leadership and team management - Strong communication and interpersonal skills, with the ability to build guests and motivate a diverse team - Excellent organizational and time management skills, the prioritize tasks effectively - Sound knowledge of food and beverage operations, industry trends, and best work hours, including weekends and holidays. - Knowledge of basic computer software programs and restaurant management systems - Fluency in English; knowledge of additional languages is a plusSkills: - Leadership: Assistant Restaurant Managers must have strong leadership skills effectively a team of restaurant staff, delegate tasks, and ensure that the restaurant operates smoothly. - Communication: Excellent communication skills are essential for Assistant Restaurant Managers to effectively communicate with customers, staff, and upper management. They should be able to clearly convey instructions and listen to feedback and concerns. - Customer Service: Assistant Restaurant Managers need to have exceptional customer service skills to ensure that customers have a positive dining experience. They should be able to handle complaints or issues with professionalism and provide solutions. - Organization: Assistant Restaurant Managers need to be highly organized and detail-oriented coordinate operations, manage inventory, and ensure that all tasks completed in a timely manner. - Problem-Solving: Assistant Restaurant Managers should have good problem-solving skills address issues that may arise during their shift. They should be able to think quickly their and come up with effective solutions. - Teamwork: Assistant Restaurant Managers need to work in a team environment and be able to collaborate with staff and other managers to achieve the restaurant's goals. - Food Safety Knowledge: Restaurant Managers should have a good understanding of food safety regulations and be able to enforce them to ensure the safety and well-being of both customers and staff. - Knowledge of Restaurant Operations: Assistant Restaurant Managers should have a strong knowledge of restaurant operations, including understanding how to run a shift, manage costs, and ensure profitability. - Time Management: Assistant Restaurant Managers need to have excellent time management skills to prioritize tasks and ensure efficiency in the restaurant's operations. - Multitasking: Assistant Restaurant Managers should be able to handle multiple responsibilities at once, such as overseeing staff, managing inventory, and addressing customer concerns. They should be able to handle the fast-paced and demanding of restaurant effectively.Job Type: Full-time

Assistant Restaurant Manager

Join Onyx By Rotana and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Onyx By Rotana

ABOUT_COMPANY

HR Specialist

Assistant Guest Relation Manager

Room Service Order Taker

Assistant Restaurant Manager