Date: 23 Apr 2025

Location:
KW

Company:
Alghanim Industries

Job Purpose:
The Alghanim Academy / SCM Executive / Engineer is responsible to improve distribution processes to ensure efficiency, cost-effectiveness, and overall effectiveness. This role involves close collaboration with key stakeholders to assess, refine and develop customer centric and streamlined processes. In addition, this position will hold a key role in implementing digitization initiatives across distribution.

Duties & Essential:
Provided analytical and technical support to improve the cost, quality and timeliness of the process

Track and analyze Net Promoters scores (NPS) to ensure a delightful customer experience

Create processes and methods to gather supply chain data

Analyze customers' feedback and implement process enhancement

Identify process bottleneck and implement solutions

Track KPIs and report on supply chain’s performance

Work closely with the IT team to roll out various digitization initiatives, including enhancements in last-mile delivery and order management systems etc.

Stay informed about industry best practices and emerging technologies to implement innovative solutions

Track key performance indicators (KPIs) to measure success and drive continuous improvement.

Enforcing best practice amongst team leaders and operations staff for Health & Safety behavior

Skills/Qualifications:
Bachelor’s degree in relevant field

Working knowledge of MS Office applications

Open to work in Jahra

Strong communication and interpersonal skills