About the Role

As a Telecom Revenue Assurance and Fraud Management Analyst Trainee will play a crucial role in ensuring the integrity of our telecom company's revenue streams and safeguarding fraudulent activities. This position offers the opportunity to work in a dynamic and challenging environment.

Main Responsibilities and Duties

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  Data Analysis: Conduct detailed analysis of telecom billing and usage data to identify anomalies, discrepancies, and potential revenue leakages.

• Revenue Assurance: Implement revenue assurance processes and controls to prevent revenue losses, ensuring that all billed revenue is captured accurately.

• Fraud Detection: Monitor telecom networks for unusual or fraudulent activities, working closely with fraud detection systems to identify and mitigate potential threats.

• Documentation: Maintain comprehensive records of revenue assurance and fraud management activities, including findings, actions taken, and resolutions.

• Reporting: Prepare regular reports and presentations summarizing revenue assurance and fraud management metrics and trends for management review.

• Collaboration: Collaborate with cross-functional teams, including finance, IT, and operations, to resolve revenue assurance and fraud-related issues.

• Continuous Improvement: Identify process improvements and recommend enhancements to existing systems to enhance revenue protection and fraud prevention.

• Training and Development: Stay updated with industry trends, regulations, and best practices related to telecom revenue assurance and fraud management through training and self-study.

Skills and Knowledge

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  Analytical Skills: Strong analytical skills with the ability to interpret complex data and draw meaningful insights.

• Communication: Effective written and verbal communication skills to convey findings and recommendations clearly.

• Detail-Oriented: Exceptional attention to detail to spot irregularities in data and transactions.

• Team Player: Ability to work collaboratively within a team and across departments.

• Adaptability: Willingness to learn, adapt to new technologies, and stay current with industry trends.

• Basic IT Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data analysis tools is a plus.

• Basic understanding of telecommunications networks and billing systems.

• Familiarity with database management and SQL, Python and Tableau.

Experience and Qualifications

• 
  Bachelor's degree telecommunications, finance, business, data analytics or any other relevant field.

• 0-2 years of experience.