Urwah Admin

Zain

<div> About the Role The Fixed Assets, Inventory, and Leases Officer is responsible for overseeing the management of the company's fixed assets, inventory, and leases. This role includes ensuring accurate tracking, accounting, and reporting of all fixed assets, maintaining inventory levels, and managing lease agreements. The officer will work closely with various departments to ensure compliance with company policies and accounting standards. Main Responsibilities and Duties 1. Fixed Assets Management:
<ul>
<li>Maintain the fixed assets register and ensure all acquisitions, disposals, and transfers are accurately recorded.</li>
<li>Ensure proper depreciation of fixed assets in line with company policies and accounting standards.</li>
<li>Assist in the preparation of capital expenditure budgets and forecasts.</li>
<li>Coordinate with the operations teams for the timely capitalization of fixed assets.</li>
</ul>

 2. Inventory Management:
<ul>
<li>Conduct regular inventory audits and reconciliations to ensure accuracy and completeness.</li>
<li>Work closely with the procurement, production, and sales teams to forecast inventory needs and prevent overstocking or stockouts.</li>
<li>Implement and monitor internal controls over inventory management and provisions.</li>
<li>Analyze inventory data to identify trends, discrepancies, and areas for improvement.</li>
</ul>

 3. Leases Management:
<ul>
<li>Upkeep the company's lease portfolio, ensuring all lease agreements are accurately recorded and maintained.</li>
<li>Monitor lease payment schedules, ensuring timely payments and compliance with lease terms.</li>
<li>Ensure compliance with accounting standards related to lease accounting (e.g., IFRS 16).</li>
<li>Prepare and present lease-related reports and analysis.</li>
</ul>

4. Reporting and Compliance:
<ul>
<li>Prepare and submit regular reports on fixed assets, inventory, and leases.</li>
<li>Ensure compliance with all relevant accounting standards, company policies, and legal requirements.</li>
<li>Assist in internal and external audits related to fixed assets, inventory, and leases.</li>
<li>Identify and implement process improvements to enhance the efficiency and effectiveness of fixed assets, inventory, and lease management.</li>
</ul>

 5. Collaboration and Support:
<ul>
<li>Provide support to the finance and accounting teams in relation to fixed assets, inventory, and leases.</li>
<li>Collaborate with other departments to ensure alignment and accuracy in asset and inventory management.</li>
</ul> Job Specific Competencies <ul>
<li> Business knowledge</li>
<li>Financial knowledge</li>
<li>Completeness and Accuracy</li>
</ul> Qualifications and Experience <ul>
<li> Bachelor's degree in accounting or finance.</li>
<li>Minimum 3+ years of relevant experience in finance/accounting.</li>
</ul>
</div> This job has been sourced from an external job board. More jobs on https://www.qureos.com/

Fixed Assets, Leases and Inventory Officer

<div> About the Role Job Purpose:
<ul>
<li>To assist customer by answering and responding to his inquiries, questions and complaints with the highest degree of courtesy and professionalism to achieve customers services business objective.</li>
</ul>

 Main Responsibilities &amp; Duties:
<ul>
<li>Answer inbound calls to assist customers who have specific inquiries.</li>
<li>Build customer's trust in the services and products offered by Zain.</li>
<li>Provide personalized customer service of the highest level.</li>
<li>Ability to treat people with respect under all circumstances, instill trust in others beside upon the values of the organization.</li>
<li>Dependability to follow instructions as well as take responsibility for their actions and also keep commitments.</li>
<li>Ability to work as part of a team- to achieve performance metrics.</li>
<li>Assist customers with all issues and escalate them to management appropriately.</li>
<li>Update job knowledge by studying new product descriptions; participating in educational opportunities.</li>
<li>Identify areas of improvement in complaints and service requests handling processes applied at all touch points.</li>
<li>Convey practical feedback on customer experiences for all products and services to product owners for enhancement and development.</li>
<li>Performs any other related duties as assigned or needed.</li>
</ul> Core Competencies <ul>
<li> Understanding Individual Differences of Customers.</li>
<li>Good Verbal Communication (Well Spoken-Clear Voice-High Volume Good use of Tone).</li>
<li>A sound knowledge of telephone etiquette.</li>
<li>Listening Skills (Ask the right questions- Listen carefully and take note of the client's individual need).</li>
<li>Language Abilities (English - Arabic) - Urdu is a plus.</li>
<li>Computer Skills (Microsoft Office Basic).</li>
<li>Effectiveness of customer retention.</li>
<li>Effectiveness of issue resolution/decision making/change control and risk management.</li>
</ul>Qualifications and Experience <ul>
<li> University student (2nd year and above).</li>
<li>Experience is a plus.</li>
<li>Able to full time on shift basis.</li>
</ul>
</div> This job has been sourced from an external job board. More jobs on https://www.qureos.com/

Zain Youth - Call Center

<div> About the Role <ul>
<li> Achieves maximum sales profitability, growth and account penetration within a market segment by effectively selling the company products.</li>
</ul> What We Need From You <ul>
<li> Establishes, develops and maintains business relationships with current customers and prospective customers to generate new business for the organization's products.</li>
<li>Makes telephone calls and in-person visits and presentations to existing and prospective customers.</li>
<li>Identify leads, manage prospects and acquire new business.</li>
<li>Determines customer needs and propose appropriate service needs.</li>
<li>Meets or exceed the new business sales goals.</li>
<li>Completes required Customer Service Agreements, reports and other paperwork in a timely manner and in accordance with Company policy.</li>
<li>Develops and maintain an awareness of market behavior and competitive trends and respond accordingly.</li>
<li>Regularly meet with Consumer Sales Manager to review weekly sales activities, progress on goals, and status of prospective customers</li>
<li>Develops clear and effective written proposals/quotations for current and prospective customers.</li>
<li>Expedites the resolution of customer problems and complaints.</li>
<li>Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.</li>
<li>Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.</li>
<li>Participates in trade shows and conventions.</li>
<li>Performs any other related tasks as assigned or needed.</li>
</ul> Qualifications and Experience <ul>
<li> Excellent communication skills.</li>
<li>Valid Bahrain Driving License + owns a car.</li>
<li>Available to join with a 1-month notice period or less.</li>
<li>Proficiency in English, Hindi, and Malayalam (Arabic is a plus).</li>
<li>Knowledge in MS Office.</li>
</ul> Core Competencies <ul>
<li> Effectively communicate by listening actively, share relevant information with others and interact with others to establish fair and effective relationships.</li>
<li>Identify customer's requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction</li>
<li>Ability to develop cooperation and teamwork while working toward solutions that generally benefit all parties</li>
<li>Capacity of recognizing owns feelings and those of others for motivating ourselves and managing emotions well in ourselves and in our relationships.</li>
</ul>
</div> This job has been sourced from an external job board. More jobs on https://www.qureos.com/

Direct Sales

<div> Job Purpose To generate, grow and maintain revenue from a portfolio of accounts in accordance with agreed targets and to maximize Zain's profitability. Main Responsibilities and Duties <ul>
<li> Generate new revenues for Zain and gain penetration into new client's business.</li>
<li>Grow existing revenues for Zain and gain penetration into existing client's business.</li>
<li>Achieve individual and team monthly sales targets.</li>
<li>Develop and maintain relationship with key client contacts that fosters an environment to drive client performance and minimize attrition risk.</li>
<li>Plan and design profitable solutions to potential/existing clients by understanding their requirements in terms of business needs, priorities, etc.</li>
<li>Provide proper feasibility study/analysis, documentation, etc. of all proposals.</li>
<li>Participate in achieving department's scorecard goals including client satisfaction, revenue and performance metrics.</li>
<li>Prepare required department reports and documentation including Monthly Account Management Reports, Relationship Plans, Client Day Account Review Plans, Executive Briefing Documents, Visit Summaries, etc.</li>
<li>Manage client-facing account services projects while maintaining a high level of client satisfaction including independently developing, managing and owning overall project plan and timelines for key deliverables.</li>
<li>Research and understand the client's business needs and challenges.</li>
<li>Maintain high-level of customer loyalty and builds trust and integrity.</li>
<li>Manage funnels, forecast, and seize sales opportunities.</li>
<li>Identify upsell, cross-sell, renewal opportunities and customer representative regularly.</li>
<li>Maintain accurate managed customer records, keeping track of any contract updates and renewals</li>
<li>Collaborate with Presales/ Technical Team to identify and grow opportunities.</li>
<li>Maintain assigned internal &amp; external KPI's.</li>
<li>Perform all other related duties as assigned.</li>
</ul> Skills and Knowledge <ul>
<li> Understanding of product line's technical offering and synergies between other product lines</li>
<li>Demonstrate ability in problem solving, crafting a win-win solution (collect data, establish facts, and draw valid conclusions in a timely basis) and negotiation with special emphasis on closing the sale</li>
<li>Proven success in developing new business and generating sales leads by managing a territory and selling activities</li>
<li>Deep knowledge of markets where customers operate</li>
<li>Strong professional relationships with customers at all levels</li>
<li>Effective in pipeline and opportunity management process</li>
<li>Strong leadership and coaching skills</li>
<li>Excellent communicator</li>
<li>Expert in bidding, with a proven bidding track record</li>
<li>Proven record of successful negotiations</li>
</ul> Qualifications and Experience <ul>
<li> Bachelor's degree in Sales, Marketing or any relative field of study.</li>
<li>Minimum 3-5 years of experience in enterprise sales and key accounts management.</li>
<li>Telecom experience is a plus.</li>
</ul>
</div> This job has been sourced from an external job board. More jobs on https://www.qureos.com/

Account Manager - SME

<div> About the Role Job Purpose:
To assist customers in terms of selling, collection and customer care in compliance with ZAIN BH sales guidelines, business processes and procedures.

 Main Duties &amp; Responsibilities:
<ul>
<li>Build customer's trust in the services and products offered by Zain.</li>
<li>Provide personalized customer service of the highest level.</li>
<li>Ability to work as part of a team- to achieve performance metrics.</li>
<li>Identify areas of improvement in complaints and service requests handling processes applied at all touch points.</li>
<li>Convey practical feedback on customer experiences for all products and services to product owners for enhancement and development.</li>
<li>Sell Products and Services (Post-paid and prepaid lines, handsets, accessories, vouchers...etc.) and all kinds of after sales services for existing and new customer.</li>
<li>Develop product knowledge by keeping up to date with service and product offerings.</li>
<li>Check and report challenges related to shop look and maintenance.</li>
<li>Manage the opening and closing of shops in coordination with the team leader.</li>
<li>Deliver and dispatch stock and handle stock count regularly in coordination with the team leader.</li>
<li>Respond to customer enquiries, finding the correct answers by consulting systems, help desk and other records.</li>
<li>Assist subscribers in maintaining/updating customer accounts, billing enquiries &amp; collect payments.</li>
<li>Manage inventory at point of sale, ensuring secure storage and assisting in reconciliations.</li>
<li>Collect payments from customers in a secure and orderly manner.</li>
<li>Handle issues and customer complaints, solving problems, logging complaints in system and escalating the issues to management / Help Desk when appropriate.</li>
<li>Handle and count cash and other payments, responsible for their reconciling payments against system records daily.</li>
<li>Collect and verify required documentation, such as ID, forms, and receipts. Hand them over to the team leader at end of shift</li>
<li>Continuously improve own performance in order to meet and exceed targets and objectives.</li>
<li>Ensure compliance with all applicable policies &amp; regulatory requirements on Information Security</li>
<li>Perform any other related tasks as assigned or needed.</li>
</ul>Core Competencies <ul>
<li> Effectively communicate by listening actively, share relevant information with others and interact with others to establish fair and effective relationships.</li>
<li>Identify customer's requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction</li>
<li>Ability to develop cooperation and teamwork while working toward solutions that generally benefit all parties</li>
<li>Capacity of recognizing owns feelings and those of others for motivating ourselves and managing emotions well in ourselves and in our relationships.</li>
</ul> Functional Competencies <ul>
<li> Customer Focus.</li>
<li>Selling skills.</li>
<li>Products and Services knowledge.</li>
<li>Relationship Management.</li>
<li>Negotiation skills.</li>
</ul> Qualifications and Experience <ul>
<li> University student (2nd year and above) or a fresh university graduate.</li>
<li>Experience in any related field is a plus.</li>
<li>Fluent in both Arabic and English.</li>
<li>Able to work full time on shift basis.</li>
</ul>
</div> This job has been sourced from an external job board. More jobs on https://www.qureos.com/

Zain Youth - Retail Sales

Join Zain and explore 5 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.