Urwah Admin

Zain

<div>About the Role 
The Sr. Manager, Digital Strategy &amp; Performance is responsible for leading the development and execution of digital strategies to enhance business performance and drive growth. This role involves leveraging data-driven insights to optimize digital channels, improve user experiences, and ensure alignment with overall business objectives. The Sr. Manager will monitor key performance indicators (KPIs), analyze digital performance metrics, and provide actionable recommendations to enhance the impact of digital initiatives. The ideal candidate brings extensive expertise in managing digital ecosystems, implementing performance optimization strategies, and contributing to business transformation through innovative digital solutions.
Main Responsibilities &amp; Duties 
Digital Strategy &amp; Transformation:<ul><li>
Develop and implement a comprehensive digital strategy focused on modernizing telecom services, introducing digital-first customer experiences, and creating new revenue channels through digital products.</li><li>
Identify emerging digital trends (e.g., AI, ML, blockchain) that can be leveraged to optimize operations, reduce costs, and create competitive advantages.</li><li>
Assess and elevate the organization's digital maturity by identifying gaps, setting benchmarks, and developing a roadmap for achieving digital excellence.</li></ul>
Performance Analysis &amp; Reporting:<ul><li>
Monitor and analyze the performance of digital marketing channels, including paid media, SEO, social media, email marketing, and website traffic.</li><li>
Develop comprehensive dashboards and performance reports to track KPIs, ROI, and the effectiveness of digital marketing strategies.</li></ul>
Digital Campaign Optimization:<ul><li>
Identify trends, anomalies, and opportunities to optimize campaigns and maximize marketing ROI.</li><li>
Recommend strategies for improving customer engagement, lead generation, and conversion rates across digital platforms.</li><li>
Implement A/B testing and multivariate testing to validate hypotheses and refine targeting strategies.</li></ul>
Digital Experience Enhancement:<ul><li>
Leverage insights to refine digital touchpoints and enhance the overall digital experience across web, mobile, and other digital properties.</li><li>
Ensure a seamless and engaging user journey, working closely with UX/UI teams to help optimize landing pages, content placement, and design elements.</li><li>
Use customer behavior data and journey mapping to uncover pain points and opportunities for improving digital interactions.</li></ul>
Insights &amp; Strategic Recommendations:<ul><li>
Translate complex data sets into actionable insights and recommendations for marketing and business teams.</li><li>
Use data to uncover customer behavior trends, preferences, and pain points to support user experience (UX) optimization.</li><li>
Advise on budget allocation and digital investment based on performance insights.</li></ul>
Collaboration &amp; Stakeholder Management:<ul><li>
Partner with marketing, product, and data teams to align on KPIs, objectives, and performance measurement frameworks.</li><li>
Work closely with digital marketing teams to guide strategy based on insights, ensuring continuous improvement and alignment with business goals.</li><li>
Lead performance reviews and optimization workshops with internal teams and external parties.</li></ul>
Data Management &amp; Tool Utilization:<ul><li>
Manage data sources and integrate analytics and business intelligence tools in coordination with the BI team.</li><li>
Utilize customer engagement platforms for campaign orchestration, execution, and measurement.</li><li>
Work with mobile measurement solutions for attribution tracking and evaluating mobile performance.</li><li>
Integrate workflow automation tools to streamline processes and ensure seamless data connectivity across platforms.</li><li>
Leverage application performance monitoring solutions to track platform performance, identify bottlenecks, and optimize the technical performance of web and mobile applications.</li><li>
Oversee data collection processes and ensure the accuracy and integrity of tracking and reporting across all digital assets.</li><li>
Stay updated on industry trends and adopt emerging tools to enhance performance measurement and generate actionable insights.</li></ul>
Skills and Knowledge<ul><li> 
Analytical mindset with a data-driven approach to problem-solving.</li><li>
Strong understanding of digital channels and customer experience management.</li><li>
Ability to manage large datasets and extract actionable business insights.</li><li>
Expertise in creating visualizations, dashboards, and performance reports.</li><li>
Comprehensive knowledge of digital marketing strategies, tools, and industry best practices.</li><li>
Proficiency with analytics platforms and tools such as business intelligence software, customer engagement platforms, and application performance monitoring solutions.</li><li>
Excellent communication and presentation skills, with the ability to translate complex, data-driven insights into actionable recommendations for non-technical stakeholders.</li></ul>
Education and Experience<ul><li> 
Bachelor's degree in Marketing, Business, Data Science, or a related field / Experience.</li><li>
10 - 15 years of experience in digital marketing analytics, digital channel.</li><li>
Proven track record in managing multi-channel digital campaigns and optimizing digital experiences to enhance customer engagement.</li></ul></div>

Sr. Manager, Digital Strategy & Performance

<div>About the Role 
We are seeking a highly skilled and experienced Strategy Specialist to join our dynamic team. This individual will play a critical role in shaping our company's strategic direction, driving growth, and ensuring competitive advantage in the marketplace. The ideal candidate will have a strong consultancy background, with a proven track record of success in strategic planning and implementation.
Responsibilities:<ul><li>
Lead the development and execution of strategic plans and initiatives to support the company's growth and objectives.</li><li>
Conduct comprehensive market research and analysis to identify trends, opportunities, and threats.</li><li>
Collaborate with senior leadership to define business goals, and develop strategies to achieve these goals.</li><li>
Facilitate strategic planning sessions and workshops with stakeholders across the organization.</li><li>
Develop and monitor key performance indicators (KPIs) to measure the effectiveness of strategic initiatives.</li><li>
Provide strategic insights and recommendations to improve processes, products, and services.</li><li>
Stay abreast of industry developments, competitive landscape, and best practices to inform strategic decisions.</li></ul>
What We Need From You<ul><li> 
Strong background in consultancy, with a proven ability to provide high-quality strategic advice and solutions.</li><li>
Excellent analytical, problem-solving, and decision-making skills.</li><li>
Strong leadership and project management skills.</li><li>
Exceptional communication and presentation skills, with the ability to influence and engage stakeholders at all levels.</li><li>
Proficient in data analysis and financial modeling.</li><li>
Ability to work effectively in a fast-paced, dynamic environment.</li><li>
Experience in digital transformation and innovation strategies.</li><li>
Proficiency in strategic planning software and tools. (dashboard and data visualization tools)</li><li>
Knowledge of the telecom industry in Kuwait.</li><li>
Minimum of 5 years of experience in strategic planning, management consulting, or a similar role.</li></ul>
Bachelor's degree: in Business, Management, Economics, or a related field. Master's degree or MBA preferred.</div>

Strategy & CEO Support Specialist

<div>About the Role 
This role will be part of Zain Bahrain's Subsidiary Fintech Company - &quot;Bede&quot;
Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain's first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.
With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all.
The Head of IT in Bede is responsible for leading the overall technology vision, strategy, and execution for a cutting-edge fintech application specializing in microfinance, cards, and digital payment solutions. This role includes overseeing development, infrastructure, security, and support functions while ensuring high platform availability, scalability, and regulatory compliance. The head will work closely with executive leadership to align technology with business goals and drive innovation in financial services.
What We Need From You 
This section will have bullet points containing the below information:<ul><li>
Education
Bachelor's degree in IT, Computer Science, Fintech or any related field.
Fintech related Masters preferred.
</li><li>Experience
10-15+ years of experience in a similar role.
Fintech Experience is highly preferred.
</li><li>Technical Skills
Technology Strategy &amp; Leadership: Strong strategic thinking, leadership, and experience with emerging technologies like AI, blockchain, and data analytics.
Cloud &amp; Infrastructure Management: Expertise in cloud platforms (AWS, Azure, GCP), microservices, and ensuring high availability and scalability.
Security &amp; Compliance: Knowledge of PCI-DSS, ISO, cybersecurity frameworks, and financial regulations.
DevOps &amp; Agile Practices: Ability to drive agile methodologies and DevOps for efficient product development.
Team &amp; Vendor Management: Leadership in managing tech teams and vendor relationships, alongside budgeting and cost optimization.
Innovation: Ability to integrate new payment technologies like open banking, digital wallets, and AI-driven risk models.</li><li>
Competencies<ul><li>Critical Thinking</li><li>Customer Focus and Support</li><li>Innovation</li><li>Vendor Management</li><li>Application Management</li><li>Market Analysis and Knowledge</li><li>Problem Analysis and Resolution</li></ul></li></ul>
Responsibilities 
Technology Strategy &amp; Leadership<ul><li>Define and execute the technology roadmap to support business objectives and drive innovation in microfinance, card services, and digital payments.</li><li>Establish and maintain a scalable, secure, and high-performance fintech platform, ensuring reliability, efficiency, and compliance with financial regulations.</li><li>Drive digital transformation by leveraging emerging technologies such as AI, blockchain, and data analytics to enhance financial products.</li><li>Ensure alignment between business, product, and technology teams, optimizing digital service delivery.</li><li>Establish agile and DevOps best practices to accelerate product development and deployment cycles.</li></ul>
Development &amp; Infrastructure Management<ul><li>Build and lead a high-performing technology team, including software engineers, infrastructure specialists, and security experts.</li><li>Oversee the architecture, development, and deployment of fintech products, ensuring seamless integration of microfinance, payment, and card processing solutions.</li><li>Ensure high platform availability (99.99% uptime), robust disaster recovery mechanisms, and high-load scalability to support transaction-heavy services.</li><li>Champion the use of cloud-native architectures (AWS, Azure, GCP) and containerized microservices for operational resilience.</li><li>Lead initiatives to automate processes, improve deployment efficiency, and enhance system observability.</li></ul>
Security, Compliance &amp; Risk Management<ul><li>Implement and maintain bank-grade security standards, ensuring compliance with PCI-DSS, ISO, and financial regulations in fintech.</li><li>Develop a cybersecurity framework to protect user data, prevent fraud, and mitigate risks related to payment transactions.</li><li>Ensure regulatory compliance with central banks, financial authorities, and payment networks, working closely with legal and compliance teams.</li><li>Oversee incident response management and security audits to continuously improve platform security posture.</li></ul>
Support Functions &amp; Operational Excellence<ul><li>Establish 24/7 monitoring, support, and IT operations teams to ensure continuous service availability and rapid issue resolution.</li><li>Implement ITSM (IT Service Management) best practices to enhance user support, system maintenance, and platform reliability.</li><li>Oversee SLA (Service Level Agreements) and uptime commitments, ensuring seamless financial transactions for customers.</li><li>Direct the deployment of customer support automation tools, including AI chatbots and self-service portals, to enhance the fintech experience.</li></ul>
Innovation &amp; Digital Ecosystem Integration<ul><li>Explore and integrate new payment technologies, including open banking APIs, digital wallets, BNPL (Buy Now Pay Later), and blockchain-based solutions.</li><li>Oversee the adoption of AI-driven risk assessment models to enhance credit scoring and fraud detection in microfinance.</li><li>Evaluate the reduction of physical financial service centers by leveraging digital-first strategies and customer self-service platforms.</li></ul>
Financial &amp; Vendor Management<ul><li>Define budgeting and cost optimization strategies for technology investments and infrastructure expansion.</li><li>Manage relationships with technology vendors, cloud service providers, and third-party payment processors.</li><li>Optimize cost per transaction and per channel, ensuring efficiency in digital customer acquisition and service delivery.</li></ul>
Service Delivery Enhancement &amp; Technology Utilization<ul><li>Evaluate and enhance service providers' SLAs, ensuring high-quality technical development and adherence to performance standards.</li><li>Oversee IT setup processes to ensure seamless integration of new technologies and efficient deployment of systems.</li><li>Continuously improve Network Operations Center (NOC) services to ensure real-time monitoring and rapid resolution of technical issues.</li><li>Ensure application stability and efficiency by monitoring system performance and implementing effective solutions.</li><li>Lead the planning and implementation of the Bede IT department setup, ensuring compliance with regional regulations and operational efficiency.</li><li>Develop a roadmap for sprint development, optimizing resource utilization, timelines, and prioritization of tasks.</li><li>Foster a fast, agile, and adaptive approach to technological adoption and system improvements.</li><li>Address customer journey issues by collaborating with relevant teams to enhance user experiences and streamline processes.</li></ul></div>

Head - Information Technology (Bede)

<div>About the Role 
Job Purpose:<ul><li>
To assist customer by answering and responding to his inquiries, questions and complaints with the highest degree of courtesy and professionalism to achieve customers services business objective.</li></ul>
Main Responsibilities &amp; Duties:<ul><li>
Answer inbound calls to assist customers who have specific inquiries.</li><li>
Build customer's trust in the services and products offered by Zain.</li><li>
Provide personalized customer service of the highest level.</li><li>
Ability to treat people with respect under all circumstances, instill trust in others beside upon the values of the organization.
</li><li>Dependability to follow instructions as well as take responsibility for their actions and also keep commitments.</li><li>
Ability to work as part of a team- to achieve performance metrics.</li><li>
Assist customers with all issues and escalate them to management appropriately.</li><li>
Update job knowledge by studying new product descriptions; participating in educational opportunities.</li><li>
Identify areas of improvement in complaints and service requests handling processes applied at all touch points.</li><li>
Convey practical feedback on customer experiences for all products and services to product owners for enhancement and development.</li><li>
Performs any other related duties as assigned or needed.</li></ul>
Core Competencies<ul><li> 
Understanding Individual Differences of Customers.</li><li>
Good Verbal Communication (Well Spoken-Clear Voice-High Volume Good use of Tone).</li><li>
A sound knowledge of telephone etiquette.
</li><li>Listening Skills (Ask the right questions- Listen carefully and take note of the client's individual need).
</li><li>Language Abilities (English - Arabic) - Urdu is a plus.
</li><li>Computer Skills (Microsoft Office Basic).
</li><li>Effectiveness of customer retention.
</li><li>Effectiveness of issue resolution/decision making/change control and risk management.
</li></ul>Qualifications and Experience<ul><li> 
University student (2nd year and above).
</li><li>Experience is a plus.
</li><li>Able to full time on shift basis.</li></ul></div>

Zain Youth - Call Center

<div>About the Role 
Job Purpose:
To assist customers in terms of selling, collection and customer care in compliance with ZAIN BH sales guidelines, business processes and procedures.
Main Duties &amp; Responsibilities:<ul><li>
Build customer's trust in the services and products offered by Zain.</li><li>
Provide personalized customer service of the highest level.
</li><li>Ability to work as part of a team- to achieve performance metrics.
</li><li>Identify areas of improvement in complaints and service requests handling processes applied at all touch points.
</li><li>Convey practical feedback on customer experiences for all products and services to product owners for enhancement and development.
</li><li>Sell Products and Services (Post-paid and prepaid lines, handsets, accessories, vouchers...etc.) and all kinds of after sales services for existing and new customer.
</li><li>Develop product knowledge by keeping up to date with service and product offerings.
</li><li>Check and report challenges related to shop look and maintenance.
</li><li>Manage the opening and closing of shops in coordination with the team leader.
</li><li>Deliver and dispatch stock and handle stock count regularly in coordination with the team leader.
</li><li>Respond to customer enquiries, finding the correct answers by consulting systems, help desk and other records.
</li><li>Assist subscribers in maintaining/updating customer accounts, billing enquiries &amp; collect payments.</li><li>
Manage inventory at point of sale, ensuring secure storage and assisting in reconciliations.
</li><li>Collect payments from customers in a secure and orderly manner.
</li><li>Handle issues and customer complaints, solving problems, logging complaints in system and escalating the issues to management / Help Desk when appropriate.
</li><li>Handle and count cash and other payments, responsible for their reconciling payments against system records daily.
</li><li>Collect and verify required documentation, such as ID, forms, and receipts. Hand them over to the team leader at end of shift</li><li>
Continuously improve own performance in order to meet and exceed targets and objectives.</li><li>
Ensure compliance with all applicable policies &amp; regulatory requirements on Information Security</li><li>
Perform any other related tasks as assigned or needed.
</li></ul>Core Competencies<ul><li> 
Effectively communicate by listening actively, share relevant information with others and interact with others to establish fair and effective relationships.</li><li>
Identify customer's requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction</li><li>
Ability to develop cooperation and teamwork while working toward solutions that generally benefit all parties</li><li>
Capacity of recognizing owns feelings and those of others for motivating ourselves and managing emotions well in ourselves and in our relationships.</li></ul>
Functional Competencies<ul><li> 
Customer Focus.</li><li>
Selling skills.</li><li>
Products and Services knowledge.</li><li>
Relationship Management.</li><li>
Negotiation skills.</li></ul>
Qualifications and Experience<ul><li> 
University student (2nd year and above) or a fresh university graduate.</li><li>
Experience in any related field is a plus.</li><li>
Fluent in both Arabic and English.</li><li>
Able to work full time on shift basis.</li></ul></div>

Zain Youth - Retail Sales

<div>About the Role 
As a Telecom Revenue Assurance and Fraud Management Analyst Trainee will play a crucial role in ensuring the integrity of our telecom company's revenue streams and safeguarding fraudulent activities. This position offers the opportunity to work in a dynamic and challenging environment.
Main Responsibilities and Duties<ul><li> 
Data Analysis: Conduct detailed analysis of telecom billing and usage data to identify anomalies, discrepancies, and potential revenue leakages.</li><li>
Revenue Assurance: Implement revenue assurance processes and controls to prevent revenue losses, ensuring that all billed revenue is captured accurately.</li><li>
Fraud Detection: Monitor telecom networks for unusual or fraudulent activities, working closely with fraud detection systems to identify and mitigate potential threats.</li><li>
Documentation: Maintain comprehensive records of revenue assurance and fraud management activities, including findings, actions taken, and resolutions.</li><li>
Reporting: Prepare regular reports and presentations summarizing revenue assurance and fraud management metrics and trends for management review.</li><li>
Collaboration: Collaborate with cross-functional teams, including finance, IT, and operations, to resolve revenue assurance and fraud-related issues.</li><li>
Continuous Improvement: Identify process improvements and recommend enhancements to existing systems to enhance revenue protection and fraud prevention.</li><li>
Training and Development: Stay updated with industry trends, regulations, and best practices related to telecom revenue assurance and fraud management through training and self-study.</li></ul>
Skills and Knowledge<ul><li> 
Analytical Skills: Strong analytical skills with the ability to interpret complex data and draw meaningful insights.</li><li>
Communication: Effective written and verbal communication skills to convey findings and recommendations clearly.</li><li>
Detail-Oriented: Exceptional attention to detail to spot irregularities in data and transactions.</li><li>
Team Player: Ability to work collaboratively within a team and across departments.</li><li>
Adaptability: Willingness to learn, adapt to new technologies, and stay current with industry trends.</li><li>
Basic IT Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data analysis tools is a plus.</li></ul><ul><li>
Basic understanding of telecommunications networks and billing systems.</li><li>
Familiarity with database management and SQL, Python and Tableau.</li></ul>
Experience and Qualifications<ul><li> 
Bachelor's degree telecommunications, finance, business, data analytics or any other relevant field.
</li><li>0-2 years of experience.</li></ul></div>

Generation Z - Revenue Assurance and Fraud Management Trainee

<div>About the Role 
The Business Performance Expert is responsible for optimizing financial and commercial performance by leading revenue and COGS forecasting, budgeting, and detailed margin analysis, ensuring profitability across business lines. This role oversees the review, approval, and post-launch evaluation of commercial business cases, ensuring strategic alignment and financial viability. Additionally, it involves analyzing and verifying commission structures, as well as monitoring customer receivables to enhance collection efficiency and mitigate financial risks. Through data-driven insights and cross-functional collaboration, the Business Performance Expert supports sustainable growth and drives strategic decision-making.
What We Need From You 
This section will have bullet points containing the below information:<ul><li>
Education
Bachelor's degree in Finance, Accounting, Business Administration, Business Information Systems, or a related field.
CFA, CMA, or other relevant professional certifications are preferred.
Advanced financial training in areas such as revenue forecasting, COGS analysis, and commercial business case evaluations is an advantage.</li><li>
Experience
8+ years of experience in financial planning and analysis or business performance management, with a focus on commercial operations in the telecom industry.</li><li>
Skills<ul><li>Proven expertise in revenue forecasting, margin analysis, and budgeting specific to telecom operations.</li><li>Strong track record in reviewing and approving commercial business cases, including post-launch performance analysis in a telecom environment.</li><li>Demonstrated expertise in commission analysis and verification as well as customer receivables monitoring in telecom settings.</li><li>Proficiency in SQL for data querying and analysis, along with advanced skills in Excel, business intelligence tools (e.g., Tableau, Power BI), and financial modeling to inform strategic decision-making.</li><li>Previous experience in a cross-functional, collaborative environment, working closely with finance, commercial, and operational teams to drive business performance.
</li></ul></li></ul>Job Responsibilities 
Revenue &amp; COGS Management<ul><li>Lead forecasting, budgeting, and variance analysis for revenue and COGS.</li><li>Conduct detailed margin analysis by business line to ensure profitability and cost efficiency.</li><li>Identify trends, risks, and opportunities to optimize financial performance.</li></ul>
Commercial Business Case Evaluation<ul><li>Review and approve commercial business cases, ensuring financial viability and strategic alignment.</li><li>Perform post-launch analysis to assess actual performance against projections and recommend improvements.</li><li>Provide financial insights to support pricing, product launches, and investment decisions.</li></ul>
Commission Analysis &amp; Verification<ul><li>Analyze and verify commission structures to ensure accuracy, fairness, and alignment with business objectives.</li><li>Identify cost-saving opportunities and assess the financial impact of commission changes.</li><li>Work with commercial teams to enhance commission models and incentive structures.</li></ul>
Customer Receivables Monitoring<ul><li>Track and analyze customer receivables, ensuring timely collections and minimizing financial risks.</li><li>Identify trends in overdue accounts and collaborate with finance and commercial teams to improve collection strategies.</li><li>Provide insights on credit exposure, payment behaviors, and receivables efficiency.</li></ul>
Financial &amp; Performance Reporting<ul><li>Develop reports and dashboards to provide real-time visibility into key financial and commercial metrics.</li><li>Present findings to senior management with clear, actionable recommendations.</li><li>Support automation and process improvements for more efficient financial analysis and reporting.</li></ul></div>

Business Performance Expert

<div>About the Role 
Zain Kuwait is actively recruiting for a Contact Center Agent. You will serve as the first point of contact between Zain and our loyal customers, and you will be assisting them in a professional manner that will reflect our Zain values and mission.
Your responsibilities will include but not be limited to:<ul><li>
Handling a high volume of inbound calls and greeting customers in a courteous and professional manner.</li><li>
Assessing and evaluating customer concerns and resolving their problems in an efficient and timely manner.</li><li>
Providing product and service information to customers.</li><li>
Promote Zain's products and services by understanding customer needs and interests and providing them with the right offers that match those.</li><li>
Troubleshoot service equipment issues.</li><li>
Adhere to, and fulfill, individual and team performance metrics.</li></ul>
What We Need From You 
To be considered for the position, you will need to meet with all of the below requirements:<ul><li>
High School / 1 Year Diploma &amp;amp; Above.</li><li>
0-3 years' experience in a related field.</li></ul>
Skills:<ul><li>
Excellent Communication Skills (Speaking and Listening).</li><li>
Excellent Problem-Solving Skills.</li><li>
High Drive for Achievement.</li><li>
Strong Knowledge of MS Office.</li><li>
Preferably Bilingual.</li></ul><ul><li>
Ability to work under pressure.</li></ul></div>

Contact Center Agent

<div>About the Role<ul><li> 
Achieves maximum sales profitability, growth and account penetration within a market segment by effectively selling the company products.</li></ul>
What We Need From You<ul><li> 
Establishes, develops and maintains business relationships with current customers and prospective customers to generate new business for the organization's products.</li><li>
Makes telephone calls and in-person visits and presentations to existing and prospective customers.</li><li>
Identify leads, manage prospects and acquire new business.</li><li>
Determines customer needs and propose appropriate service needs.</li><li>
Meets or exceed the new business sales goals.</li><li>
Completes required Customer Service Agreements, reports and other paperwork in a timely manner and in accordance with Company policy.</li><li>
Develops and maintain an awareness of market behavior and competitive trends and respond accordingly.</li><li>
Regularly meet with Consumer Sales Manager to review weekly sales activities, progress on goals, and status of prospective customers</li><li>
Develops clear and effective written proposals/quotations for current and prospective customers.</li><li>
Expedites the resolution of customer problems and complaints.</li><li>
Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.</li><li>
Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.</li><li>
Participates in trade shows and conventions.</li><li>
Performs any other related tasks as assigned or needed.</li></ul>
Qualifications and Experience<ul><li> 
Excellent communication skills.</li><li>
Valid Bahrain Driving License + owns a car.</li><li>
Available to join with a 1-month notice period or less.</li><li>
Proficiency in English, Hindi, and Malayalam (Arabic is a plus).</li><li>
 Knowledge in MS Office.</li></ul>
Core Competencies<ul><li> 
Effectively communicate by listening actively, share relevant information with others and interact with others to establish fair and effective relationships.</li><li>
Identify customer's requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction</li><li>
Ability to develop cooperation and teamwork while working toward solutions that generally benefit all parties</li><li>
Capacity of recognizing owns feelings and those of others for motivating ourselves and managing emotions well in ourselves and in our relationships.</li></ul></div>

Direct Sales

Join Zain and explore 9 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.