Key Responsibilities :
1. Ensure that the operation department is in sync with the company mission and vision
2. Supervise the manpower and supervisors within the assigned locations and get the best performance and best results.
3. Handle and respond to the existing customers requirements and deliver the service as per the company standard
4. Provide the customers with the required data and information to improve the operation
5. Manage and supervise the operation (timing, scheduling, requirements, tools, revenue, operations')
6. Maintain the quality of service agreed by the company
7. Provide the support and the knowledge to the supervisors to achieve the highest service level
8. Coordinate with the management to prepare the manpower requirements for the current locations
9. Ensure applying the employee's working rules and policies and ensure applying the work procedures.
10. Monitors and evaluates operations, programs, processes and/or practices for quality and effectiveness.
11. Monitor the performance of the valet team and take the required actions in case of low productivity or bad performance
12. Apply the required techniques to standardize the service and work on avoiding any variances of the service level among the staff or locations
13. Monitor the transportation arrival and departure and report any delay
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Background & Experience:
1. Diploma or master's degree
2. Highly skilled in Microsoft office
3. 8 years' work experience in operations fields
4. Fluent in English (Write, Read, Speak)
5.Age: 28-35 Years Old
6. Ability to read timetables and follow directions on maps and schedules
7. Ability to work under pressure
8. Good level of communication and interpersonal skills
9. Valid home country driving license or Qatar driving license is advantage
10. No constraints to work outdoors in the summer heat.
11. Good appearance
12. Good Personal Grooming and Hygiene
13. Immediate Joiners preferred
Job Type: Full-time
Application Question(s):
- Can you join immediately?
Experience:
- Operational: 8 years (Preferred)
License/Certification:
- Qatar Driving License (Preferred)