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Location:
Karachi, Pakistan
Department: Accounting / Auditing
Job Description
About Contour
Contour Software
has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
The Division:
Jonas Club
, a division of Jonas Software, an operating group of Constellation Software Inc , has helped over 2,300 clubs around the world Client the right mix of software solutions to optimize the management of their unique businesses. We have achieved this by providing, and customizing, a fully integrated suite of applications designed to manage business areas such as Accounting & Membership, Food & Beverage, Retail Sales, Spas, Gyms, Fitness Centers & Classes, Payroll, Employee Management & HR, Hotels, Marinas & more.
The Position:
The position offered is to prepare AR billing for several companies within Jonas; each business unit is treated individually yet with the same attention and priority. The role requires an individual that has functional/technical skills as well as excellent command of time management. We are looking for someone who possesses integrity and trust with the intellectual horsepower to be adaptable to multiple software systems, is an enthusiastic energetic quick learner with a positive approach to constant change whilst having the capability to have composure under stressful times, tight deadlines and when unexpected demands are requested.
Key Responsibilities:
Reporting to the Accounts Receivable Manager, the core responsibilities of the position are as follows:
  • Coordinate and prepare customer invoices and reconcile monthly invoice activity to ensure completeness and accuracy.
  • Post invoice batches within the sales module and ensure that the invoices are being deferred correctly in Great Plains.
  • Process customer credits and apply against invoices in Great Plains.
  • Track changes to invoices and provide statistics to analysts if needed.
  • Ensure completeness of billing by running reports and comparing results.
  • Independently evaluates and resolves issues as needed. When appropriate, escalates issues to the Billing Manager.
  • Respond to customers email inquiries in a timely manner.
  • Assisting with Ad Hoc requests such as information for audits.
  • Other duties as required.
Education and Technical Skills:
  • Bachelor's degree in Accounting or Finance.
  • Two years of customer service experience and/or 2-3 years of experience in the financial service industry/Call center/BPO with a basic knowledge of collections.
  • Proficient with Microsoft Office – Intermediate in Excel
  • Microsoft Great Plains knowledge a plus
  • Maintain a high level of professionalism while working with clients (external and internal)
  • Excellent organizational and communication skills
  • Strong overall computer skills
  • Highly proficient at multitasking
  • Willing to work in a very fast paced, high volume environment
  • Must be comfortable taking initiative and be able to work with minimal supervision
  • Proven ability to work as part of a team
  • Be able to work within strict timelines.
  • Must be detail-oriented
  • Flexibility to work overtime at critical periods.
Exciting Benefits we offer:
  • Market-leading Salary
  • Medical Coverage – Self & Dependents
  • Parents Medical Coverage
  • Provident Fund
  • Employee Performance-based bonuses
  • Home Internet Subsidy
  • Conveyance Allowance
  • Profit Sharing Plan [Tenured Employees Only]
  • Life Benefit
  • Child Care Facility
  • Company Provided Lunch/Dinner
  • Professional Development Budget
  • Recreational area for in-house games
  • Sporadic On-shore training opportunities
  • Friendly work environment
  • Leave Encashment
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
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Contour Software
Billing Clerk