Urwah Admin

Contour Software

<div><p><b>About Contour</b></p><p></p><p>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><p></p><div><p><b>
The Mission</b></p><p>
We are looking for a <b>Systems Investigator/ Systems Administrator</b> to serve as the last line of defense for our diverse application ecosystem. Our environment is a true &quot;tech mosaic&quot;&mdash;ranging from modern deployments to critical legacy systems. You will be a primary owner of these application environments, ensuring they stay performant and stable even after the original developers have moved on.</p><p>
This is not a &quot;button-pusher&quot; role. You will be expected to dive deep into the OS, the middleware, and the application logs to find root causes in an environment where documentation is often a &quot;work in progress.&quot;</p><p>
You will work in tandem with our Senior Systems Engineer and in close partnership with the respective Development teams for each application.</p><p><b><br>
Key Responsibilities</b></p><ul><li><p><b>
Cross-Platform Troubleshooting:</b> Provide deep-tier support for applications running on both <b>Windows Server</b> (2016&ndash;2022) and <b>Linux</b> (RHEL/Ubuntu/CentOS).</p></li><li><p><b>
Middleware Mastery:</b> Maintain and tune the &quot;connective tissue&quot; of our apps, including <b>IIS, Apache, and Tomcat</b>.</p></li><li><p><b>
Application Forensics:</b> Diagnose failures within <b>Java (JRE/JDK)</b> and <b>ASP.NET</b> environments. You&rsquo;ll be the person who knows how to read a stack trace or use a thread dump to figure out why an app is hanging.</p></li><li><p><b>
The &quot;Archeology&quot; Factor:</b> Reverse-engineer the dependencies of legacy applications. You will find the hard-coded paths, the expired certificates, and the specific library versions that keep the business running.</p></li><li><p><b>
OS and App Upgrades:</b> Understand the application and OS dependencies so that upgrades can be performed (in-place or migration) while keeping applications responsive.</p></li><li><p><b>
Service Recovery &amp; Automation:</b> Use <b>PowerShell</b> and <b>Bash</b> to automate health checks and create &quot;self-healing&quot; scripts for brittle services.</p></li><li><p><b>
Day-to-day support:</b> Provide support for co-workers with day-to-day tasks, including Active Directory, disk space and storage usage, network connectivity and troubleshooting, Windows and Linux vulnerability management, application installs, server builds and decommissioning.</p></li></ul><div></div><p><b>
The Candidate Profile (2&ndash;3 Years Experience)</b></p><ul><li><p><b>
Platform Agnostic:</b> You are comfortable at both a Windows Command Prompt and a Linux Terminal. You know how to check a system service as easily as a Windows Service.</p></li><li><p><b>
The &quot;Detective&quot; Instinct:</b> You don't just &quot;try a reboot.&quot; You check the logs, verify permissions, and isolate the variable.</p></li><li><p><b>
Middleware Knowledge:</b> You understand how a web server (Apache/IIS) hands off a request to an application server (Tomcat/ASP.NET).</p></li><li><p><b>
Technical Communication:</b> You can explain a complex technical failure clearly and provide a &quot;Post-Mortem&quot; that helps the team avoid the same issue twice. You are comfortable writing documentation and sharing information through knowledge base articles.</p></li></ul><p><b><br>
Technical Requirements:</b></p><p><b><br>
Operating Systems</b></p><p>
Windows Server (AD, GPO, Permissions) <b>AND</b> Linux (SSH, Grep, Permissions, Cron)</p><p><b>
Web/Middleware</b></p><p>
IIS (App Pools, Bindings) <b>AND</b> Apache/Tomcat (Config files, Connectors)</p><p><b>
App Frameworks</b></p><p>
Basic familiarity with troubleshooting Java (JVM heap) or ASP.NET errors</p><p><b>
Tools</b></p><p>
Proficiency with Event Viewer, Sysinternals (ProcMon), and Linux tail/journalctl</p><p><b>
Database</b></p><p>
Basic SQL skills to verify that an app is successfully &quot;talking&quot; to its database</p></div><p></p><p><b>
Exciting Benefits we offer:</b></p><ul><li><p>
Market-leading Salary</p></li><li><p>
Medical Coverage &ndash; Self &amp; Dependents</p></li><li><p>
Parents Medical Coverage</p></li><li><p>
Provident Fund</p></li><li><p>
Employee Performance-based bonuses</p></li><li><p>
Home Internet Subsidy</p></li><li><p>
Conveyance Allowance</p></li><li><p>
Profit Sharing Plan [Tenured Employees Only]</p></li><li><p>
Life Benefit</p></li><li><p>
Child Care Facility</p></li><li><p>
Company Provided Lunch/Dinner</p></li><li><p>
Professional Development Budget</p></li><li><p>
Recreational area for in-house games</p></li><li><p>
Sporadic On-shore training opportunities</p></li><li><p>
Friendly work environment</p></li><li><p>
Leave Encashment</p></li></ul><p></p><p><b><i>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p></p><p><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div><p></p>

System Operation Engineer

<div><p><b>About Contour</b></p><p></p><p>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><p></p><div><div><p><b>
The Division</b></p></div><div><div>
Shoplogix is a fast-growing, autonomous organization delivering smart, cloud-based software solutions that improve operational performance for manufacturers worldwide. Our platform utilizes IIoT, AI, and Industry 4.0 technologies to drive plant-floor efficiency. We value curiosity, drive, transparency, and engagement as we build a world-class Smart Manufacturing vertical. Shoplogix is part of Contour Software, a subsidiary of Constellation Software Inc. (CSI), one of the largest enterprise software companies in the world with employees and customers in 100+ countries.<br>
<br>
<b>The Position</b><br>
We are looking for a Software Support Consultant (L2) for our Lahore Office. This is a hybrid role (2-3 days in-office) for a career-oriented professional who thrives on accountability, possesses excellent communication skills, and remains highly organized in a fast-paced environment.<br>
This position is responsible for providing high-level technical support, training, and troubleshooting, ensuring a professional and positive user experience for our global manufacturing clients.<br>
<br>
<b>Key Duties &amp; Responsibilities</b><br>
<ul><li><b>Active Support Operations:</b> Troubleshoot complex software and hardware issues via phone, email, and Zoom, ensuring high-speed engagement and customer satisfaction.</li><li><b>Queue Ownership:</b> Proactively manage and monitor service requests in JIRA, ensuring all tickets are resolved within established SLAs.</li><li><b>AI Productivity Transformation:</b> Actively contribute to our bottom-up AI-driven</li></ul>
productivity transformation. This includes generating ideas, validating use cases, and providing iterative feedback and testing on new AI tools to enhance team efficiency.<br>
<ul><li><b>Proactive Collaboration:</b> Communicate with the global team via MS Teams and Zoom to discuss complex problems and implement the best technical solutions.</li><li><b>Technical Research:</b> Perform root-cause analysis on suspected bugs and conduct rigorous pre-release testing to confirm code resolutions.</li><li><b>Data Integrity:</b> Analyze business system databases to identify and correct data damage or inconsistency, ensuring customer data integrity.</li><li><b>Knowledge Leadership:</b> Author and maintain Knowledge Base articles based on common technical resolutions and customer feedback.</li></ul><br>
<b>
How We Work</b><br>
Shoplogix supports mission-critical manufacturing operations globally. That means our team operates with a high standard of responsiveness and communication, whether in-office or remote.<br>
<br>
<b>As a member of this team, you can expect to:</b><br>
<ul><li>Maintain active availability on MS Teams and Zoom during your shift (1 PM - 10 PM PKT), consistent with the rest of the team.</li><li>Respond promptly to customer and colleague inquiries and provide status updates on open items without needing to be chased.</li><li>Participate in team syncs with camera on and engage actively in collaborative</li></ul>
problem-solving.<br>
<ul><li>Receive regular performance feedback and be expected to act on it quickly.</li></ul>
This is a team that holds itself to a high bar. If that resonates with you, you will fit in well here.<br>
<br>
<b>Required Qualifications &amp; Skills</b><br>
<ul><li>Experience: Minimum of 4-5+ years of experience in technical application support.</li><li>Education: Bachelor's degree (BSCS, IT, or Software Engineering) or equivalent high-level technical support experience.</li><li>Communication: Outstanding command of English (verbal and written); professional presence and clarity are essential.</li><li>Technical Aptitude: Proficiency in software and operating system troubleshooting methodologies and a keen interest in AI productivity tools.</li><li>Soft Skills: Superior customer service skills with the ability to multi-task and meet strict deadlines under pressure.</li><li>Industry Assets: Previous experience supporting manufacturing software, MES, IIoT platforms, or plant-floor applications is considered a significant asset.</li></ul><br>
<b>
Work Timings &amp; Logistics</b><br>
<ul><li>Work Shift: 9:00 AM to 6:00 PM CET (1:00 PM to 10:00 PM Pakistan Time).</li><li>Hybrid Model: Physical presence in the Lahore office is required 2-3 days per week.</li><li>Flexibility: Willing to work weekends if required by business needs</li></ul></div></div></div><p><b>
Exciting Benefits we offer:</b></p><ul><li><p>
Market-leading Salary</p></li><li><p>
Medical Coverage &ndash; Self &amp; Dependents</p></li><li><p>
Parents Medical Coverage</p></li><li><p>
Provident Fund</p></li><li><p>
Employee Performance-based bonuses</p></li><li><p>
Home Internet Subsidy</p></li><li><p>
Conveyance Allowance</p></li><li><p>
Profit Sharing Plan [Tenured Employees Only]</p></li><li><p>
Life Benefit</p></li><li><p>
Child Care Facility</p></li><li><p>
Company Provided Lunch/Dinner</p></li><li><p>
Professional Development Budget</p></li><li><p>
Recreational area for in-house games</p></li><li><p>
Sporadic On-shore training opportunities</p></li><li><p>
Friendly work environment</p></li><li><p>
Leave Encashment</p></li></ul><p></p><p><b><i>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p></p><p><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div><p></p>

Software Support Consultant (L2)

<div><p><b>About Contour</b></p><p></p><p>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><p></p><div><div><p><b>
The Division:</b><br>
inHANCE Utilities Solutions offers specialized software designed to tackle the unique needs of small-to-mid sized utility companies. With over 45 years of experience and more than 550 utility clients, we have a deep understanding of the complexities of utility operations and the distinct requirements of each community. Our affordable, reliable tools help manage customer information, billing procedures, and operational processes, enabling utilities to enhance efficiencies and streamline workflows, while remaining cost-effective and user-friendly. As your committed partner and trusted solution provider, inHANCE is dedicated to optimizing utility operations, elevating service delivery standards, and ensuring exceptional customer satisfaction.</p></div><div><p><br>
<br>
<b>Division Profile:</b><b> </b>https://www.inhanceutilities.com/</p></div><p></p><div><p><b>
The Position</b></p></div><div><p>
The division is looking for <b>Senior</b><b> </b><b>Frontend</b><b> </b><b>D</b><b>eveloper</b><b> </b><b>/ Architect</b> to lead the evolution of user experience across our enterprise SaaS platform in the utilities industry. This role is ideal for an experienced frontend engineer who enjoys ownership, architecture, and building modern user interfaces that impact real-world customers at scale.</p></div><div><p>
You will be the primary frontend specialist working alongside a small, high-impact team delivering innovation initiatives including a next-generation utility payment portal and a modernization of our core customer information system (CIS).</p></div><div><p>
The chosen individuals will work out of the Contour Software <b>Karachi /</b> <b>Lahore / Islamabad</b> resource center office, as an extension of the division-based R&amp;D department.</p></div><p></p><div><p><b>
Required Qualifications &amp; Skills:</b></p></div><div><ul><li><p>
7+ years frontend development experience</p></li></ul></div><div><ul><li><p>
Strong expertise in React or Angular.</p></li></ul></div><div><ul><li><p>
Experience building enterprise SaaS applications.</p></li></ul></div><div><ul><li><p>
Proven ability to design scalable frontend architecture.</p></li></ul></div><div><ul><li><p>
Experience designing or contributing to a design system.</p></li></ul></div><div><ul><li><p>
Strong CSS and responsive design skills.</p></li></ul></div><div><ul><li><p>
Experience working independently or as the primary frontend engineer</p></li></ul></div><div><ul><li><p>
Experience collaborating with UX/design teams.</p></li></ul></div><div><ul><li><p>
Ability to work independently and drive initiatives.</p></li></ul></div><div><ul><li><p>
Experience integrating with backend APIs.</p></li></ul></div><div><ul><li><p>
Strong problem-solving skills.</p></li></ul></div><div><ul><li><p>
Strong writing and speaking communication skills.</p></li></ul></div><div><ul><li><p>
Strong critical behavior traits including Ownership, Product Thinking, Self-Direction, Maturity, pragmatism, Design Collaboration, Documentation Discipline, Systems Thinking and Calm Problem Solver.</p></li></ul></div></div><p></p><div><div><p><b><br>
Preferred (High Value)</b></p></div><div><ul><li><p>
Accessibility compliance experience (WCAG / ADA)</p></li></ul></div><div><ul><li><p>
Experience modernizing legacy applications.</p></li></ul></div><div><ul><li><p>
Experience with payment or customer portals.</p></li></ul></div><div><ul><li><p>
Experience working in enterprise environments with stakeholders.</p></li></ul></div><p></p><div><p><b><br>
Nice to Have</b></p></div><div><ul><li><p>
Blazor experience</p></li></ul></div><div><ul><li><p>
.NET ecosystem familiarity</p></li></ul></div><div><ul><li><p>
Utilities, billing, or payments domain experience</p></li></ul></div><div><ul><li><p>
Accessibility compliance experience</p></li></ul></div><div><ul><li><p>
Experience modernizing legacy applications</p></li></ul></div><p></p><div><p><b><br>
Essential Duties and Responsibilities</b></p></div><div><ul><li><p>
Own frontend architecture and technical direction</p></li></ul></div><div><ul><li><p>
Design and implement modern, scalable UI solutions</p></li></ul></div><div><ul><li><p>
Lead the creation of our design system and component library</p></li></ul></div><div><ul><li><p>
Collaborate closely with product, backend engineers, and stakeholders</p></li></ul></div><div><ul><li><p>
Build complex workflows, dashboards, and customer-facing experiences</p></li></ul></div></div><div><div><ul><li><p>
Drive UX improvements and UI modernization initiatives</p></li></ul></div><div><ul><li><p>
Establish frontend best practices, testing strategies, and standards</p></li></ul></div><div><ul><li><p>
Optimize performance, accessibility, and maintainability.</p></li></ul></div><div><ul><li><p>
High ownership and autonomy</p></li></ul></div><div><ul><li><p>
Direct influence on product UX direction</p></li></ul></div><div><ul><li><p>
Modernization and innovation initiatives</p></li></ul></div><div><ul><li><p>
Enterprise stability with startup-like impact</p></li></ul></div><div><ul><li><p>
Build the frontend foundation for future growth.</p></li></ul></div></div><p><b>
Exciting Benefits we offer:</b></p><ul><li><p>
Market-leading Salary</p></li><li><p>
Medical Coverage &ndash; Self &amp; Dependents</p></li><li><p>
Parents Medical Coverage</p></li><li><p>
Provident Fund</p></li><li><p>
Employee Performance-based bonuses</p></li><li><p>
Home Internet Subsidy</p></li><li><p>
Conveyance Allowance</p></li><li><p>
Profit Sharing Plan [Tenured Employees Only]</p></li><li><p>
Life Benefit</p></li><li><p>
Child Care Facility</p></li><li><p>
Company Provided Lunch/Dinner</p></li><li><p>
Professional Development Budget</p></li><li><p>
Recreational area for in-house games</p></li><li><p>
Sporadic On-shore training opportunities</p></li><li><p>
Friendly work environment</p></li><li><p>
Leave Encashment</p></li></ul><p></p><p><b><i>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p></p><p><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div><p></p>

Senior Frontend Developer

<div><p><b>About Contour</b></p><p></p><p>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><p></p><div><div><p><b>
The Division</b><br>
Atex is a leading software company selling solutions for media-rich industries with offices worldwide. We develop smart digital solutions that make a measurable difference and enable our customers to streamline operations and optimize their digital strategy.<br>
Atex has been operating in the publishing industry since 1973, by leading every major innovation over the last 52 years.<br>
<br>
Atex has 15 legal entities in UK, Australia, Sweden, Italy, Germany, Finland, France, Singapore, Canada, and US. The Finance department is split across the world with resources in different countries. The candidate will be working with the Karachi team as an extension of the Finance Team.<br>
<br>
<b>The Position:</b><br>
We are seeking a qualified <b>Senior Accountant</b> for one of our newly acquired business units in Italy. The successful candidate will be able to accurately maintain financial records and reports, preparation and generation of monthly financial analysis reports, have a strong understanding of the intricacies of assets, liabilities, profit and loss, and other financial transactions within an organization. The Senior Accountant will have excellent communication, business, and analytical skills.<br>
<br>
<b>Responsibilities</b></p></div><div><ul><li><p>
Recognition of revenue as per IFRS 15 and CSI policies along with updating detailed revenue report monthly.</p></li></ul></div><div><ul><li><p>
Review all costs and invoices to ensure prepaid costs and accruals are posted correctly at each month.</p></li></ul></div><div><ul><li><p>
Recognition of new leases and maintain lease schedules as per IFRS 16.</p></li></ul></div><div><ul><li><p>
Maintain monthly BS Reconciliations with supports.</p></li></ul></div><div><ul><li><p>
Monthly upload local statutory accounts TB to</p></li></ul></div><div><ul><li><p>
Maintain monthly reconciliation of local statutory accounts(Italian GAAP) to management accounts(IFRS).</p></li></ul></div><div><ul><li><p>
Maintain and update bank transactions on a weekly basis along with a detailed review for any cash surplus or deficit.</p></li></ul></div><div><ul><li><p>
Fixed Assets Management (fixed asset additions, disposals and reconciliation)</p></li></ul></div><div><ul><li><p>
Prepare AR aging reports, assist in preparation of the allowance of doubtful account provision and supporting material.</p></li></ul></div><div><ul><li><p>
Assist in the preparation of internal monthly financial statements related to monthly, quarterly and annual reporting within deadlines and with high attention to accuracy.</p></li></ul></div><div><ul><li><p>
Reconcile the AP and AR Subledgers to the General Ledger.</p></li></ul></div><div><ul><li><p>
Prepare workings for intercompany cross charges and maintain monthly Intercompany reconciliations along with posting FX revaluation journals.</p></li></ul></div><div><ul><li><p>
Provide support to finance team during internal and external audits.</p></li></ul></div><p></p><div><p><b><br>
Professional Acumen</b></p></div><div><ul><li><p>
Be proactive and eager to contribute and learn, ask lots of questions, and provide solutions. Maintaining a continuous improvement mindset and proactively identify, review, and implement process improvements.</p></li></ul></div><div><ul><li><p>
When not receiving information or support required, proactively, and aggressively identify and escalate this. Don't accept roadblocks.</p></li></ul></div></div><p></p><div><div><p><b><br>
Technical and Educational Qualifications</b></p></div><div><ul><li><p>
Professionally qualified accountant with minimum 3 years of professional experience is required.</p></li></ul></div><div><ul><li><p>
A strong understanding of accounting guidelines, particularly IFRS-15 and IFRS-16 is strongly preferred, and acquisition accounting is a plus.</p></li></ul></div><div><ul><li><p>
Ability to manage and prioritize competing deliverables in a fast-paced environment.</p></li></ul></div><div><ul><li><p>
Strong communication skills.</p></li></ul></div><div><ul><li><p>
Proficient knowledge of Microsoft Office suite including advanced use of Excel workbooks.</p></li></ul></div></div><p></p><p><b>
Exciting Benefits we offer:</b></p><ul><li><p>
Market-leading Salary</p></li><li><p>
Medical Coverage &ndash; Self &amp; Dependents</p></li><li><p>
Parents Medical Coverage</p></li><li><p>
Provident Fund</p></li><li><p>
Employee Performance-based bonuses</p></li><li><p>
Home Internet Subsidy</p></li><li><p>
Conveyance Allowance</p></li><li><p>
Profit Sharing Plan [Tenured Employees Only]</p></li><li><p>
Life Benefit</p></li><li><p>
Child Care Facility</p></li><li><p>
Company Provided Lunch/Dinner</p></li><li><p>
Professional Development Budget</p></li><li><p>
Recreational area for in-house games</p></li><li><p>
Sporadic On-shore training opportunities</p></li><li><p>
Friendly work environment</p></li><li><p>
Leave Encashment</p></li></ul><p></p><p><b><i>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p></p><p><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div><p></p>

Senior Accountant

<div><p><b>About Contour</b></p><p></p><p>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><p></p><div><div><p><b>
The Division:</b></p></div><div><p>
Jonas Club Software helps clubs thrive by focusing on the creation of exceptional experiences. These experiences are delivered through industry leading services, integrated applications, innovative technology, and long-term partnerships with the clubs.</p></div><div><p><b>
The Position</b><br>
We are looking to hire a <b>SQA</b><b> </b><b>Automation</b><b> </b><b>Analyst</b> having hands-on experience and expertise both in manual and automation testing, to help ensure high quality and timely delivery of releases.</p></div><p></p><div><p><br>
The successful hire will be located and work out of the Contour Software <b>Karachi</b> office, working as part of the resource-center team, as an extension of the division-based R&amp;D department.</p></div><p></p><div><p><b><br>
Required Qualifications &amp; Skills</b></p></div><div><ul><li><p>
University degree in Computer Science, Information Technology, and/or related discipline.</p></li></ul></div><div><ul><li><p>
2-4 years of experience in manual and automated software testing.</p></li></ul></div><div><ul><li><p>
Hands-on in using <b>Playwright</b> for browser automation and familiarity with other testing frameworks.</p></li></ul></div><div><ul><li><p>
Hands-on experience in developing automation test scripts, executing automation tests &amp; analyzing test results.</p></li></ul></div><div><ul><li><p>
Proficiency in robust programming languages such as <b>C#,</b><b> </b><b>Typescript</b>, and/or <b>JavaScript</b>.</p></li></ul></div><div><ul><li><p>
Understanding of automation testing of WinForms applications using tool like Windows Application Driver and Microsoft UI Automation Framework.</p></li></ul></div><div><ul><li><p>
Experience and proficiency in manual testing, approaches/techniques, and test planning.</p></li></ul></div><div><ul><li><p>
Good understanding of software testing principles, methodologies, and best practices.</p></li></ul></div><div><ul><li><p>
Working experience with version control systems like Git.</p></li></ul></div><div><ul><li><p>
Working knowledge of Continuous Integration (CI) and Continuous Deployment (CD) processes.</p></li></ul></div><div><ul><li><p>
Understand how to select HTML elements using distinct types of selectors, such as CSS selectors, XPath, and more.</p></li></ul></div><div><ul><li><p>
Attentive to details, has a responsible attitude to the tasks assigned, fast learner.</p></li></ul></div></div><div><div><ul><li><p>
Excellent organizational skills &ndash; have the ability for timely decision-making, problem-solving, and execution of a number of complex tasks in a deadline-oriented environment.</p></li></ul></div><div><ul><li><p>
Strong interpersonal, written, and verbal communication skills (English).</p></li></ul></div><div><ul><li><p>
Demonstrate a willingness for technical learning: researching new QA techniques; self-development of technical knowledge and skills to do with the job.</p></li></ul></div><div><ul><li><p>
Maintains composure and a positive attitude, can handle stress, and doesn&rsquo;t show frustration when resisted or blocked.</p></li></ul></div><div><p><b>
Key Competencies:</b></p></div><div><ul><li><p>
Attention to detail</p></li></ul></div><div><ul><li><p>
Problem analysis and problem-solving</p></li></ul></div><div><ul><li><p>
Planning and organizing</p></li></ul></div><div><ul><li><p>
Judgment</p></li></ul></div><div><ul><li><p>
Decision-making</p></li></ul></div><div><ul><li><p>
Teamwork</p></li></ul></div><div><ul><li><p>
Communication</p></li></ul></div><div><ul><li><p>
Ability to think and work independently</p></li></ul></div><div><ul><li><p>
Energetic and a &quot;can-do&rdquo; attitude</p></li></ul></div></div><p></p><p><b><br>
Exciting Benefits we offer:</b></p><ul><li><p>
Market-leading Salary</p></li><li><p>
Medical Coverage &ndash; Self &amp; Dependents</p></li><li><p>
Parents Medical Coverage</p></li><li><p>
Provident Fund</p></li><li><p>
Employee Performance-based bonuses</p></li><li><p>
Home Internet Subsidy</p></li><li><p>
Conveyance Allowance</p></li><li><p>
Profit Sharing Plan [Tenured Employees Only]</p></li><li><p>
Life Benefit</p></li><li><p>
Child Care Facility</p></li><li><p>
Company Provided Lunch/Dinner</p></li><li><p>
Professional Development Budget</p></li><li><p>
Recreational area for in-house games</p></li><li><p>
Sporadic On-shore training opportunities</p></li><li><p>
Friendly work environment</p></li><li><p>
Leave Encashment</p></li></ul><p></p><p><b><i>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p></p><p><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div><p></p>

SQA Automation Analyst

<div><p><b>About Contour</b></p><p></p><p>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><p></p><p><b>
About Contour</b><br>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.<br>
<br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.<br>
<br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!<br>
<br>
<b>Division:</b><br>
Tangerine Global is a Media Solutions and Network Services Provider to both the commercial and residential markets. Tangerine Global is committed to creating extraordinary products, while providing exceptional service and reliability to our customers. We strive to facilitate an open work environment for our employees, while endeavoring to operate with integrity in all aspects of our business.</p><p></p><p><b>
Division Link:</b> https://www.tangerineglobal.com/</p><p></p><p><b>
The Position:</b></p><p>
The Tier 1 Operations &amp; Support Engineer is crucial for maintaining the optimal performance and reliability of Tangerine Global's systems, including IPTV solutions and network services platforms. This role involves providing first-level support, troubleshooting, and updates across a variety of system types and ensuring high-quality customer service and support. Successful candidate would work from the Contour Lahore office as a part of the Global Extension of the Support Team.</p><p></p><p><b>
Key Duties and Responsibilities:</b></p><ul><li><p>
Provide 1st/2nd Level support to the business and its customers</p></li><li><p>
Providing troubleshooting assistance for IPTV products to customers via phone, email, and chat</p></li><li><p>
Monitoring IPTV services and servers to maintain overall system health, investigating errors and determining proper escalation process to internal and external teams</p></li><li><p>
Performing overall system audits to ensure all functionality performs as intended for customers preemptively, providing documented confirmation of audit tasks completed at end of shift</p></li><li><p>
Quality assurance on system functions for new updates implemented internally across the platforms supported, Mediaroom, MediaFirst, Dish Smartbox, Evolve, OnStream, and CITRUSLink as well as being able to effectively troubleshoot these systems.</p></li><li><p>
Coordinating internal and external teams on technical bridges during outages</p></li><li><p>
Monitoring server health and errors through our monitoring systems and alerts as well as the ability to troubleshoot those errors effectively and relaying proper information to internal teams to address accordingly as needed</p></li><li><p>
Diagnosing potential server issues that include, but are not limited to, excess NIC utilization, IIS errors, HTTP error codes as well as IPTV service-related troubleshooting on a server by server basis</p></li><li><p>
Thorough information probing, acquisition, and documentation on all tickets with customers to properly isolate sources of issues and relay information to proper internal teams</p></li></ul><p></p><p><b>
Skills and Requirements:</b></p><ul><li><p>
Associate's degree in Computer Science, Information Technology, or a related field required; Bachelor&rsquo;s degree preferred.</p></li><li><p>
Experience in technical support, particularly with IPTV solutions or related technologies, is highly desirable.</p></li><li><p>
Strong foundational knowledge of networking principles, IPTV technologies, and other technical systems.</p></li><li><p>
Excellent troubleshooting and problem-solving skills.</p></li><li><p>
Ability to work effectively in a team environment and communicate with customers and colleagues at all levels.</p></li><li><p>
Strong organizational skills and the ability to manage multiple tasks simultaneously.</p></li><li><p>
Commitment to providing exceptional customer service.</p></li><li><p>
Combines Problem Solving and Technical Learning to efficiently resolve issues and quickly adapt to new technologies, enhancing operational effectiveness.</p></li><li><p>
Excels in Time Management, prioritizing tasks effectively while maintaining a strong Customer Focus to meet and exceed client expectations.</p></li><li><p>
Action Oriented, takes initiative in challenging situations, driving projects forward with energy and ensuring timely completion.</p></li><li><p>
Prior experience working in a growing, fast-paced organization with a dynamic environment</p></li><li><p>
Industry certifications in networking, systems support, or related areas are a plus.</p></li></ul><p></p><p><b>
WorkShift/Hours:</b></p><ul><li><p>
7:00 PM &ndash; 7:00 AM Pacific Standard Time (7:00 AM &ndash; 7:00 PM Pakistan Standard Time)</p></li><li><p>
Ability to work rotating 24/7 shifts, including evenings, weekends, and holidays, as business needs require.</p></li><li><p>
12-hour shifts 3 to 4 times a week.
</p></li><li><p>Overtime will be paid for additional hours exceeding 45 in a week.</p></li></ul><p><b><br>
Example of Workshift:</b></p><ul><li><p>
Workshift <b>Sunday/Monday</b></p><ul><li><p>
(7 PM -7 AM Pacific Time)</p></li><li><p>
(7 AM to 7 PM Pakistan Time)</p></li><li><p>
Off Tuesday/Wednesday</p></li></ul></li><li><p>
Workshift Thursday/Friday</p><ul><li><p>
(7 PM -7 AM Pacific Time)</p></li><li><p>
(7 AM to 7 PM Pakistan Time)</p></li><li><p>
Off Sunday/Monday</p></li></ul></li></ul><p></p><p><b><br>
Exciting Benefits we offer:</b></p><ul><li><p>
Market-leading Salary</p></li><li><p>
Medical Coverage &ndash; Self &amp; Dependents</p></li><li><p>
Parents Medical Coverage</p></li><li><p>
Provident Fund</p></li><li><p>
Employee Performance-based bonuses</p></li><li><p>
Home Internet Subsidy</p></li><li><p>
Conveyance Allowance</p></li><li><p>
Profit Sharing Plan [Tenured Employees Only]</p></li><li><p>
Life Benefit</p></li><li><p>
Child Care Facility</p></li><li><p>
Company Provided Lunch/Dinner</p></li><li><p>
Professional Development Budget</p></li><li><p>
Recreational area for in-house games</p></li><li><p>
Sporadic On-shore training opportunities</p></li><li><p>
Friendly work environment</p></li><li><p>
Leave Encashment</p></li></ul><p></p><p><b><i>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p></p><p><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div><p></p>

Operations & Support Engineer

<div><p><b>About Contour</b></p><p></p><p>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><p><b>
The Position:</b><br>
Contour Software is looking to hire<b> Interns</b> to be members of its various departments. The selected interns would participate in Contour Launchpad Summer Internship Program, working with multiple disciplines, including but not limited to, Software Development, Software Quality Assurance, Professional Services, Client Care, General Administration, Sales and Marketing, Learning &amp; Development, Finance, IT/GRC, Human Resources.<br>
<br>
This internship will offer students the opportunity to explore two departments of their choice within Contour, allowing them to gain cross-functional exposure and a well-rounded understanding of our culture and practices.<br>
<br>
<b>Summer Internship Details:</b><br>
Date of Commencement: 15th June, 2026<br>
Duration: 7 weeks<br>
Shift: Morning shift<br>
Hours per day: 9 hours<br>
Workings Days: Monday &ndash; Friday<br>
Application Deadline: 17th April, 2026<br>
<br>
<b>Location:</b><br>
Karachi</p><p><b><br>
Required Skills &amp; Experience:</b></p><p></p><ul><li>
1st or 2nd year university students, currently enrolled in a university degree in Computer Science, Information Technology, Business Administration, and/or related discipline.</li><li>
Strong verbal and written communication skills in English.</li><li>
Familiar with the basic concepts of the domain (Software Development, Software Quality Assurance, Sales and Marketing, Professional Services, Client Care Finance, General Administration, Learning &amp; Development)</li><li>
Have basic programming/scripting knowledge and skills. Knowledge of different application types/architecture (in case of Software Development, Professional Services &amp; IT and Software Quality Assurance).</li><li>
Ability to evaluate a system, understand complexities, and identify weaknesses/bottlenecks.</li><li>
Must have good analytical and problem-solving skills.</li></ul><p></p><p><b>
Key Competencies:</b></p><ul><li>
Attention to detail</li><li>
Energetic and a &quot;can-do&rdquo; attitude</li><li>
Data collection, management, and analysis</li><li>
Problem analysis and problem-solving</li><li>
Teamwork</li></ul><p><b><br>
Please note that, due to the high volume of applications, only candidates shortlisted for the next stage will be contacted.</b></p><p><b><i>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p><i><br>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div>

Intern

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