Urwah Admin

Contour Software

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  The Division
  <br/>
  <br/>
 </strong>
 At CSIPay, a Jonas company, we are dedicated to empowering Constellation&rsquo;s six operating groups in the USA and Canada with seamless payment processing solutions. Our goal is to give you greater control over your revenue, enhance your market potential, and improve customer satisfaction, fostering success for all within the Constellation family.
 <br/>
 <br/>
 <strong>
  The Position
  <br/>
  <br/>
 </strong>
 We are seeking a forward-thinking
 <strong>
  UI/UX Designer
 </strong>
 who integrates AI-driven design tools into the creative process to deliver intuitive, modern, and scalable digital experiences. This role requires a mix of strong design fundamentals, user-centered thinking, and the ability to leverage AI technologies (such as Figma AI, Lovable, Uizard, Galileo, MidJourney, ChatGPT, and other emerging platforms) to ideate, prototype, and optimize faster and more effectively. The ideal candidate is curious, adaptable, and thrives at the intersection of design and emerging technology. The selected candidate will work out of the Contour Software Karachi/Lahore/Islamabad office, as an extension of the division-based R&amp;D department.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the design of user interfaces and experiences for web and mobile applications.
  </li>
  <li>
   Leverage AI-powered design tools (e.g., Figma AI, Lovable, Uizard, Galileo, MidJourney, ChatGPT) to accelerate ideation, prototyping, and testing.
  </li>
  <li>
   Conduct user research and usability testing, incorporating AI for rapid insights when appropriate.
  </li>
  <li>
   Develop wireframes, interactive prototypes, high-fidelity mockups, and design systems.
  </li>
  <li>
   Collaborate with Product Managers, Engineers, and Stakeholders to translate requirements into user-centric design solutions.
  </li>
  <li>
   Stay ahead of AI design trends and recommend tools/process improvements to the team.
  </li>
  <li>
   Ensure accessibility, responsiveness, and scalability in design solutions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills And Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ years of experience in UX/UI design (portfolio required).
  </li>
  <li>
   Proficiency in Figma (including AI features), Adobe Creative Suite, and prototyping tools.
  </li>
  <li>
   Strong understanding of usability principles, design systems, and accessibility standards.
  </li>
  <li>
   Excellent communication and collaboration skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred AI Tool Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lovable &ndash; rapid AI-powered prototyping and design generation.
  </li>
  <li>
   Figma AI &ndash; design assistance, auto-layouts, and smart prototyping.
  </li>
  <li>
   Uizard &ndash; converting sketches/ideas into wireframes and mockups.
  </li>
  <li>
   Galileo AI &ndash; natural language to UI design generation.
  </li>
  <li>
   MidJourney &ndash; concept art, moodboards, and visual inspiration.
  </li>
  <li>
   ChatGPT or other AI assistants &ndash; design rationale writing, user research synthesis, content generation.
  </li>
  <li>
   Open to exploring and evaluating new/emerging AI design platforms.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  30/60/90 Day Plan
  <br/>
  <br/>
 </strong>
 First 30 Days
 <br/>
 <br/>
 <ul>
  <li>
   Onboard to product, brand guidelines, and design systems.
  </li>
  <li>
   Familiarize with current AI-enabled design stack (Figma AI, Lovable, Uizard, etc.) and workflows.
  </li>
  <li>
   Conduct stakeholder interviews and review user feedback/research.
  </li>
  <li>
   Deliver low-fidelity wireframes for an existing feature using AI-assisted tools.
   <br/>
   <br/>
  </li>
 </ul>
 First 60 Days
 <br/>
 <br/>
 <ul>
  <li>
   Partner with PM and engineering to design and iterate on new features.
  </li>
  <li>
   Introduce at least one AI-powered workflow improvement (e.g., using Lovable for rapid prototyping or ChatGPT for design rationale documentation).
  </li>
  <li>
   Conduct a usability test using AI tools to accelerate analysis.
  </li>
  <li>
   Deliver high-fidelity mockups with prototypes for a medium-scope project.
   <br/>
   <br/>
  </li>
 </ul>
 First 90 Days
 <br/>
 <br/>
 <ul>
  <li>
   Take full ownership of end-to-end design for a feature release.
  </li>
  <li>
   Develop and document AI design best practices for the team.
  </li>
  <li>
   Present measurable improvements in speed/efficiency from AI-enhanced workflows.
  </li>
  <li>
   Mentor team members on leveraging AI for design and ideation.
  </li>
  <li>
   Deliver a scalable contribution to the design system using AI augmentation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Lominger Competencies (5&ndash;7 Recommended)
  <br/>
  <br/>
 </strong>
 Innovation Management &ndash; Leverages AI tools (e.g., Lovable, Figma AI) to accelerate creativity and innovation.
 <br/>
 <br/>
 Problem Solving &ndash; Uses AI as a partner in identifying user pain points and generating solutions.
 <br/>
 <br/>
 Technical Learning &ndash; Quickly learns and applies new AI technologies in design.
 <br/>
 <br/>
 Process Management &ndash; Streamlines workflows by integrating AI into standard design practices.
 <br/>
 <br/>
 Customer Focus &ndash; Balances AI efficiency with deep user empathy.
 <br/>
 <br/>
 Dealing with Ambiguity &ndash; Comfortable experimenting with emerging AI tools and adapting workflows.
 <br/>
 <br/>
 Creativity &ndash; Combines human-centered design with AI-driven ideation to push creative boundaries.
 <br/>
 <br/>
 <strong>
  Exciting Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


UI/UX Designer

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  The Division
  <br/>
  <br/>
 </strong>
 RBRO Solutions is a CORA Legal Group software company that provides best of breed products to the legal and corporate legal markets. Come and work with a modern agile team working with the latest and greatest technologies in a to ensure that we continue to innovate and remain as one of the top companies in our industry. We are passionate about serving our customers all around the globe with the best technology possible.
 <br/>
 <br/>
 Division Link: https://www.rbrosolutions.com/
 <br/>
 <br/>
 <strong>
  The Position
  <br/>
  <br/>
 </strong>
 The Technical Support Analyst (TSA) is a core role in the Customer Success &amp; Support department. This individual is a member of the Support Team which investigates and resolves reported client issues and builds strong client relationships that positively promotes the organization. This individual will be responsible for providing technical support for a wide range of products to our customers, escalating customer inquiries effectively, collecting customer feedback, and sharing customer feedback with other internal groups.
 <br/>
 <br/>
 <strong>
  Accountabilities &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide post-sales support for iManage software products and RBRO software products to clients
  </li>
  <li>
   Serve as a subject matter expert for broad and complex technical issues, providing first call resolution through phone and email support channels
  </li>
  <li>
   Troubleshoot, analyze, reproduce, and resolve issues quickly, escalating as appropriate.
  </li>
  <li>
   Log all cases and case activity in the case management system. Develop a strong working knowledge of the organization&rsquo;s software and processes.
  </li>
  <li>
   Provide &ldquo;on call&rdquo; support on a rotating basis
  </li>
  <li>
   Identify opportunities to improve or automate repetitive tasks
  </li>
  <li>
   Assist the organization to better serve our clients using your knowledge and insight of our clients&rsquo; requirements and needs
  </li>
  <li>
   Perform various other duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Postsecondary education in Information Technology, Computer Science or another relevant field
  </li>
  <li>
   Over 3 years of proven experience directly resolving technical issues via e-mail and telephone
  </li>
  <li>
   Comprehensive understanding of Windows OS environments
  </li>
  <li>
   Strong understanding of SQL Server administration or scripting
  </li>
  <li>
   Strong general understanding of computer systems, mobile devices and other technologies
  </li>
  <li>
   Functional understanding of change and release management
  </li>
  <li>
   Experience with remote desktop applications and screen-share software (eg. MS Teams).
  </li>
  <li>
   Experience with providing step-by-step technical help, both written and verbal
  </li>
  <li>
   Certification in iManage Work, and Microsoft technologies such as Windows, Azure, or similar technologies is preferred
  </li>
  <li>
   Experience with the legal industry is preferred
  </li>
  <li>
   Experience with accounting software is preferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personal Traits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Logical analyst with good attention to detail and strong technical skills and expertise
  </li>
  <li>
   Dedicated advocate who keeps customers as a top priority when making all business decisions
  </li>
  <li>
   Innovative problem solver who works well under pressure
  </li>
  <li>
   Enthusiastic and independent contributor with good planning and time management ability
  </li>
  <li>
   Excellent verbal and written communicator with effective interpersonal skills
  </li>
  <li>
   Passionate technical learner keen to experiment with and adopt new methods
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Workshift
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   9 AM to 5 PM Eastern Standard Time
  </li>
  <li>
   Willing to work weekends (if required)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Exciting Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


Technical Support Analyst

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  The Division
  <br/>
  <br/>
 </strong>
 Cogsdale offers a best-of-breed customer information system that includes financials, distribution, utility billing, customer management, work management, project management, and procurement. Cogsdale extends the suite to include functionality such as: interactive voice response, document management, payment kiosks, and online credit checks.
 <br/>
 <br/>
 <strong>
  The Position
  <br/>
  <br/>
 </strong>
 We are looking for a Software Developer to join our dynamic team of smart, positive, and passionate people who are appreciated for their unique talents and empowered to do their jobs well. We are looking for individuals with proven experience in software development using the NEAT Stack (Node, Express, Angular, Typescript) to help us build upon and enhance our innovative products for the utility industry. As part of the Nexus View team you will be designing and implementing new products and modules and enhancing existing products while keeping a strong focus on the customers&rsquo; requirements and also on quality assurance. We highly value team members who are able to communicate clearly and concisely, and who work to build a positive and enjoyable workplace
 <br/>
 <br/>
 The chosen candidates will work out of the Contour Software Karachi office, working as part of the resource-center, as an extension of the division-based R&amp;D department.
 <br/>
 <br/>
 <strong>
  Required Qualifications &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ years of programming experience
  </li>
  <li>
   3+ years of experience building web-based solutions using the NEAT stack (Node, Express, Angular, Typescript)
  </li>
  <li>
   1+ years experience developing in MS SQL Server (Stored Procedures, Functions, Views)
  </li>
  <li>
   1+ years experience working on Agile projects preferably Scrum, using Project Management System such as Jira
  </li>
  <li>
   Strong customer focus with the goal to produce high quality deliverables
  </li>
  <li>
   Demonstrates personal accountability, excellence, and integrity
  </li>
  <li>
   Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously
  </li>
  <li>
   Ability to work independently with little or no oversight
  </li>
  <li>
   Excellent analytical, technology, organization, communication, presentation, decision making and problem-solving skills
  </li>
  <li>
   Strong strategic thinking and an understanding of the project lifecycle, necessary timelines, and business challenges
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with GitHub Co-Pilot is considered an asset
  </li>
  <li>
   Experience with C# and .NET
   <br/>
   <br/>
  </li>
 </ul>
 The candidate will be hired on a 1-year contract. There is possibility of extending this contract depending on performance and availability of position.
 <br/>
 <br/>
 <strong>
  Exciting Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


Software Developer (NEAT Stack)

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><br>
The Division:</div><div>
NX, a product of <div>Constellation HomeBuilder Systems</div>, is a recently built enterprise resource planning (ERP) software system for modern home builders. Designed today for what homebuilders will require for the next 10+ years, NX is a production and accounting system which enables homebuilder to future-proof their businesses, scale their operations, integrate seamlessly, and expand business insight possibilities.</div><div>
Constellation HomeBuilder Systems is a division of <div>Perseus</div>, an Operating Group of <div>Constellation Software Inc</div>., a leading provider of software and services to a select group of public and private sector markets.</div><div><br>
THE POSITION</div><div>
The successful Senior SQA Specialist &ndash; Production (Homebuilding) ensures quality and timely software releases for Constellation&rsquo;s latest ERP and contributes to the ideas that increases volume of output without compromising quality.</div><div>
The hired candidate will be located and work out of the Contour Software Islamabad office, working as part of the resource-center team, as an extension of the division-based R&amp;D department.<br>
Working hours are until 1pm Eastern North America time.</div><div><br>
Responsibilities include:</div><ul><li>
Performing comprehensive functional, regression, technical and system testing to ensure product quality and prevent defects, covering both backend and UI components.</li><li>
Writing SQL queries to validate data integrity and as part of ongoing test efforts.</li><li>
Creating, maintaining, and updating comprehensive test plans covering functional, regression, and performance testing in Azure DevOps.</li><li>
Overseeing and coordinating performance testing to ensure system scalability and reliability.</li><li>
Performing API testing using Postman to ensure functional correctness and integration across systems.</li><li>
Continuously refreshing and expanding the understanding of how and why customers are using our ERP (use cases).</li><li>
Demonstrating deep caring about user experiences, implementations, what our users are trying to achieve, and ongoing operational success.</li><li>
Doing whatever it takes to achieve milestones, release dates, and sprint goals, with scalable, maintainable software that does not require rework later.</li></ul><div><br>
Qualifications and Skills:</div><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li></ul><ul><li>
5+ years of experience in software quality assurance, with at least 2 years in a senior role.</li></ul><ul><li>
EXCELLENT English verbal and written communication skills</li></ul><ul><li>
Experience with writing and executing SQL queries is a must</li></ul><ul><li>
Strong experience in testing of web, mobile, and backend applications.</li></ul><ul><li>
A demonstrable ability to get the work done to commercial-grade levels the first time, according to QA best practices, and within deadlines.</li></ul><ul><li>
Detail-oriented with strongly developed problem-solving skills</li></ul><ul><li>
Proficient in defect tracking and test management tools (JIRA, TFS, DevOps)</li></ul><ul><li>
Good understanding of automation tools (e.g., Selenium, Cypress, JUnit, TestNG, or equivalent).</li></ul><ul><li>
Experience with performance, load, and API testing is a plus.</li></ul><ul><li>
Experience with CI/CD pipelines and testing in Agile/Scrum environments is preferred.</li></ul><ul><li>
Interpersonal skills and support a high-morale environment with programmers, analysts, and SQA professionals across geographies.</li></ul><ul><li>
Good understanding of the Homebuilding domain is an asset</li></ul><ul><li>
Understanding of Microsoft Dynamics or JD Edwards accounting software is a plus.</li></ul><div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Senior SQA Analyst

<div>
 <strong>
  <strong>
   About Contour
   <br/>
   <br/>
  </strong>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  <strong>
   About Contour:
   <br/>
   <br/>
  </strong>
 </strong>
 Contour Software is a global delivery hub for Constellation Software Inc. (CSI), one of the world&rsquo;s top 10 software companies. In just 14 years, Contour has grown to over 2,000 employees across Karachi, Lahore, and Islamabad, supporting CSI&rsquo;s 100+ vertical market software businesses around the world. From its origins in R&amp;D and finance, Contour now provides full-service support across functions&mdash;from customer experience to product development&mdash;for CSI&rsquo;s global operations.
 <br/>
 <br/>
 <strong>
  Division:
  <br/>
  <br/>
 </strong>
 Jonas Club ERP is the industry leader in enterprise software for private clubs. Serving over 2,200 clubs in 17+ countries, Jonas Club ERP helps streamline operations and deliver exceptional member experiences. This role is part of Jonas&rsquo;s global support team, focused on delivering world-class customer service for a suite of products trusted by golf clubs, country clubs, city clubs, and hospitality venues.
 <br/>
 <br/>
 <strong>
  Division Link:
 </strong>
 https://www.jonasclub.com/
 <br/>
 <br/>
 <strong>
  <strong>
   The Role:
   <br/>
   <br/>
  </strong>
 </strong>
 We are looking for a high-energy, service-driven Product Support Technician to join our Contour team. You&rsquo;ll be the first line of support for Jonas Club ERP users, resolving technical issues, guiding customers through system usage, and delivering a consistently professional experience across multiple support channels.
 <br/>
 <br/>
 This is a full-time, virtual support role requiring technical aptitude, service mindset, and a commitment to learning. Success in this role means embracing virtual training, adapting to new systems, and providing exceptional support with speed and empathy.
 <br/>
 <br/>
 <strong>
  <strong>
   Requirements:
   <br/>
   <br/>
  </strong>
 </strong>
 You bring a strong foundation in customer support and technical troubleshooting&mdash;ideally in contact centre software, club operations, or the hospitality industry. More importantly, you bring:
 <br/>
 <br/>
 <ul>
  <li>
   Technical aptitude &ndash; Comfortable navigating software, understanding system architecture, and troubleshooting issues in real time.
  </li>
  <li>
   Relevant experience &ndash; Prior exposure to customer product support in software, hospitality, or club environments.
  </li>
  <li>
   A growth mindset &ndash; Willingness to learn new tools, adapt to evolving customer needs, and succeed in a virtual training setting.
  </li>
  <li>
   Adaptability &ndash; Thrives in dynamic environments, open to feedback, and ready to take ownership of challenges.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Key Responsibilities:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Customer Support &amp; Issue Resolution: Respond to clients via phone, email, chat, and ticketing platforms. Diagnose and resolve technical issues with professionalism and speed.
  </li>
  <li>
   Product Knowledge &amp; Guidance: Help clients maximize the value of our software, explain feature usage, and recommend upgrades or best practices where needed.
  </li>
  <li>
   Cross-Functional Collaboration: Work with internal teams (Development, QA, Product) to escalate and resolve complex issues. Liaise with club-facing roles to support broader club operations.
  </li>
  <li>
   Process &amp; Documentation: Track and document all support activity using internal systems. Maintain detailed records and knowledge base updates.
  </li>
  <li>
   Service Support &amp; Member Experience: Assist with booking, membership inquiries, and club service coordination to ensure a seamless client experience.
  </li>
  <li>
   Client Satisfaction &amp; Continuous Improvement: Monitor feedback, contribute to process refinement, and flag areas of friction to enhance overall client satisfaction.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Skills &amp; Qualifications:
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Core Competencies (Must Have)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent communication skills &ndash; Clear, professional verbal and written English to explain technical concepts to clients and colleagues.
  </li>
  <li>
   Customer service experience &ndash; Proven background in customer support or helpdesk roles, with a passion for solving problems and delivering value.
  </li>
  <li>
   Technical troubleshooting ability &ndash; Confident diagnosing software, network, and system issues with a logical, methodical approach.
  </li>
  <li>
   Organizational strength &ndash; Skilled at managing multiple priorities, tracking open tickets, and ensuring follow-through.
  </li>
  <li>
   Adaptability &amp; resilience &ndash; Able to learn quickly, stay calm under pressure, and adjust to new systems or workflows.
  </li>
  <li>
   Soft skills for service excellence &ndash; Active listening, empathy, patience, and a client-focused mindset that builds trust and satisfaction.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Technical Proficiency:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Knowledge of networking fundamentals, including Windows file sharing, drive mapping, and port forwarding is an asset
  </li>
  <li>
   Familiarity with Windows Server environments: processor specs, domain controllers, Active Directory, group policy management is an asset
  </li>
  <li>
   Experience with Microsoft Office, CRM systems, and basic HTML is an asset
  </li>
  <li>
   Understanding of VMware or Hyper-V is a plus is an asset
  </li>
  <li>
   Exposure to PowerShell scripting is an asset
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Education &amp; Experience:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Experience in software support, hospitality, club operations, or similar industries is highly desirable
  </li>
  <li>
   3-5+ years in technical support, customer service, or helpdesk environments
  </li>
  <li>
   Bachelor&rsquo;s degree in computer science or a related discipline
  </li>
  <li>
   Familiarity with ticketing systems and support platforms
  </li>
  <li>
   Knowledge of basic accounting concepts
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   What You&rsquo;ll Bring:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Client Focus &ndash; A service-first mindset with empathy and accountability
  </li>
  <li>
   Technical Curiosity &ndash; Eagerness to learn how things work and solve problems
  </li>
  <li>
   Flexibility &ndash; Comfort with evolving tools, systems, and service standards
  </li>
  <li>
   Professionalism &ndash; Discreet, courteous, and reliable in every interaction
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Work Schedule &amp; Availability:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Training Period: 9 AM &ndash; 5 PM EST (6 PM &ndash; 3 AM PKT)
  </li>
  <li>
   Post Training Schedule Availability: Must be open to work a rotating 24/7 shift including weekends and after-hours as business needs require.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Exciting Benefits We Offer:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


Product Support Technician

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><div><div>
The Division:<br>
Enspire for Enterprise is a digital marketing agency that provides digital marketing solutions to franchise, multilocation and enterprise businesses. We offer a full suite of digital marketing solutions and apply them based upon the unique needs of our clients. Our approach, combined with our business intelligence platform, ultimately allows our clients to unify, scale, and optimize their local and national marketing strategies.<br>
<br>
The Position:<br>
Our Digital Advertising Analyst combines analytical expertise with creative problem-solving to drive exceptional performance for PPC, Display, and Social Advertising campaigns across a diverse range of industries and business sizes. This role demands a strong ability to analyze data, identify actionable insights, and implement optimizations to meet and exceed marketing objectives. Equally important are excellent communication skills, ensuring clear and effective performance reporting and strategy discussions with stakeholders of varying expertise levels. As part of our dynamic Digital Advertising team, you'll play a pivotal role in a fast-growing organization committed to delivering measurable results and unmatched client satisfaction. Join us in shaping the future of digital advertising through innovation, collaboration, and data-driven excellence.</div></div><div><div><br>
<br>
Essential duties and Responsibilities:</div></div><div><ul><li><div>
Execute and Optimize Paid Media Campaigns: Manage all aspects of PPC, Display, and Social Advertising campaign setup and ongoing optimization, including keyword research, campaign creation, targeting strategies, account setup, and detailed performance analysis across platforms.</div></li></ul></div><div><ul><li><div>
Identify and Resolve Performance Issues: Proactively research and address performance gaps, account setup challenges, and optimization opportunities to ensure consistent delivery of strong outcomes across PPC, Display, and Social Advertising campaigns.</div></li></ul></div><div><ul><li><div>
Refine and Scale Campaign Strategies: Continuously optimize and expand our advanced product suite to design and deliver consistent, scalable campaigns across multiple advertising channels, ensuring exceptional performance for a diverse client portfolio.</div></li></ul></div><div><ul><li><div>
Collaborate on Insights and Reporting: Partner with internal stakeholders to generate actionable insights, delivering both account-level performance improvements and strategic relationship-building insights for PPC, Display, and Social Advertising efforts.</div></li></ul></div><div><ul><li><div>
Stay Ahead of Industry Trends: Stay informed about the latest innovations, trends, and best practices in PPC, Display, and Social Advertising to drive continuous improvement and innovation in campaign strategies.</div></li></ul></div><div><div><br>
<br>
Job Qualifications/Experience Required:</div></div><div><ul><li><div>
2 or more years of experience in Digital Advertising (Google Ads, Microsoft Ads, Meta Ads, etc.)</div></li></ul></div><div><ul><li><div>
Bachelor's degree preferred.</div></li></ul></div><div><ul><li><div>
Google Ads &amp; Meta Ads certification is a strong plus.</div></li></ul></div><div><ul><li><div>
Strong Excel skills: formula creation, pivot tables, graphing/charts.</div></li></ul></div><div><ul><li><div>
Organized self-starter who can work independently, execute quickly and move to the next task.</div></li></ul></div><div><ul><li><div>
Strong project management and prioritization skills.</div></li></ul></div><div><ul><li><div>
Attention to detail.</div></li></ul></div></div><div><div><ul><li><div>
Ability to drive consistently high-quality work under tight timeframes.</div></li></ul></div><div><ul><li><div>
Strong interpersonal written and verbal communication skills.</div></li></ul></div><div><div><br>
<br>
This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.<br>
<br>
Job Timings: 4:00 PM - 1:00 AM Pakistan Time</div></div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Digital Advertising Analyst

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  The Division
  <br/>
  <br/>
 </strong>
 Dealer Information Systems Corporation (Client) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don't have to deal with many vendors but just one full-service company.
 <br/>
 <br/>
 Division Profile: https://www.discorp.com/
 <br/>
 <br/>
 <strong>
  The Position
  <br/>
  <br/>
 </strong>
 The division is seeking a Trainee UI/UX Designer to join its R&amp;D team. The selected candidate will undergo training, followed by an apprenticeship, with the potential for a full-time permanent position at the Contour Software Lahore office. They will be part of the resource-center team, working as an extension of the onshore R&amp;D team.
 <br/>
 <br/>
 This role offers an excellent opportunity to develop skills in graphic design, UI/UX design, and brand storytelling. The trainee will play a key role in shaping the visual identity and user experience of our digital products and platforms.
 <br/>
 <br/>
 <strong>
  Required Skills, Knowledge, And Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University degree in Computer Science, Information Technology, and/or related discipline
  </li>
  <li>
   Familiar with the UI/UX design lifecycle.
  </li>
  <li>
   Familiar with design systems, UI kits, and reusable components in tools like Figma.
  </li>
  <li>
   Eager to learn new design trends, tools, and technologies.
  </li>
  <li>
   Participate in agile planning and stand-up meetings as necessary.
  </li>
  <li>
   Knowledge of wireframes to high-fidelity mockups.
  </li>
  <li>
   Knowledge of design systems, accessibility, and responsive design.
  </li>
  <li>
   Ability to think strategically and creatively in solving design challenges.
  </li>
  <li>
   Basic knowledge of HTML, CSS, and how designs translate to code.
  </li>
  <li>
   Able to rapidly grasp new concepts, adapt to evolving project needs.
  </li>
  <li>
   Strong collaboration skills with cross-functional teams.
  </li>
  <li>
   Ability to think and work independently.
  </li>
  <li>
   Energetic and a "can-do&rdquo; attitude.
  </li>
  <li>
   Excellent communication and presentation skills.
  </li>
  <li>
   Perform other duties as may be assigned by management.
   <br/>
   <br/>
  </li>
 </ul>
 The chosen individual will work out of the Contour Software Lahore resource center office, as an extension of the division-based R&amp;D department.
 <br/>
 <br/>
 <em>
  <strong>
   Disclaimer:
  </strong>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


UI/UX Trainee

Join Contour Software and explore 57   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.