Event Sales Executive

Location:

Doha, Qatar

Department: Sales

Job Description

Establish and maintain an active relationship with our main bookers to increase customer satisfaction and business to our Hotel.
Ensure that the overall maintenance of all meeting rooms and related equipment is checked continuously and any fall back is reported to the Director of Conference and Events in order to maintain the high standards of performance and Guest satisfaction.
Attend daily briefings for the Conference and Events Department, Food & Beverage Operations and Kitchen Department.
Ensure that all incoming requests are handled jointly with the concerned Sales Person and as per the Company Standards including an active follow up on sent offers.

Satisfy the need of the clients whilst optimizing Hotel revenue through strategic yield management and up selling of Hotel facilities and services.
Supervise and assist with Banquet Operations before, during and after events and assure Guest satisfaction throughout the event.

Actively ask for Guest feedback during and after the event and encourage the Guest to submit the Guest Satisfaction Survey.
Promote efficiency, confidence, courtesy and an extremely high standard of social skills and live by example towards your Colleagues of Wyndham Hotels & Resorts.
Maintain detailed product knowledge of the property you work in, as well as general product knowledge of all major Hotels and direct competitors in your city.
Ensure to forward all irregularities that you encounter in your Department or any other Department of your Area to the Director of Catering & Events in order to maintaining Company Standards & Policies and to maximize Customer Satisfaction.
Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.
Comply with the hotel environmental, health and safety policies and procedures.
Degree in Hospitality Management or Tourism.
Two years’ experience in same job role.

Event Sales Executive