Qureos Mentor

Wyndham Hotels & Resorts EMEA

<div>
 <ul>
  <li>
   Greet and serve guests in a friendly and professional manner
  </li>
  <li>
   Take food and beverage orders accurately
  </li>
  <li>
   Serve drinks and food according to service standards
  </li>
  <li>
   Ensure tables are clean, organized, and properly set
  </li>
  <li>
   Check on guests regularly to ensure satisfaction
  </li>
  <li>
   Coordinate with the bar and kitchen team for smooth service
  </li>
  <li>
   Handle billing and payments accurately
  </li>
  <li>
   Follow hygiene, safety, and service standards
  </li>
  <li>
   Assist in maintaining cleanliness of the bar area
  </li>
  <li>
   Previous experience in a similar role is preferred
  </li>
  <li>
   Good communication and customer service skills
  </li>
  <li>
   Presentable and professional appearance
  </li>
  <li>
   Ability to work in a fast-paced environment
  </li>
  <li>
   Basic knowledge of food and beverages
  </li>
  <li>
   Team player with positive attitude
  </li>
  <li>
   Ability to handle guest requests and complaints professionally
  </li>
  <li>
   Knowledge of hygiene and safety standards
  </li>
  <li>
   Female, locally available with valid work eligibility
  </li>
 </ul>
</div>


Waitress (Bar)

<div>
 <ul>
  <li>
   Greet and welcome guests in a professional and friendly manner
  </li>
  <li>
   Perform efficient check-in and check-out procedures
  </li>
  <li>
   Handle guest reservations, cancellations, and modifications
  </li>
  <li>
   Provide accurate information about hotel facilities, services, and local attractions
  </li>
  <li>
   Respond to guest inquiries, requests, and complaints promptly and courteously
  </li>
  <li>
   Handle cash, billing, and payment transactions accurately
  </li>
  <li>
   Maintain and update guest records in the system (PMS)
  </li>
  <li>
   Coordinate with housekeeping and other departments to ensure room readiness
  </li>
  <li>
   Answer telephone calls and direct them appropriately
  </li>
  <li>
   Ensure the front desk area is clean, organized, and presentable at all times
  </li>
  <li>
   Upsell hotel rooms, services, and promotions when applicable
  </li>
  <li>
   Follow hotel policies, procedures, and service standards
  </li>
  <li>
   Ensure guest privacy and confidentiality at all times
  </li>
  <li>
   Mandatory: Previous experience as a Front Office Receptionist in a hotel environment
  </li>
  <li>
   Familiarity with hotel PMS systems (e.g., Opera or similar)
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Strong customer service orientation
  </li>
  <li>
   Good command of English (additional languages are an advantage)
  </li>
  <li>
   Ability to handle multiple tasks in a fast-paced environment
  </li>
  <li>
   Professional appearance and positive attitude
  </li>
  <li>
   Basic knowledge of cash handling and billing procedures
  </li>
  <li>
   Flexibility to work shifts, weekends, and holidays
  </li>
 </ul>
</div>


Front Office Receptionist

<div>
 <ul>
  <li>
   Prepare, cook, and present dishes according to standard recipes and specifications
  </li>
  <li>
   Ensure consistency in taste, portioning, and presentation of all dishes
  </li>
  <li>
   Handle mise end place and ensure all ingredients are prepared in advance
  </li>
  <li>
   Maintain cleanliness and organization of the workstation at all times
  </li>
  <li>
   Follow food safety and hygiene standards (HACCP)
  </li>
  <li>
   Properly store food items and minimize wastage
  </li>
  <li>
   Support in receiving and checking deliveries
  </li>
  <li>
   Work collaboratively with other kitchen team members
  </li>
  <li>
   Ensure proper use and maintenance of kitchen equipment
  </li>
  <li>
   Proven experience as a Demi Chef de Partie in Asian cuisine (mandatory)
  </li>
  <li>
   Strong knowledge of Asian cooking techniques, ingredients, and presentation
  </li>
  <li>
   Experience in hotel or high-volume restaurant operations is preferred
  </li>
  <li>
   Good understanding of food safety and hygiene standards
  </li>
  <li>
   Ability to work under pressure in a fast-paced environment
  </li>
  <li>
   Team player with good communication skills
  </li>
  <li>
   Flexibility to work shifts, weekends, and holidays
  </li>
 </ul>
</div>


Demi Chef De Partie - Asian Cuisine

<div>
 <ul>
  <li>
   Prepare and serve beverages according to standard recipes
  </li>
  <li>
   Interact with guests in a friendly and professional manner
  </li>
  <li>
   Maintain cleanliness and organization of the bar area
  </li>
  <li>
   Ensure proper setup and replenishment of bar stock and supplies
  </li>
  <li>
   Check guest identification when required and follow legal regulations
  </li>
  <li>
   Handle cash and process payments accurately
  </li>
  <li>
   Follow hygiene, safety, and HACCP standards
  </li>
  <li>
   Assist in inventory and stock control
  </li>
  <li>
   Work closely with the service team to ensure smooth operations
  </li>
  <li>
   Previous experience as a bartender is preferred
  </li>
  <li>
   Knowledge of cocktails, mocktails, and beverage preparation
  </li>
  <li>
   Good communication and customer service skills
  </li>
  <li>
   Presentable, confident, and professional appearance
  </li>
  <li>
   Ability to work in a fast-paced environment
  </li>
  <li>
   Basic cash handling skills
  </li>
  <li>
   Knowledge of hygiene and safety standards
  </li>
  <li>
   Female, locally available with valid work eligibility
  </li>
 </ul>
</div>


Bartender (Female)

<div>
 <ul>
  <li>
   Assist in preparing beverages
  </li>
  <li>
   Support the bartender during service operations
  </li>
  <li>
   Maintain cleanliness and organization of the bar area
  </li>
  <li>
   Ensure bar supplies, garnishes, and stock are well prepared and replenished
  </li>
  <li>
   Collect and clean glassware and bar equipment
  </li>
  <li>
   Follow hygiene, safety, and HACCP standards
  </li>
  <li>
   Assist in receiving and storing bar inventory
  </li>
  <li>
   Provide friendly and professional service to guests when required
  </li>
  <li>
   Ensure proper setup before and after service
  </li>
  <li>
   Basic knowledge of beverages and bar operations
  </li>
  <li>
   Good communication and customer service skills
  </li>
  <li>
   Presentable and professional appearance
  </li>
  <li>
   Ability to work in a fast-paced environment
  </li>
  <li>
   Willingness to learn and take direction
  </li>
  <li>
   Team player with positive attitude
  </li>
  <li>
   Knowledge of hygiene and safety standards
  </li>
  <li>
   Female, locally available with valid work eligibility
  </li>
 </ul>
</div>


Assistant Bartender (Female)

<div>
 An Income Auditor cum Accounts Receivable (AR) ensures financial accuracy in a hotel by daily auditing all revenue sources (rooms, F&amp;B, banquets) and managing guest/corporate billing. Key duties include reconciling night audit reports, investigating revenue discrepancies, processing city ledger invoices, and controlling city ledger accounts, ensuring compliance with internal policies.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Verify all revenue transactions and settle daily reports from the Front Office and F&amp;B outlets, ensuring cashier remittances match revenue reports.
  </li>
  <li>
   Audit banquet and minor operating department revenue for accuracy.
  </li>
  <li>
   Reconcile credit card payments, cash, and voucher totals, ensuring all daily postings comply with policies.
  </li>
  <li>
   Investigate and report all discrepancies, cashier shortages, or overages to the Accounting Manager.
  </li>
  <li>
   Verify room rate variances and ensure rebates/adjustments are approved and documented.
  </li>
  <li>
   Ensure accurate guest and city ledger invoices are prepared and sent timely, with required supporting documentation (guest folios, signed checks).
  </li>
  <li>
   Process and follow up on credit card rejections and city ledger inquiries, managing relationships with clients and travel agents.
  </li>
  <li>
   Monitor city ledger accounts, performing reconciliations and aging analysis.
  </li>
  <li>
   Maintain organized, up-to-date filing systems for both revenue documents and AR records.
  </li>
  <li>
   Prepare daily journals for posting into the financial system.
  </li>
  <li>
   Support the general cashier by conducting house float and safe counts.
  </li>
  <li>
   Provide coverage or support for the Night Audit function when needed.
  </li>
  <li>
   Previous experience in hotel income auditing and accounts receivable, 1&ndash;3 years in hospitality accounting.
  </li>
  <li>
   Proficiency in Opera and accounting software
  </li>
 </ul>
</div>


Income Auditor cum Accounts Receivable

Join Wyndham Hotels & Resorts EMEA and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.