About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

Noon's fastest hyper-local delivery platform, Noon Minutes offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and KSA offering thousands of products to customers in record time.

noon’s mission: Ring every doorbell, everyday.

What you'll do:

• Identify, onboard, and maintain strong relationships with 3PL partners
• Negotiate contracts, SLAs, and commercial agreements to ensure cost-effectiveness and service quality
• Monitor suppliers performance, ensuring adherence to operational KPIs, compliance, and service standards
• Resolve disputes or escalations with suppliers regarding rider availability, performance, and payments
• Work closely with suppliers to ensure the availability of a reliable and well-trained delivery workforce
• Ensure timely deployment across all required locations based on business demand
• Track and analyze suppliers performance metrics
• Ensure all suppliers comply with local labor laws, company policies, and safety standards
• Conduct regular audits and quality checks on suppliers to maintain operational excellence
• Collaborate with internal teams to resolve operational challenges
• Leverage data insights to drive decision-making and improve supplier and rider performance
• Generate reports on vendor performance, rider productivity, and key operational KPIs

What you'll need:

• Bachelor Degree in Management, Engineering, or related field
• 3-5 years of experience in vendor management, logistics, or delivery operations, preferably in e-commerce, food delivery, or last-mile logistics
• Strong negotiation and relationship management skills
• Data-driven mindset with the ability to analyze operational performance
• Ability to work in a fast-paced environment and handle multiple stakeholders
• Good analytical skills with proficiency in Excel/GSheets
• Good communication and coordination skills
• Capable of working in highly ambiguous situations comfortably
• Ability to accommodate flexibility in the work schedule

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.