Qureos Mentor

noon

<div>
 
 
 About noon
 
 
 
 noon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering regional talent and businesses to meet the full range of consumers' online needs.
 
 
 
 
 
 noon operates without boundaries; we are aggressively and voraciously ambitious. Starting in 2017 with noon.com, the region&rsquo;s homegrown e-commerce platform and leading online shopping destination, noon is now a digital ecosystem of products and services - noon, noon Daily, noon Food, NowNow, SIVVI, noon VIP, and noon Pay.
 
 
 
 
 
 We are creating the Middle East&rsquo;s local digital champion and are looking for world-class talent to join our team.
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 
 
 
 The Account Manager will be an integral part of the Commercial team-
 
 Sport &amp; Outdoor Category
 
 . They will own their category from the business development side to the growth side. They will be executing key strategic plans through building and maintaining relationships, exploring innovative ways to grow the category, and delivering an exceptional customer experience.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Develop and manage strategic relationships with key partners
 </li>
 <li>
 Responsible for end-to-end selection &amp; category growth
 </li>
 <li>
 Manage inventory and content health
 </li>
 <li>
 Ensure best in class customer experience through strong merchandising, content and knowledge of customer journey for the category
 </li>
 <li>
 Actively look at the commercial KPIs and explore collaborative opportunities to maximize seller performance and efficiency
 </li>
 <li>
 Competitive analysis and benchmarking
 </li>
 <li>
 Weekly reporting and key updates to management on seller statuses
 </li>
 <li>
 Become the main stakeholder in the performance of a portfolio of stores
 </li>
 <li>
 Run root cause analyses to provide answers in the occasion of poor store performance
 </li>
 </ul>
 
 
 
 
 
 What you&rsquo;ll need:
 
 
 <ul>
 <li>
 Experience in the on-demand services industry is preferred
 </li>
 <li>
 Experience in the ecommerce industry is mandatory
 </li>
 <li>
 Minimum 5 years of relevant experience
 </li>
 <li>
 Proficiency in SQL
 </li>
 <li>
 Strong problem solving, communication and team skills
 </li>
 <li>
 Excellent analytical skills and problem-solving capabilities
 </li>
 <li>
 Entrepreneurial and go getter spirit
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 
 
 
 
 We&rsquo;re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We&rsquo;re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.
 
 
 
 
 
 Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.
 
 
 Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.
 
 
 
 
 
 Is this you?
 
 
 
</div>

Account Manager

<div>
 
 
 About noon
 
 
 
 
 
 
 
 
 
 noon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering regional talent and businesses to meet the full range of consumers' online needs.
 
 
 
 
 
 noon operates without boundaries; we are aggressively and voraciously ambitious. Starting in 2017 with noon.com, the region&rsquo;s homegrown e-commerce platform and leading online shopping destination, noon is now a digital ecosystem of products and services - noon, noon Daily, noon Food, NowNow, SIVVI, noon VIP, and noon Pay.
 
 
 
 
 
 We are creating the Middle East&rsquo;s local digital champion and are looking for world-class talent to join our team.
 
 
 
 
 
 
 
 
 
 noon&rsquo;s mission
 
 : Every door, every day.
 
 
 
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 
 
 
 The Account Manager will be an integral part of the Commercial team. They will own their category from the business development side to the growth side. They will be executing key strategic plans through building and maintaining relationships, exploring innovative ways to grow the category, and delivering an exceptional customer experience.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop and manage strategic relationships with key partners
 </li>
 <li>
 Responsible for end-to-end selection &amp; category growth
 </li>
 <li>
 Manage inventory and content health
 </li>
 <li>
 Ensure best in class customer experience through strong merchandising, content and knowledge of customer journey for the category
 </li>
 <li>
 Actively look at the commercial KPIs and explore collaborative opportunities to maximize seller performance and efficiency
 </li>
 <li>
 Competitive analysis and benchmarking
 </li>
 <li>
 Weekly reporting and key updates to management on seller statuses
 </li>
 <li>
 Become the main stakeholder in the performance of a portfolio
 </li>
 <li>
 Run root cause analyses to provide answers in the occasion of poor store performance
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What you&rsquo;ll need:
 
 
 
 
 
 <ul>
 <li>
 Experience in the on-demand services industry is preferred
 </li>
 <li>
 Experience in the ecommerce industry is mandatory
 </li>
 <li>
 Proficiency in SQL
 </li>
 <li>
 Strong problem solving, communication and team skills
 </li>
 <li>
 Excellent analytical skills and problem-solving capabilities
 </li>
 <li>
 Entrepreneurial and go getter spirit
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 
 
 
 
 We&rsquo;re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We&rsquo;re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.
 
 
 
 
 
 Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.
 
 
 Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.
 
 
 
 
 
 Is this you?
 
 
 
</div>

<div>
 
 
 About noon
 
 
 
 noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
 
 
 noon&rsquo;s mission: Ring every doorbell, every day.
 
 
 
 
 
 
 What you'll do
 
 :
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 At noon, we aspire to be the most customer-centric and relevant digital company in the region. To reach this goal, we need exceptionally talented, bright, and driven people who love the hustle. If you'd like to help us build a place where everyone can find and buy anything online in the region, this is your chance to make history.
 
 
 
 
 
 We are looking for People experience executive to support the Fugistics business in Egypt. The ideal candidate will be a strong team player who has experience in Employee discipline, engagement activities, investigation and solid knowledge of Labor law.
 
 
 
 
 
 
 People Experience Executive
 
 
 <ul>
 <li>
 Conduct Investigations &amp; validate disciplinary actions and ensure trackers are up to date.
 </li>
 <li>
 Implement engagement activities.
 </li>
 <li>
 Track attendance
 </li>
 <li>
 First point of contact for employee relations issues
 </li>
 <li>
 Validate sick leaves with the company doctor and conduct regular visits for fugistics locations across 10th of Ramadan, Cairo &amp; Giza.
 </li>
 <li>
 Support in recruitment activities and any other relevant tasks relevant to the role
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 :
 
 <ul>
 <li>
 2-3 years of relevant experience in a similar role.
 </li>
 <li>
 Hands-on experience of MS Excel, Google tools and HRIS systems.
 </li>
 <li>
 Knowledge of HR processes, Labor laws and regulations.
 </li>
 <li>
 Detailed Oriented
 </li>
 </ul>
 
 
 
 
 
 
 Who will excel?
 
 
 
 
 We&rsquo;re looking for candidates who thrive in a fast-paced, dynamic start-up environment.
 
 
 We&rsquo;re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.
 
 
 
 
 
 Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.
 
 
 
 
 
 Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.
 
</div>

People Experience Executive

<div>
 
 
 About noon:
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Senior Account Manager who can help us accelerate our fashion marketplace growth in Saudi Arabia.
 
 
 
 
 
 noon Fashion is creating the largest and most trusted fashion marketplace in the Kingdom, offering customers the best assortment, prices, and shopping experience. By partnering with leading local brands, distributors, and retailers, we are shaping the future of fashion e-commerce and unlocking new growth opportunities for our sellers.
 
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 We are seeking a
 
 Senior Account Manager
 
 to join our Noon Fashion Marketplace team in Saudi Arabia. In this role, you will be responsible for accelerating marketplace growth by managing high-value sellers while acquiring and onboarding new local brands and retailers. The ideal candidate is a strong relationship builder, commercially savvy, and highly data-driven, with a deep passion for fashion and e-commerce.
 
 
 
 
 
 
 Business Development &amp; Seller Acquisition:
 
 
 <ul>
 <li>
 Prospect, qualify, and onboard new fashion sellers, including brands, distributors, and retailers.
 </li>
 <li>
 Build and maintain a healthy pipeline of potential sellers to support category growth.
 </li>
 <li>
 Negotiate commercial terms and business cases for new accounts, ensuring competitive pricing and sustainable margins.
 </li>
 </ul>
 
 
 
 
 
 Account Management &amp; Growth:
 
 
 <ul>
 <li>
 Manage a portfolio of top sellers, acting as a trusted advisor to drive long-term success.
 </li>
 <li>
 Conduct performance deep-dives, analyzing sales, pricing, catalog quality, and availability to identify growth opportunities.
 </li>
 <li>
 Drive revenue growth through joint business planning, promotional strategies, deals, and Noon Ads adoption.
 </li>
 <li>
 Ensure sellers meet operational readiness across fulfillment, catalog accuracy, and customer service standards.
 </li>
 </ul>
 
 
 
 
 
 Seller Partnership &amp; Enablement:
 
 
 <ul>
 <li>
 Build strong, long-term relationships with sellers, understanding their business models and goals.
 </li>
 <li>
 Provide insights and recommendations on assortment expansion, inventory planning, and promotional strategy.
 </li>
 <li>
 Educate sellers on Noon&rsquo;s policies, tools, and programs to help them scale effectively.
 </li>
 <li>
 Proactively resolve operational or performance issues impacting customer experience.
 </li>
 </ul>
 
 
 
 
 
 What you&rsquo;ll need:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Economics, Engineering, or a related field.
 </li>
 <li>
 5+ years of experience in account management, business development, or sales (preferably in e-commerce, retail, technology, or SaaS).
 </li>
 <li>
 Proven track record of achieving commercial and revenue targets.
 </li>
 <li>
 Strong negotiation and objection-handling skills.
 </li>
 <li>
 Fluency in both Arabic and English with excellent written and verbal communication skills.
 </li>
 <li>
 Analytical mindset with intermediate to advanced Excel proficiency.
 </li>
 </ul>
 
 
 
 
 
 What will help you stand out:
 
 
 <ul>
 <li>
 3+ years&rsquo; experience in the fashion sector (apparel, footwear, jewelry, or luggage).
 </li>
 <li>
 Strong understanding of the Saudi fashion and retail landscape.
 </li>
 <li>
 Experience working with e-commerce or marketplace platforms.
 </li>
 <li>
 Ability to influence and collaborate with senior stakeholders, both internally and externally.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
 
 
</div>

Senior Account Manager

<div>
 
 
 Job Title:
 
 Quality Analyst
 
 
 
 Location:
 
 Gurgaon, India
 
 
 
 Reporting to:
 
 Assistant Manager Quality
 
 
 
 
 
 
 
 
 
 About noon
 
 
 
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Quality Analyst who can help us move even faster.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 Launched in 2022, noon Minutes is noon&rsquo;s quick-commerce platform, delivering everyday essentials in just minutes across Saudi Arabia, the UAE, and Egypt. Leveraging cutting-edge technology and real-time logistics, we are redefining convenience in the region &mdash; one order at a time.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 As a Quality Analyst at noon Minutes, you&rsquo;ll play a critical role in ensuring top-notch customer service delivery by evaluating and improving our agents&rsquo; interactions across various channels. You&rsquo;ll be responsible for identifying trends, delivering actionable insights, and partnering with operations to maintain the highest standards.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Monitor customer interactions (Calls, Chats, Emails, and Tickets), either remotely or side-by-side.
 </li>
 <li>
 Conduct regular briefings with operational staff to share insights and updates.
 </li>
 <li>
 Analyze quality audits and testing results to recommend actionable improvements.
 </li>
 <li>
 Perform trend and root-cause analysis to identify top errors and advisor-level performance gaps.
 </li>
 <li>
 Conduct random disposition audits of agent interactions.
 </li>
 <li>
 Provide timely and constructive feedback to Customer Service Representatives (CSRs).
 </li>
 <li>
 Facilitate focus groups and performance evaluations to drive improvement.
 </li>
 <li>
 Prepare and share regular internal reports, including call monitoring data and agent performance metrics.
 </li>
 <li>
 Ensure adherence to Quality SLAs and internal quality benchmarks.
 </li>
 <li>
 Collaborate closely with Team Leaders and Training teams to address performance and process gaps.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need
 
 
 
 
 
 <ul>
 <li>
 Minimum 2 years of experience as Quality Analyst
 </li>
 <li>
 Fluent in English (both written and spoken).
 </li>
 <li>
 Previous experience auditing customer service interactions and providing direct feedback to agents is a plus.
 </li>
 <li>
 Strong attention to detail with a customer-first mindset.
 </li>
 <li>
 Proficiency in Microsoft Excel and Word (basic level required).
 </li>
 <li>
 Ability to adapt quickly to dynamic environments and shifting priorities.
 </li>
 <li>
 A data-driven mindset with a passion for operational excellence.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
 
 
</div>

Quality Analyst

<div>
 
 
 About noon
 
 
 
 
 
 
 noon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering regional talent and businesses to meet the full range of consumers' online needs.
 
 
 
 
 
 noon operates without boundaries; we are aggressively and voraciously ambitious. Starting in 2017 with noon.com, the region&rsquo;s homegrown e-commerce platform and leading online shopping destination, noon is now a digital ecosystem of products and services - noon, noon Daily, noon Food, NowNow, SIVVI, noon VIP, and noon Pay.
 
 
 
 
 
 We are creating the Middle East&rsquo;s local digital champion and are looking for world-class talent to join our team.
 
 
 
 
 
 
 noon&rsquo;s mission
 
 : Every door, every day.
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 
 
 
 We are gone kickstart the project for the seller acquisition and growth team to expand the noon seller family. Required energetic interns who can bring sellers from the marketplace to be a part of noon. The job requires a field visit.
 
 <ul>
 <li>
 Identify, negotiate, and onboard partners/sellers that add value to the overall category offering
 </li>
 <li>
 Manage key partnerships &amp; ensure they grow month-on-month by addressing gaps in their listing, price disparities against offline/online competition &amp; healthy inventory cover
 </li>
 <li>
 Establish and maintain strong collaborative working relationships with internal and external business partners to drive the best shopping experience
 </li>
 <li>
 Sharing a daily and weekly report to the Team Leader
 </li>
 <li>
 Be a positive representative of noon and its brand in the marketplace.
 </li>
 </ul>
 
 
 
 
 
 What you&rsquo;ll need:
 
 
 
 
 
 <ul>
 <li>
 Recent graduate in Business, Economics, Engineering, Computer Science or related field
 </li>
 <li>
 An individual who has strong problem solving, analytical and organizational skills
 </li>
 <li>
 A fast learner and hard worker who can work collaboratively, and comfortable working in a dynamic and fast-paced environment
 </li>
 <li>
 A dedicated individual who has the drive to constantly learn and come up with new ideas proactively
 </li>
 <li>
 A team player, preferably with some level of project management exposure
 </li>
 <li>
 GPA of over 3.5
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 
 
 
 
 We&rsquo;re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We&rsquo;re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.
 
 
 
 
 
 Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.
 
 
 Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.
 
 
 
 
 
 Is this you?
 
 
 
</div>

Customer Service Trainer

Join noon and explore 25   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

noon

ABOUT_COMPANY

Account Manager

Account Manager

People Experience Executive

Senior Account Manager

Quality Analyst

Internship, Business Development - Baby Category

Customer Service Trainer