Qureos Mentor

noon

<div>
 
 
 About noon
 
 
 
 noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day
 
 
 
 
 
 
 About noon Food
 
 
 
 Noon Food is a restaurant-first platform on the noon app, offering fair commissions, a sustainable program, and operating flexibility for the food and beverage industry in the Middle East. The most recent addition to the noon ecosystem, the noon Food mission is to revolutionize the F&amp;B delivery landscape, firmly putting the control and success back in the hands of retailers.
 
 
 
 
 
 
 
 
 
 Key responsibilities:
 
 
 <ul>
 <li>
 Work closely with the CRM manager to develop CRM strategy for noon Food
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 <li>
 Own key growth OKRs for communications performance
 </li>
 <li>
 Own CRM calendar and ensure that it aligns with the campaign calendar
 </li>
 <li>
 Build, test and execute campaigns on the app
 </li>
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 Work with the design and messaging of all communication in coordination with the design, content and marketing teams
 </li>
 <li>
 Conduct analysis to assess impact/uplift from CRM campaigns, producing regular reports on performance
 </li>
 <li>
 Quality checks the application and ensure there are no errors on the platform
 </li>
 </ul>
 
 
 
 
 
 Profile:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in a related fields
 </li>
 <li>
 1-3 years of total experience
 </li>
 <li>
 ~1-2 years experience in e-commerce, CRM marketing dashboards &amp; tools is preferred
 </li>
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 Very strong analytical ability and knowledge of advanced excel functionalities
 </li>
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 Ability to generate ideas and solve problems independently
 </li>
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 Comfortable in a fast-paced, multi-tasked and high energy environment
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 Outstanding verbal and written communication and collaboration skills
 </li>
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 History of teamwork and willingness to roll up one's sleeves to get the job done
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 <li>
 Aptitude for organization, flexibility and producing results
 </li>
 <li>
 Arabic proficiency is preferred
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 
 The ideal candidate will be comfortable in a fast-paced, multi-tasked, high energy environment. They will be creative and analytical with a passion for delivering results.
 
 
 
 
 
 At noon we have courage to pursue what seems impossible, we work hard to get things done, we go great lengths to ensure that the experience of everyone from our customers, to our sellers or noon bandidos is stellar but above all we are grateful for the opportunities we have.
 
 
 
 
 
 If you feel the above values resonate with you &ndash; you will enjoy this incredible journey with us!
 
 
 
</div>

Growth Executive, Noon Food

<div>
 
 About noon:
 
 
 
 
 
 noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019.
 
 
 
 
 
 The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
 
 
 
 
 
 noon&rsquo;s fastest hyper-local delivery platform, noon minutes offers a localized assortment of FMCG &amp; grocery products with delivery within 15-minutes. Currently live across the UAE, KSA and Egypt, offering thousands of products to customers in record time.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. We are looking to hire an Arabic Copywriter to work within our Creative Content Team.
 
 
 
 
 <ul>
 <li>
 Write concise and engaging copy across all channels including CRM, digital, onsite, external advertising, print, videography, and social media
 </li>
 <li>
 Proof-reading and signing off copy
 </li>
 <li>
 Maintain the noon tone of voice; review and adhere to the house style guide
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 Interpret creative direction and adapt points from creative briefs into persuasive copy concepts
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 <li>
 Collaborate closely with marketing, creative, and commercial teams to deliver high-impact campaigns
 </li>
 </ul>
 
 
 
 
 What you&rsquo;ll need:
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Business Administration or a similar field
 </li>
 <li>
 1-3 Years of professional Arabic copywriting experience, preferably in e-commerce or digital marketing
 </li>
 <li>
 Strong sub-editing skills, able to spot an error immediately
 </li>
 <li>
 An understanding of brand positioning and a passion for the noon brand
 </li>
 <li>
 A great communicator, and team player, often being the link between commercial, marketing and creative departments
 </li>
 <li>
 Ability to meet tight deadlines, prioritize workload and achieve effective results in a fast paced, dynamic, ever-growing environment
 </li>
 <li>
 Self-starter who uses initiative, with a passion for building, learning and experimenting
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 <li>
 Strong creative skills with an ability to see &lsquo;beyond the brief
 </li>
 </ul>
 
 
 
 
 Who will excel?
 
 
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
 
 
</div>

Copywriter - noon Minutes

<div>
 
 
 Job title: Business Development Executive
 
 
 
 
 Location: El Sheikh Zayed, Giza
 
 
 
 
 Reporting to: Category Manager
 
 
 
 
 
 
 
 
 
 
 About noon
 
 
 
 
 
 
 noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
 
 
 
 
 
 noon&rsquo;s mission: Ring every doorbell, everyday.
 
 
 
 
 
 
 What you'll do:
 
 
 
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 
 
 
 A Business Development Executive maximize customer satisfaction and category growth through optimized assortment, partnerships, inventory management, and revenue diversification.
 
 
 
 
 
 
 
 <ul>
 <li>
 Ensure best in class customer experience through compelling category assortment, strong site merchandising, world-class PDP&rsquo;s, inspiring content, and excellent knowledge of consumer journeys for your category.
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 <li>
 Ensure Category growth through expanding Assortment, price leadership, Key partnerships, on-time launches and Category Monetization
 </li>
 <li>
 Identify, negotiate, and onboard partners/sellers that add value to the overall category offering
 </li>
 <li>
 Manage key partnerships &amp; ensure they grow month-on-month by addressing gaps in their listing, price disparities against offline/online competition &amp; healthy inventory cover
 </li>
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 Inventory planning &amp; management to ensure availability of top products &amp; brands at all times
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 Build alternative revenue streams through multiple avenues from sellers &amp; brands -onsite brand marketing, brand ads , innovative digital campaigns , co-marketing campaigns etc.
 </li>
 <li>
 Establish and maintain strong collaborative working relationships with internal and external business partners to drive best shopping experience
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What you'll need:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or a similar field
 </li>
 <li>
 1 year or less of relevant experience in a similar role
 </li>
 <li>
 Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
 </li>
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 Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
 </li>
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 Excellent listening, negotiation, and presentation abilities
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Exceptional quantitative, analytical, and problem-solving skills and demonstrated ability to use data and analysis to make recommendations and drive decisions.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
 
 
</div>

Business Development Executive

<div>
 
 
 About noon:
 
 
 
 
 
 
 noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019.
 
 
 
 
 
 The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
 
 
 
 
 
 noon&rsquo;s fastest hyper-local delivery platform, noon minutes offers a localized assortment of FMCG &amp; grocery products with delivery within 15-minutes. Currently live across the UAE, KSA and Egypt, offering thousands of products to customers in record time.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 What you'll do:
 
 
 
 
 
 
 Team Noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 
 
 <ul>
 <li>
 Lead and motivate a diverse team to achieve strategic goals.
 </li>
 <li>
 Manage vendor relations effectively to ensure optimal performance and collaboration.
 </li>
 <li>
 Analyze data and generate reports using Google Sheets and Excel (e.g., VLOOKUP, XLOOKUP).
 </li>
 <li>
 Foster a collaborative team environment, encouraging open communication and teamwork.
 </li>
 </ul>
 
 
 
 
 
 What you'll need:
 
 
 <ul>
 <li>
 Proficient in English and Urdu; minimal Arabic proficiency preferred.
 </li>
 <li>
 Strong analytical skills with experience in data management tools.
 </li>
 <li>
 Organizational skills and ability to work well under pressure.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 </ul>
 
 
 
 
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 
 
 
</div>

Team Leader, Vendor Operations - noon minutes

<div>
 
 
 About noon
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Senior Business Analyst who can help us move even faster.
 
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 
 What you'll do:
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 
 
 
 The Senior Business Analyst will be a critical part of the Customer Service/Customer Experience team, responsible for leveraging advanced data analysis to identify opportunities, define business requirements, and drive key strategic projects that improve the customer journey, enhance operational efficiency, CS operations KPI and increase customer loyalty and retention. This role serves as the essential bridge between the Customer Service operations, Product/Tech teams, and senior leadership.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Data Analysis &amp; Insights:
 
 <ul>
 <li>
 Conduct deep-dive, end-to-end analysis on massive, complex, multi-dimensional customer service datasets (e.g., ticket volume, contact drivers, resolution time, CSAT/NPS, operational costs) for all Business units in noon &ndash; noon, noon in Minutes, Namshi, NowNow and noon food
 </li>
 <li>
 Identify trends, patterns, and root causes of customer friction, operational bottlenecks, and pain points in the customer journey across various channels (chat, email, voice, self-service).
 </li>
 <li>
 Translate complex data findings into clear, concise, and actionable business recommendations for product, operations, and leadership teams.
 </li>
 </ul>
 
 
 
 
 Stakeholder &amp; Project Management:
 
 <ul>
 <li>
 Partner with cross-functional teams (Product, Engineering, Operations, Growth, Finance) to define and document functional and technical requirements for customer service-related initiatives (e.g., self-service tool development, automation projects, CRM enhancements).
 </li>
 <li>
 Lead discussions with senior management to prioritize projects based on analytical business cases (ROI, impact on customer experience and cost savings).
 </li>
 <li>
 Act as the Subject Matter Expert (SME) for customer service data and processes during project implementation, ensuring technical solutions align with business needs.
 </li>
 </ul>
 
 
 
 
 Reporting &amp; Measurement:
 
 <ul>
 <li>
 Design, develop, and maintain automated dashboards, reports, and key performance indicators (KPIs) using BI tools - Power BI, google dashboards, tableau etc to track the health of customer service operations and the impact of implemented changes.
 </li>
 <li>
 Define the measurement framework for new features, products, and process changes to ensure clear and consistent evaluation of success.
 </li>
 <li>
 Lead A/B testing and experimentation efforts to validate hypotheses and measure the effectiveness of operational and product changes on customer outcomes.
 </li>
 </ul>
 
 
 
 
 Process Improvement &amp; Innovation:
 
 <ul>
 <li>
 Develop and implement forecasting models for contact volume and resource planning.
 </li>
 <li>
 Drive the adoption of data-driven decision-making within the customer service and operational teams.
 </li>
 </ul>
 
 
 
 
 
 What you'll need:
 
 
 
 
 
 
 
 Technical Expertise (Must-Have)
 
 
 <ul>
 <li>
 8+ years of experience in a Business Analyst, Senior Data Analyst, or similar analytical role, preferably within an e-commerce, quick commerce, retail, or fast-paced logistics/service company.
 </li>
 <li>
 Expert proficiency in SQL for querying, manipulating, and analyzing large, complex datasets (experience with writing complex queries, joins, window functions is essential).
 </li>
 <li>
 Demonstrable expertise with data visualization tools such as Tableau, Power BI, or similar BI platforms for dashboard creation and reporting.
 </li>
 <li>
 Advanced proficiency in Microsoft Excel (pivot tables, complex formulas, data modeling).
 </li>
 <li>
 Solid foundation in statistical analysis and probability (e.g., hypothesis testing, regression analysis, statistical significance).
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Exceptional Problem-Solving and Analytical Skills: Ability to break down ambiguous business problems into structured analytical components and deliver practical, impactful solutions.
 </li>
 <li>
 Strong Business Acumen: Deep understanding of customer service operations, metrics (CSAT, NPS, AHT, FCR, cost per contact), and how they impact the overall e-commerce business.
 </li>
 <li>
 Communication and Stakeholder Management: Excellent verbal and written communication skills with the ability to clearly articulate complex technical insights to non-technical business leaders and influence data-backed decisions.
 </li>
 <li>
 Ownership &amp; Drive: Proven ability to work independently, manage multiple priorities in a fast-paced environment, and take end-to-end ownership of deliverables.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Business Administration, Engineering, Computer Science, Economics, Statistics, or a related quantitative field.
 </li>
 <li>
 Familiarity with e-commerce platforms or Customer Relationship Management (CRM) systems and data structures.
 </li>
 <li>
 Knowledge of Agile methodologies and experience working within a product development lifecycle.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
</div>

Senior Business Analyst

<div>
 
 
 About noon:
 
 
 
 
 
 
 noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019.
 
 
 
 
 
 The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
 
 
 
 
 
 noon&rsquo;s fastest hyper-local delivery platform, noon minutes offers a localized assortment of FMCG &amp; grocery products with delivery within 15-minutes. Currently live across the UAE, KSA and Egypt, offering thousands of products to customers in record time.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 What you'll do:
 
 
 
 
 
 
 Team Noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 
 
 <ul>
 <li>
 Lead and supervise the SLP team to ensure strict adherence to loss prevention protocols.
 </li>
 <li>
 Monitor and analyze operational activities to identify risks and incidents of loss, theft, or damage.
 </li>
 <li>
 Conduct regular audits, inspections, and investigations to prevent and address operational discrepancies.
 </li>
 <li>
 Collaborate with warehouse, logistics, and operations teams to implement corrective actions.
 </li>
 <li>
 Maintain detailed records of incidents, findings, and corrective actions taken.
 </li>
 <li>
 Train team members and operational staff on loss prevention policies and best practices.
 </li>
 <li>
 Report on loss trends, incidents, and improvement initiatives to management.
 </li>
 </ul>
 
 
 
 
 
 What you'll need:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Logistics, Supply Chain, or related field.
 </li>
 <li>
 Proven experience in loss prevention, operations, or risk management.
 </li>
 <li>
 Strong analytical, investigative, and problem-solving skills.
 </li>
 <li>
 Excellent leadership and team management abilities.
 </li>
 <li>
 Knowledge of safety, compliance, and operational risk standards.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 </ul>
 
 
 
 
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 
 
 
</div>

SLP Team Leader - noon minutes

<div>
 
 
 Who are we?
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Retail Associate who can help us move even faster.
 
 
 
 
 
 Noon&rsquo;s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG &amp; grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 What you'll do:
 
 
 <ul>
 <li>
 Be a key player in a special project, contributing to the seamless execution of our pop-up.
 </li>
 <li>
 Take customer orders and ensure efficient service.
 </li>
 <li>
 Manage the cashier and handle transactions.
 </li>
 <li>
 Sell the product and effectively promote offerings to customers.
 </li>
 <li>
 Be adaptable to changing requirements and contribute to improvements.
 </li>
 </ul>
 
 
 
 
 
 What you'll need:
 
 
 <ul>
 <li>
 A proactive and hands-on attitude toward problem-solving and teamwork.
 </li>
 <li>
 Strong organizational skills with the ability to multitask effectively.
 </li>
 <li>
 Clear and effective communication skills, both verbal and written.
 </li>
 <li>
 Ability to work under pressure in a fast-paced environment.
 </li>
 <li>
 Previous experience in a customer-facing role or retail environment is an advantage but not essential.
 </li>
 <li>
 Open to fresh graduates and those eager to learn.
 </li>
 <li>
 A flexible, positive attitude and a desire to grow with the team.
 </li>
 <li>
 Reliable transportation to commute to and from the location.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
 
 
 
 
 
 Temporary Role Details:
 
 
 <ul>
 <li>
 Tentative Start Date: 10-October-2025
 </li>
 <li>
 Tentative End Date: 19-October-2025
 </li>
 <li>
 Training: Mandatory 1-day training is (date to be confirmed)
 </li>
 <li>
 Location: Dubai Mall, Dubai (Star Atrium)
 </li>
 <li>
 Shift-basis - to be decided post-selection
 </li>
 <li>
 Pay Package: AED 2,400
 </li>
 </ul>
</div>

Retail Associate

Join noon and explore 28   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.