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Location:
Al Jahra', Kuwait
Department: General Business
Job Description
Position: Government Relations Manager

Classification: Administration

Reports to: Admin Manager

Job Role

The Government Relations Manager is a leadership role responsible for overseeing a team and managing all government-related paperwork and transactions required by the university, including licenses, permits, and PUC. Additionally, this position involves handling employee-related legal processes such as residencies, visas, and Civil IDs. Impeccable communication skills are essential for effectively interacting with stakeholders, including management and HR leadership.

Key Responsibilities:

  • Lead and manage a team responsible for processing and managing various types of visas, including employment and residency visas. Ensure timely tracking of visa extensions, cancellations, or transfers as applicable.
  • Supervise and guide the team in processing, tracking, and renewing company-related permits, Authorized Signatory documents, and licenses.
  • Oversee the issuance and cancellation of work permits, government health insurance, medical tests, fingerprint registration, and civil ID issuance and cancellation.
  • Coordinate with the team to process documents and follow up with stakeholders on PUC approvals and renewals for university staff.
  • Collaborate with the HR department to register or cancel Kuwaiti employees with the Social Security.
  • Maintain open and effective communication channels with management and HR leadership, providing updates on government-related matters and seeking guidance when needed.
  • Stay updated with changes or amendments to prevailing laws, rules, regulations, forms, formats, and other procedures, and ensure the team is informed accordingly.
  • Obtain quarterly sponsorship reports from the immigration/labor office, oversee the reconciliation of sponsorships, and personally submit them to the immigration/labor office with relevant supporting documents.
  • Coordinate with HR to ensure the completion of departure and exit formalities for employees after visa cancellations.

Qualifications:

  • Diploma or equivalent, with a minimum of 5 years of experience in a related field.
  • Strong written and verbal communication skills in both English and Arabic.
  • Demonstrated leadership abilities with experience in managing a team.
  • Impeccable communication skills to effectively engage with stakeholders, including management and HR leadership.
  • High attention to detail, flexibility in adapting to changing priorities, and strong multitasking abilities.
  • In-depth knowledge of Labor Office, Jawazat, and Governmental Regulations.
  • Familiarity with administrative procedures and policies applied within the company.
  • Understanding of Governmental Procedures related to issuing licenses and other relevant documents.
  • Proficient in time management, confidentiality, problem-solving, and follow-up skills.
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American International University, Kuwait
Government Relations Manager