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Location:
Lahore, Pakistan
Department: Management
Job Description

Key Responsibilities:


Client Management:

  • Build and maintain strong relationships with international clients, ensuring their needs and expectations are met.
  • Act as the primary point of contact for client inquiries and escalations, addressing concerns promptly and professionally.
  • Prepare and deliver regular reports and updates to clients, showcasing progress and results.

Strategy and Planning:

  • Develop and execute strategic plans to drive the success of international debt negotiation campaigns.
  • Analyze market trends and data to identify opportunities for improvement and growth.
  • Collaborate with other departments to align strategies and ensure cohesive execution.

Compliance and Reporting:

  • Ensure all debt negotiation activities comply with relevant laws, regulations, and company policies.
  • Maintain accurate and up-to-date records of negotiations and settlements.
  • Prepare and present detailed reports on team performance, campaign results, and other key metrics to senior management.

Team Leadership:

  • Lead, mentor, and manage a team of debt negotiators, providing guidance and support to achieve individual and team targets.
  • Conduct regular team meetings and performance reviews to ensure continuous improvement and professional development.
  • Foster a positive and motivating work environment, promoting teamwork and collaboration.

Qualifications:

  • Bachelor’s degree in business, Marketing, or a related field.
  • Proven experience in sales, with a minimum of 2 years in a leadership role.
  • Strong understanding of sales principles and customer relationship management.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to analyze data and derive actionable insights.

Benefits:

  • 2 Fixed Off days
  • Medical Life Insurance IPD + OPD
  • Annual, Casual and Sick Leaves
  • Annual Increment and Bonus (Performance based)

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Abacus
Team Lead Operations - International