Qureos Mentor

Abacus

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 Company Description
 
 
 
 
 
 
 Abacus has been providing advanced business solutions for more than 35 years to help organizations realize their potential. Our solutions are the result of a convergence of the latest business practices and cutting-edge technologies, and we emphasize the value of working collaboratively with clients.
 
 
 
 
 
 
 About the job
 
 
 <ul>
 <li>
 Monitor customer service performance at the agent and project level
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 <li>
 Continuously come up with plans to improve Quality across project
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 Identify training needs and organize training to meet quality standards
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 Help agents improve their performance with specific instructions and constant support
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 Design Training Programs that relate &amp; contribute towards strategic goals
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 Ensure day to day Quality operations are managed effectively &amp; efficiently
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 Conduct audits as per defined guidelines and sampling for transaction monitoring
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 Create and publish regular reports with management and clients (daily, weekly, monthly)
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 Identify gaps and conduct feedback and refresher sessions with agents to improve quality of calls
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 Drive calibration sessions with internal or external with client
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 To conduct quality induction for new hire batch
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 Provide employees with training and coaching to help them improve their calls handling skills
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 Track the performance of employees to identify trends and make sure they meet performance goals
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 Review current standards and policies, drive process improvement initiatives
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 Keep records of quality reports, statistical reviews, and relevant documentation
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 Analyze the data gathered, plan accordingly to improve quality &amp; Customer experience
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 </ul>
 
 
 Compensation &amp; Benefits:
 
 
 <ul>
 <li>
 
 💰 Salary: Market Competitive (Based on experience and expertise).
 
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 📅
 
 34 Paid Leaves Annually &ndash; Work-life balance is important to us.
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 📈 Annual Increment &ndash; Performance-based growth opportunities.
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 💼 Provident Fund &amp; EOBI &ndash; Secure your future with our financial benefits.
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 🏥 Comprehensive Medical Insurance &ndash; Coverage for you and your family.
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 📜 Permanent Position with Growth Prospects &ndash; Stability and career advancement.
 </li>
 </ul>
 
 
</div>

Assistant Quality Assurance Manager

<div>
 
 
 Job Title:
 
 Java Developer (Junior)
 
 
 
 
 
 
 Location:
 
 Lahore (Onsite)
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Experience Level:
 
 Fresh Graduate &ndash; 1 Year
 
 
 
 
 
 
 Job Summary:
 
 
 
 We are looking for a motivated and enthusiastic Java Developer to join our technology team. The ideal candidate should have a solid understanding of core Java concepts, object-oriented programming, and basic software development practices. Banking or financial domain knowledge will be considered a strong advantage.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Assist in the design, development, and maintenance of Java-based applications.
 </li>
 <li>
 Write clean, efficient, and maintainable code following best practices.
 </li>
 <li>
 Collaborate with senior developers to troubleshoot and debug applications.
 </li>
 <li>
 Participate in code reviews and contribute to continuous improvement.
 </li>
 <li>
 Maintain documentation for developed modules and processes.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 <ul>
 <li>
 Bachelors degree in Computer Science, Software Engineering, or related field.
 </li>
 <li>
 Strong understanding of Core Java, OOP concepts, and basic data structures.
 </li>
 <li>
 Familiarity with SQL and relational databases (e.g., MySQL, PostgreSQL).
 </li>
 <li>
 Basic understanding of web technologies (HTML, CSS, JavaScript) is a plus.
 </li>
 <li>
 Good problem-solving and analytical skills.
 </li>
 <li>
 Ability to work in a team environment and learn quickly.
 </li>
 </ul>
 
 
 
 
 
 Preferred (Nice to Have):
 
 
 <ul>
 <li>
 Knowledge of banking processes, payment systems, or financial transactions.
 </li>
 <li>
 Exposure to Java frameworks such as Spring Boot or Hibernate.
 </li>
 <li>
 Understanding of APIs, REST services, and microservices concepts.
 </li>
 </ul>
</div>

Junior Java Developer

<div>
 
 Job Title:
 
 Java Developer (Fresh Graduate / Junior)
 
 
 
 Experience:
 
 01 Year
 
 
 
 Location:
 
 Lahore - OnSite
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Job Summary:
 
 
 
 We are looking for a motivated and enthusiastic Java Developer to join our technology team. The ideal candidate should have a solid understanding of core Java concepts, object-oriented programming, and basic software development practices. Banking or financial domain knowledge will be considered a strong advantage.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Assist in the design, development, and maintenance of Java-based applications.
 </li>
 <li>
 Write clean, efficient, and maintainable code following best practices.
 </li>
 <li>
 Collaborate with senior developers to troubleshoot and debug applications.
 </li>
 <li>
 Participate in code reviews and contribute to continuous improvement.
 </li>
 <li>
 Maintain documentation for developed modules and processes.
 
 
 
 </li>
 </ul>
 
 Required Skills &amp; Qualifications:
 
 
 
 <ul>
 <li>
 Bachelors degree in Computer Science, Software Engineering, or related field.
 </li>
 <li>
 Strong understanding of Core Java, OOP concepts, and basic data structures.
 </li>
 <li>
 Familiarity with SQL and relational databases (e.g., MySQL, PostgreSQL).
 </li>
 <li>
 Basic understanding of web technologies (HTML, CSS, JavaScript) is a plus.
 </li>
 <li>
 Good problem-solving and analytical skills.
 </li>
 <li>
 Ability to work in a team environment and learn quickly.
 
 
 
 </li>
 </ul>
 
 Preferred (Nice to Have):
 
 
 
 <ul>
 <li>
 Knowledge of banking processes, payment systems, or financial transactions.
 </li>
 <li>
 Exposure to Java frameworks such as Spring Boot or Hibernate.
 </li>
 <li>
 Understanding of APIs, REST services, and microservices concepts.
 
 </li>
 </ul>
</div>

Jr. Java Developer

Join Abacus and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Abacus

ABOUT_COMPANY

Assistant Quality Assurance Manager

Junior Java Developer

Jr. Java Developer