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Location:
Bahrain
Department: General Business
Job Description
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
  • Main Responsibilities
    • Attend and board vessels as directed by the respective Manager, adhering to Wilhelmsen Standard of Operation and Customer requirements.
    -Facilitate inward and outward immigration/customs clearances. -
    • Collect and process ship documents from terminals as required during port calls.
    • Deliver Cash to Master aboard vessels in port.
    • Assist with inward clearance at Anchorage alongside Customs Officers.
    -Conduct email communication (in Arabic) with Port Authorities, Customs, and Immigration for various ship-related permissions. -
    • Prepare Arabic letters and documents for specific requirements.
    • Coordinate with Government offices and the Chamber of Commerce for approvals and attestations.
    • Visit vessels as required, ensuring compliance with Standard of Operation and Customer Requirements, while verifying with master's that all husbandry, vessel, and cargo needs are addressed.
    • Understand and relay cargo-related requirements to the Manager and other relevant stakeholders.
    • Arrange sign-on/sign-off procedures, shore passes, or gate passes for crew and guests as instructed.
    • Utilize the Operating System WASP as a reporting tool in line with Standard of Operation Procedures.
    • Provide detailed reports on ship arrivals, departures, cargo operations, and Statement of Facts (SOF).
    • Ensure mobile phones hired to vessels are accounted for and signed by Masters.
    • Exchange required documentation with master's during vessel arrival and departure.
    • Process Ship Departure Certificates and Cargo Handling Forms (Pre-arrival and post-departure).
    • Adhere to Company Personal Protective Equipment Standards while working in ports and onboard vessels.
    • Uphold Quality, Health, Safety, Security, and Environmental standards within the scope of responsibilities.
    • Ensure safe and efficient transportation of Ships Agency crew and other personnel linked to company activities whenever necessary.
    • Report leads, business opportunities, and relevant port updates to the Manager.
    • Support the Operations Department with vessel operations, service coordination, and customer communication via email.
    Qualifications
    • Bahraini National, preferably aged between 25-35 years.
    • Holding valid Customs Clearance License
    • Graduate of Maritime and Logistics Study or similar course.
    • Operations 1-2years experience from Ships Agency / Maritime industry added advantage.
    • Customer Service oriented.
    • Good communication skills and a very good command of the English language (oral and written).
    • Good interpersonal skills.
    • Pro-active and well organized.
    • Ability to work under pressure.
    • Thorough and attentive to details.
    • Valid Driving License.
    What we can offer
    • Salary package
    • Company laptop
    • Company mobile & sim
    • Medical Insurance
    • Life Insurance
    • Paid holidays
    • Paid sick leave
    • Recognition and reward program
    • Learning and development program
    • Career development program.
    • Health and Wellness program
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Wilhelmsen
Boarding Officer