To develop, implement, and maintain operational standards to a level of excellence throughout the section, in line with company policies and procedures.
Ensure customer service/sales takes priority over tasks.
Set, monitor and continually seek to improve customer service standards.
Ensure that staff members adopt and adhere to the company dress code in order to promote a positive and professional image at all times.
To maintain strict levels of confidentiality with regard to all areas of the business particularly commercial information and personal details of employees.
Ensure store expectations and priorities are communicated to staff and regularly review and provide feedback on staff’s performance against expectations.
Carry out regular and relevant in-store training and enroll staff on relevant Learning and Development courses.
Ensure regular (minimum quarterly) showroom staff meetings are carried out to communicate business goals and training delivered.
Maintain high standards of visual appearance throughout the store including all non-retail areas.
Provide a safe and clean store environment for employees and customers.
Maintain a high level of store security for company assets, cash, stock and employee property.
On the job product training knowledge to the staff members.
At least 5 years work experience in retail, for Local Candidates: Visa 18 – Ahli Visa
Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.
Emax is the largest electronics retailer in the GCC . Emax has the widest selection of electronics in the UAE with over 800 brands and 100,000 products all under one roof. The award-winning brand offers a diverse product range that includes photography, IT, mobiles and telecom, accessories, sound and vision, home appliances, health and fitness, gaming, gifting, personal care, car electronics and navigation, home solutions, MP3 and portable players, toys, music and videos and security solutions.
Emax has been ranked as the 8 th Best Place to Work among all retail companies in the GCC (as per the GPTW survey 2023) . Emax which is part of the Landmark Group started in the year 2006 and has now over 40 stores across UAE, Oman and Qatar. The brand is growing and is spreading its footprint with plans to open new stores in the region.