
The company provides free shared bachelor accommodation and transportation.
The candidate should have experience managing branch with multiple functions.
Should be a graduate in Sales, Marketing or Operations.
Job Purpose:
Accountable for day-to-day supervision of Branch operations, including sales, administration, staff management, stock management, customer service and financial performance.
Primary duties and responsibilities:
· Existing Customer – Sustain the revenue of the branch by retaining existing customers by providing exceptional customer service.
· New Customer Acquisition – Successfully convert the walk-in customers into sales.
· Sales Planning and Forecast – Make a monthly sales plan and forecast for continuous growth.
· Identify the market needs, introduce new varieties, and variants of products, and make a competitive analysis of products and pricing.
· Keep a tap on non-moving products / designs and take suitable action as needed.
· Customer Service / Order Fulfilment - To provide end-to-end support to customers through the process of order fulfilment and grievance resolution; address and resolve customers' distress and issues.
· Ensure that products are delivered on time.
· Review and ensure pending orders are closed before placing new sales orders.
· Procurement - Coordinate with the respective personnel to ensure customer requested products are imported on time or purchased locally for delivery.
· Inactive Customers – Follow up with inactive customers to make them buy the company’s products.
· Reporting – Update the daily sales report on meetings, sales done, value obtained, customer issues, stock requirements, and manpower issues.
· Supervisory Responsibilities: Supervise and allocate duties to staff. Staff attendance, movement, and leave management.
· Staffing, counselling, and training staff; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Perform other duties as and when assigned.
Job Types: Full-time, Permanent
Pay: AED3,500.00 - AED5,000.00 per month
