fb_pixel
back
Back
Location:
Sharjah, United Arab Emirates
Department: General Business
Job Description

The company provides free shared bachelor accommodation and transportation.

The candidate should have experience managing branch with multiple functions.

Should be a graduate in Sales, Marketing or Operations.

Job Purpose:

Accountable for day-to-day supervision of Branch operations, including sales, administration, staff management, stock management, customer service and financial performance.

Primary duties and responsibilities:

· Existing Customer – Sustain the revenue of the branch by retaining existing customers by providing exceptional customer service.

· New Customer Acquisition – Successfully convert the walk-in customers into sales.

· Sales Planning and Forecast – Make a monthly sales plan and forecast for continuous growth.

· Identify the market needs, introduce new varieties, and variants of products, and make a competitive analysis of products and pricing.

· Keep a tap on non-moving products / designs and take suitable action as needed.

· Customer Service / Order Fulfilment - To provide end-to-end support to customers through the process of order fulfilment and grievance resolution; address and resolve customers' distress and issues.

· Ensure that products are delivered on time.

· Review and ensure pending orders are closed before placing new sales orders.

· Procurement - Coordinate with the respective personnel to ensure customer requested products are imported on time or purchased locally for delivery.

· Inactive Customers – Follow up with inactive customers to make them buy the company’s products.

· Reporting – Update the daily sales report on meetings, sales done, value obtained, customer issues, stock requirements, and manpower issues.

· Supervisory Responsibilities: Supervise and allocate duties to staff. Staff attendance, movement, and leave management.

· Staffing, counselling, and training staff; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Perform other duties as and when assigned.

Job Types: Full-time, Permanent

Pay: AED3,500.00 - AED5,000.00 per month

companyLogo
FLORAL MARKET
Branch Incharge - Flowers and Plants - Tamil