About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission: Ring every doorbell, everyday.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. As a part of the Supermall team, you will be responsible for managing site security operations, including surveillance, access control, investigations, and compliance audits, while ensuring adherence to SLAs and effective stakeholder coordination. The ideal candidate will possess excellent analytical, communication, and leadership skills, with the ability to manage cross-functional teams, build stakeholder relationships, and promote effective supply chain processes.

• Ensure that you understand, align performance and actions with, and can clearly articulate the vision and values of the S&LP department and the business. Flexible to work weekends and/or overnight shifts as necessary.
• Manage physical security of sites through guarding service & monitor optimum functioning of electronic surveillance devices.
• Manage the SLP JIRA requests for CCTV to make sure that the agreed SLA is being adhered to.
• Complete ad-hoc and batch badge requests within allotted SLA. Assigning access to individuals and/or groups with proper approval.
• Escalate all critical incidents to business partners (SLP leadership, Operations, HR, Legal, Safety, etc.)
• Build effective working relationships within the team & manage stakeholders to drive closure of recommendations and management action plans. Effectively partnering with internal customers in evaluating current and future security services processes and initiatives
• Conduct preliminary analysis and subsequent investigation of losses both internal & external
• Conduct detailed investigations within the policy framework, identify root cause & write a report, develop management action plan for process formulation/ compliance/ improvement.
• Conduct interviews when any cases of policy violations arise, including internal and external theft, reporting investigation results.
• Effectively use resources for data, CCTV and other surveillance, for purposes of loss analysis and investigations.
• Manage and maintain access controls and security tools (keys, asset stickers/tags, lost & found, CCTV, metal detectors, turnstiles, radios etc.)
• Coordinate with Government agencies at site level as well as the regulatory authorities for all security related equipment and subjects, (e.g. SIRA, SIA etc.)
• Act as point of contact for law enforcement authorities. Also, for emergency or critical circumstances..

What you’ll need?

• Bachelor’s Degree in Logistics or Supply Chain Management or a similar role
• Minimum 3 years of experience in E-commerce in a related field
• Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve organization financial performance.
• Excellent analytical skills as well as strong business acumen.
• Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
• Develop project & program work plan and ensure compliance with relevant stakeholders.
• Demonstrated ability to work in a multicultural environment and establish harmonious and effective working relationships both within and outside the organization.
• Promote efficient and effective logistics & supply chain management &; processes.
• SIRA certification

Who will excel?

• We’re looking for people with high standards who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.