Job Summary:
The Operations Manager is responsible for overseeing and optimizing the day-to-day
operational activities of the organization. This role ensures efficiency, effectiveness, and
profitability by managing resources, streamlining processes, and maintaining high standards of
quality and service delivery. The Operations Manager will lead and develop operational teams,
implement strategic initiatives, and continuously improve performance to achieve organizational
goals.
Responsibilities:
● Operational Planning and Execution:
○ Develop and implement operational plans and strategies aligned with the overall
business objectives.
○ Monitor and analyze operational performance metrics to identify areas for
improvement and implement corrective actions in various markets in Africa.
○ Ensure efficient allocation of resources (human, financial, material) to meet
operational needs.
○ Oversee the execution of daily operations, ensuring adherence to established
policies, procedures, and standards.
○ Develop and manage operational budgets, controlling costs and maximizing
profitability.
● Process Optimization and Improvement:
○ Identify and analyze existing operational processes for inefficiencies and
bottlenecks.
○ Develop and implement process improvements, leveraging best practices and
innovative solutions.
○ Utilize data-driven insights to drive continuous improvement initiatives.
○ Document and maintain operational procedures and workflows.
○ Implement and manage quality control measures to ensure high standards of
output
Team Leadership and Management:
○ Recruit, train, and manage operational staff, fostering a positive and productive
work environment.
○ Set clear performance expectations, provide regular feedback, and conduct
performance evaluations.
○ Coach, mentor, and develop team members to enhance their skills and
performance.
○ Promote effective communication and collaboration within the operations team
and across other departments.
○ Ensure compliance with all relevant labor laws and company policies.
● Risk Management and Compliance:
○ Identify and assess operational risks and develop mitigation strategies.
○ Ensure compliance with all relevant regulatory requirements, safety standards,
and industry best practices.
○ Implement and maintain safety protocols and procedures to ensure a safe
working environment.
○ Conduct regular audits and inspections to monitor compliance.
● Stakeholder Management:
○ Collaborate effectively with other departments (e.g., Sales, Marketing, Finance,
HR) to ensure seamless operations.
○ Communicate operational performance and challenges to senior management.
○ Build and maintain positive relationships with external stakeholders, including
customers, suppliers, and regulatory bodies.
● Technology Implementation and Utilization:
○ Evaluate and implement new technologies and systems to improve operational
efficiency and effectiveness.
○ Ensure the proper utilization and maintenance of existing operational technology.
○ Stay updated on industry trends and technological advancements in operations
management.
Qualifications:
● Bachelor's degree in Business Administration, Operations Management, Engineering, or
a related field. A Master's degree is an advantage.
● 6 years of progressive experience in operations management, with a proven track record
of success.
● Strong understanding of operational principles, methodologies (e.g., Lean, Six Sigma),
and best practices.
● Excellent leadership, communication, interpersonal, and problem-solving skills.
● Demonstrated ability to analyze data, identify trends, and make data-driven decisions.
● Proficiency in using relevant software and technology for operations management (e.g.,
ERP systems, inventory management software).
● Strong financial acumen and budgeting skills.
● Ability to work effectively under pressure and manage multiple priorities.
● Experience in preferably Agricultural Inputs or similar fields.
Skills:
● Strategic Thinking
● Process Improvement
● Performance Management
● Budgeting and Financial Control
● Supply Chain Management
● Inventory Management
● Quality Assurance
● Risk Management
● Problem-Solving
● Decision-Making
● Communication (written and verbal)
● Leadership and Team Management
● Negotiation
● Technical Proficiency
Location: DMCC
Salary : AED 18,000-22,000
Job Types: Full-time, Permanent
Application Question(s):
- What is your nationality ?
- How many years experience is a operation manager ?