Key Responsibilities

• Manages, organizes, audits and reports on Patient Satisfaction feedback.
• Undertakes required quality initiatives, audits, risk management as due in conjunction with the Quality, Patient Safety and Innovation Manager.
• Effectively coordinates the assessment of current operational processes
• Liaises with Administrators, Department Heads, Managers and committees to identify Quality Improvements projects required; and leads or co-facilitates as appropriate to finalise and advance project goals
• Assures the application of a tracking method which monitors progress towards goals by collecting accurate, timely data to display the quality, cost and service outcomes.
• Effectively communicates improvements made to teams, managers, staff and administrators throughout the organisation.

Job Types: Full-time, Permanent

Experience:

• Healthcare/Hospital Management: 4 years (Required)

Location:

• Dubai (Required)