Urwah Admin

Aims Healthcare LLC

Job SummaryWe are looking for a detail-oriented Quality Executive with a strong understanding of DHA regulations to join our Home Healthcare team in Dubai. This role plays a critical part in upholding high standards of patient care, safety, and regulatory compliance within our home healthcare services.The ideal candidate will be responsible for the implementation and oversight of quality management systems, ensuring alignment with Dubai Health Authority (DHA) guidelines. Key areas of focus include patient safety, infection control, clinical documentation accuracy, incident reporting, and driving continuous quality improvements across the organization.Key Responsibilities<ul><li>Develop, implement, and manage quality standards, protocols, and procedures in compliance with DHA and internal policies</li><li>Monitor and ensure adherence to patient safety practices, infection prevention protocols, and incident reporting systems</li><li>Review clinical documentation for accuracy, consistency, and completeness, supporting overall data integrity</li><li>Conduct internal audits and quality assessments; identify gaps and drive improvement initiatives</li><li>Manage Corrective and Preventive Actions (CAPA) related to audits, incidents, or compliance issues</li><li>Provide ongoing training and education to staff on quality, safety, and regulatory compliance best practices</li><li>Support the design and evaluation of patient safety and quality improvement programs</li><li>Ensure compliance with legal, regulatory, and accreditation requirements specific to home healthcare</li><li>Collaborate with clinical and administrative teams to promote a culture of quality and continuous improvement</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Nursing, Healthcare Management, or a related discipline (Master&rsquo;s degree preferred)</li><li>Valid DHA license or eligibility is required</li><li>Minimum of 1 year of experience in quality assurance within a home healthcare or clinical setting</li><li>In-depth knowledge of DHA regulations and healthcare compliance standards</li><li>Skilled in auditing processes, incident investigation, and CAPA implementation</li><li>Strong interpersonal, communication, and training skills</li><li>Certification in Quality Management, Patient Safety, or Risk Management is an advantage</li></ul>Preferred Competencies<ul><li>Excellent attention to detail and strong organizational skills</li><li>Proactive, self-driven, and goal-oriented</li><li>Ability to multitask and work effectively in a fast-paced environment</li><li>Strong leadership capabilities with a collaborative mindset</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have working in a quality assurance or patient safety role within a healthcare setting?</li></ul>* Do you have prior experience working specifically in a home healthcare setting?<ul><li>Have you previously conducted internal audits or participated in external accreditation audits (e.g., DHA, JCI)?</li><li>Are you familiar with Dubai Health Authority (DHA) regulations regarding quality, patient safety, and documentation?</li><li>Have you ever been responsible for staff training related to quality, infection control, or patient safety?</li><li>Are you available to join immediately?</li></ul>

Quality Executive – Home Healthcare (DHA Compliant)

Industry: Healthcare / Medical Services Location: Dubai, UAEPosition SummaryWe are seeking a compassionate, customer-focused Patient Relationship Executive to join our team in Dubai. This role is critical to ensuring a seamless and supportive experience for patients &mdash; from initial contact and appointment scheduling to post-visit follow-ups.The ideal candidate will have prior experience in hospitals, clinics, or diagnostic centers, with a strong background in patient coordination, telesales, or healthcare customer service. A high level of professionalism, empathy, and communication skills is essential, as the majority of interactions will be conducted over the phone.Key Responsibilities<ul><li>Conduct outbound calls to confirm appointments, follow up with patients, and gather feedback</li><li>Handle inbound inquiries regarding services, doctors, procedures, and general clinic information</li><li>Provide clear, accurate, and empathetic explanations of treatment options, diagnostic services, and specialties</li><li>Accurately document all patient interactions using healthcare CRM or clinic management software</li><li>Coordinate closely with the medical and administrative teams to ensure smooth appointment scheduling and patient flow</li><li>Send appointment reminders and updates via phone, SMS, or email</li></ul>Candidate RequirementsExperience<ul><li>Minimum 2 years of experience in telesales, patient coordination, or customer service</li><li>Healthcare industry experience (hospital, clinic, or diagnostic center) is highly preferred</li></ul>Skills &amp; Attributes<ul><li>Excellent communication skills in English (fluency in regional languages is an advantage)</li><li>Strong interpersonal skills and the ability to address patient concerns with empathy and professionalism</li><li>Highly organized and detail-oriented with the ability to multitask effectively in a busy environment</li><li>A patient-first mindset with a courteous and supportive approach</li></ul>Additional Details<ul><li>Work Experience: 2+ years in healthcare telesales, coordination, or patient support</li><li>Shift: 12-hour shifts (day shift or rotational, based on clinic schedule)</li><li>Joining: Immediate joiners preferred</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Do you have at least 2 years of experience in a healthcare setting (clinic, hospital, or diagnostic center)?</li><li>Have you previously worked in telesales, patient coordination, or healthcare customer service?</li><li>Are you comfortable handling both inbound and outbound patient calls?</li><li>Are you comfortable working 12-hour shifts (day or rotational based on clinic needs)?</li><li>Are you available on an immediate basis?</li><li>What is your level of fluency in English (spoken and written)?</li></ul>

Patient Relationship Executive (Healthcare or Hospital only)

About the RoleWe are hiring a dedicated and detail-oriented Male Secretary to support our executive team and business operations in Dubai. This role is ideal for someone who speaks fluent Hindi, understands professional business etiquette, and can manage both communication and coordination tasks efficiently.The ideal candidate will have prior experience in secretarial or executive support roles and be comfortable working closely with leadership and the Business Development team.Key ResponsibilitiesGeneral Office Support<ul><li>Manage day-to-day office operations, vendor coordination, and supplies</li><li>Maintain company files, digital records, and documentation systems</li><li>Draft and format internal communications, reports, and letters</li><li>Facilitate internal communication and departmental follow-ups</li></ul>Business Development Assistance<ul><li>Track client leads, proposals, and meeting schedules</li><li>Prepare business presentations and documentation for client meetings</li><li>Maintain and update CRM systems</li><li>Coordinate logistics for meetings, events, and business travel</li></ul>Executive Support<ul><li>Manage senior executives&rsquo; calendars, appointments, and travel arrangements</li><li>Prepare meeting agendas, notes, and follow-up documentation</li><li>Communicate professionally on behalf of executives, both internally and externally</li><li>Handle confidential information with discretion and professionalism</li></ul>Candidate Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field</li><li>1&ndash;3 years of experience in a secretarial or coordination role</li><li>Male candidates only</li><li>Fluent in Hindi (spoken and written)</li><li>Strong organizational and communication skills</li><li>Proficiency in Microsoft Office and Google Workspace</li><li>CRM knowledge is a plus</li><li>Preference for candidates from North India due to regional alignment</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthApplication Question(s):<ul><li>Are you fluent in Hindi (spoken and written)?</li><li>Are you originally from North India? (If yes, please specify the state/city)</li><li>Do you have 1&ndash;3 years of experience in a secretarial or executive support role?</li><li>Are you available to join immediately?</li><li>Do you have at least 1 year of experience as a secretary or in a similar coordination role?</li></ul>

Male Secretary – Hindi Speaker

We're Hiring: MIS Executive (Google Sheet Automation Specialist)Location: UAE (Dubai)Job Type: Full-time, PermanentSalary: AED 3,000 &ndash; AED 4,500 per monthNote: Please apply only if you are currently in Dubai only.Are you someone who thrives on organizing data, creating smart spreadsheets, and turning numbers into insights? We're looking for a detail-oriented and tech-savvy professional to join our team and help us automate reporting and streamline our processes using Google Sheets.What you'll be doing:<ul><li>Keeping our data accurate and up to date across Google Sheets and other platforms</li><li>Pulling together data from different systems and presenting it clearly for internal use</li><li>Preparing regular and ad-hoc reports on business, financial, and operational performance</li><li>Analyzing data trends and helping us make informed decisions</li><li>Working closely with HR, finance, and operations teams to understand their reporting needs</li><li>Recommending improvements to how we work and use data</li><li>Collaborating with the IT team to improve systems and workflows</li></ul>What we're looking for:<ul><li>Hands-on experience in Google Sheets automation</li><li>Advanced knowledge of formulas like VLOOKUP, QUERY, ARRAYFORMULA, IMPORTRANGE, PIVOT TABLES, FILTER</li><li>Strong analytical skills and a knack for problem-solving</li><li>A proactive mindset and the ability to work well with cross-functional teams</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li></ul>Experience:<ul><li>Google sheet automation : 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

MIS Executive - Google sheet Automation (Male)

We are seeking a detail-oriented and experienced Lab Manager to lead and oversee the daily operations of our laboratory. The ideal candidate will ensure full compliance with safety and regulatory standards while optimizing workflow efficiency and maintaining high-quality testing standards. This role requires strong leadership, operational management, and a deep understanding of laboratory protocols and quality control.Key Responsibilities<ul><li>Oversee day-to-day laboratory operations, ensuring smooth workflow and resource optimization</li><li>Manage staff schedules, delegate tasks, and monitor performance to ensure high productivity and accuracy</li><li>Ensure compliance with health, safety, and regulatory standards, including local UAE guidelines</li><li>Develop, implement, and monitor Standard Operating Procedures (SOPs) and quality control measures</li><li>Train, mentor, and evaluate lab staff to promote ongoing development and adherence to best practices</li><li>Manage the laboratory budget, procurement, inventory control, and vendor relationships</li><li>Maintain accurate and up-to-date documentation, reports, and records as required by internal policies and external audits</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Laboratory Science, Biology, Chemistry, or a related field</li><li>Minimum of 5 years of laboratory experience in the UAE, with at least 2 years in a supervisory or managerial role</li><li>Strong knowledge of laboratory procedures, equipment, and quality assurance standards</li><li>Excellent leadership, organizational, and problem-solving abilities</li><li>Effective communication skills to collaborate across departments and lead teams confidently</li></ul>Job Type: Full-timePay: AED8,000.00 - AED9,000.00 per monthApplication Question(s):<ul><li>Do you have a minimum of 5 years of laboratory experience in the UAE?</li><li>Have you worked in a supervisory or managerial role for at least 2 years?</li><li>Are you familiar with UAE healthcare and laboratory regulatory standards?</li><li>Are you currently residing in the UAE?</li><li>Are you available to join immediately?</li><li>Do you have experience using laboratory information systems (LIS)?</li></ul>

Laboratory Manager - Male

Business Development Executive (Female Candidates Only) Location: Dubai, United Arab Emirates / Sharjah Salary: Up to AED 6,000 per month Employment Type: Full-TimeAbout the RoleWe are seeking a motivated and results-driven Business Development Executive with experience in the healthcare or hospital industry to join our team in Dubai. This role is open exclusively to female candidates in line with our role-specific hiring policy.This is an excellent opportunity for recent graduates or early-career professionals passionate about sales, relationship management, and driving business growth within the healthcare sector.Key Responsibilities<ul><li>Build and maintain strong relationships with new and existing healthcare clients and partners</li><li>Identify and pursue opportunities to upsell and cross-sell healthcare products or services</li><li>Proactively generate new business leads through networking, referrals, and client visits within the healthcare industry</li><li>Present healthcare products and services to potential clients in a consultative and professional manner</li><li>Achieve and exceed monthly sales targets and performance KPIs</li><li>Maintain accurate records of client interactions, leads, and feedback</li><li>Collaborate with internal teams to ensure excellent service and support for healthcare clients</li></ul>Requirements<ul><li>Female candidates only (as per role-specific hiring policy)</li><li>Prior experience or strong understanding of the healthcare or hospital industry is required</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Passion for sales, business development, and client engagement</li><li>Valid UAE driving license and access to a personal vehicle (mandatory)</li><li>Fluency in English; knowledge of additional languages is a plus</li><li>Self-motivated, organized, and results-driven</li><li>Willingness to travel across the UAE for meetings and site visits</li></ul>What We Offer<ul><li>Competitive salary up to AED 6,000 per month</li><li>Fuel or travel allowance (as applicable)</li><li>Ongoing training and professional development opportunities</li><li>Clear career progression path based on performance</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Do you hold a valid UAE driving license and have access to a personal vehicle?</li><li>Are you fluent in English? Please mention any other languages you speak.</li><li>Are you comfortable with field visits and frequent travel within the UAE?</li><li>Do you have a car in Dubai?</li><li>Are you available to join immediately?</li></ul>

Female Key Account Manager (BD) with Driving License

Join Aims Healthcare LLC and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.