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The Citizens Foundation (TCF)
Assistant Manager- HR Operations & Business Analyst [ I year contract]
Location:
Karachi, Pakistan
Department: Human Resources
Job Description
We are looking for someone with a sharp analytical mind and hands-on experience in HR operations and business analytics to support and improve our HR processes. If you’re tech-savvy, good with data, and have experience in HR systems, this role is for you!
Key Responsibilities:
- Support HR Services in improving processes and outcomes
- Work towards achieving HR goals that align with business objectives
- Help with data analysis to guide process improvements and track performance
- Conduct research and assist in designing and implementing HR projects
- Analyze HR operations to make them more efficient and effective
- Support HR tech needs and propose functional solutions
- Prepare and present insights based on data and research
- Act as a link between HR stakeholders and HCM system vendors
- Manage multiple projects and priorities to meet deadlines
- Create and maintain documentation like SOPs and training materials
What We’re Looking For:
Knowledge & Experience:
- 2–4 years of experience in HR operations, business analysis, or HR system implementation
- Hands-on experience with HRM or HCM software (implementation experience is a plus)
- Strong understanding of HR processes and policies
- Proficient in Excel, Power BI, and other Microsoft tools
- Skilled in creating dashboards and using data for decision-making
Skills:
- Strong communication, documentation, and problem-solving skills
- Able to stay calm under pressure and work with different teams
- Can work independently and manage multiple tasks
- Proactive and eager to take initiative
- Good at organizing, planning, and completing projects on time
Education:
- Bachelor’s or Master’s degree in Business Administration, preferably with a focus on technology or business analysis
Job Type: Full-time
Application Question(s):
- What is your Current Salary?
- What is your Expected Salary?
- Are you willing to negotiate?
- What is your notice period?
Work Location: In person

The Citizens Foundation (TCF)
Assistant Manager- HR Operations & Business Analyst [ I year contract]