Urwah Admin

The Citizens Foundation (TCF)

DescriptionHR Transactions:<ul><li>Processing HR transactions and keeping record in hard and soft copy.</li><li>Resolving payroll queries of school staff</li></ul>Quality of Principals:<ul><li>To conduct strong outreach for quality Principals and follow up and track outreach activities across the Region</li><li>To facilitate and manage the conduct of Assessment Centres for quality Principals across the Region</li><li>To facilitate timely completion, maintenance and quality of Assessment Centre data through online trackers</li><li>To assist in smooth facilitation and conduct of Annual performance appraisal for Principals including organizing Region calibration meetings and wrap up/completion of Principal appraisal paperwork through Area Teams</li><li>To facilitate and assist conduct of HR related training to Principals at Principal Academy sessions</li></ul>Quality of Teachers:<ul><li>To assist Principals with training for carrying out independent outreach for quality local Teachers and ensure CV bank is being maintained within schools</li><li>To facilitate and ensure Teacher hiring process is being followed across the Areas and induction scores, localization levels etc are being tracked</li><li>To ensure timely completion, maintenance and quality of Teacher hiring</li><li>To ensure timely collection of data from schools through Areas for all Faculty awards so that all awards can be timely processed before the Teacher award ceremonies</li><li>To support the Regional Coordinator, who is responsible for the planning of Teacher award ceremonies, in the planning of Teacher award ceremonies across the Region</li></ul>Training, Development and Culture:<ul><li>To assist RHR Manager in training and development of Faculty and Management Staff</li><li>To assist RHR Manager in ensuring that the culture in Regions, Areas and schools is harmonious to organization&rsquo;s values and objectives</li><li>Any other HR related duties that shall be assigned by the RHR Manager</li></ul>Required Skills<ul><li>Excellent communication and interpersonal skills</li><li>Strong analytical skills</li><li>Excellent coordination skills</li><li>Good administrative and multi-tasking skills</li><li>Ability to meet deadlines</li><li>Proficiency in using computers (MS Office and Internet)</li><li>Strong command over English</li></ul>EducationBBA degree in HR preferably from an accredited institutionExperiencePreferably 1 year of relevant experience in relevant fieldJob Type: Full-timeApplication Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Are you willing to negotiate?</li></ul>Work Location: On the road <div id='job-id'>Job Id: pBHDO4XOPbI7bdYz+sdtRNyFkFhv5pIVvEOSHfse2tLimxaumnXhoVo0yvj3xaqIOz7iQcYEFrShc8guZa68wiASFMSY3ZMYvSud9OnjXV34dU1KdzhPPZCdniTPDOCk1XeursE=</div>

Regional HR Officer – Upper Sindh

Description<ul><li>Manage and maintain financial records, including budgeting, forecasting, and financial reporting.</li><li>Ensure compliance with financial regulations and standards.</li><li>Monitor and optimize financial processes for efficiency and cost-effectiveness.</li><li>Oversee accounts payable and receivable, including invoice processing and payment.</li><li>Collaborate with external auditors and regulators during financial audits.</li><li>Monthly closing of region office Imprest, Area Manager Imprest, Area office Imprest, Fuel &amp; Schools Petty cash expenditures.</li><li>Assist Regional Accounts Manager in preparing annual budgets and coordinate with department heads for timely and accurate completion of department budgets. Compile annual budget estimates submitted by departments and conduct variance analysis.</li><li>Collecting financial data from all areas during annual budget preparation.</li><li>Closing of Budgets/Advance funds received from Head office on timely basis.</li><li>Involved in the preparation and submission of system generated PR to Head office after Regional Manager Approval.</li><li>Assist Regional Accounts Manager in performing monthly accounts reconciliation with the financial records maintained at Area level.</li><li>Follow up the status of funds approved from head office through emails &amp; phone calls.</li><li>Ensuring CBC approval from bank for cheques encashment at area level.</li><li>Management of region office petty cash for daily expenses.</li><li>Ensuring cash to be placed in safe custody.</li><li>Ensuring schools and areas receive monthly reimbursements/funds on time.</li><li>Convert Microsoft excel into ERP software by using excel macro formulas resulting in work efficiency &amp; effectiveness.</li></ul>Required Skills<ul><li>Strong communication and presentation skills to convey complex information to a diverse audience.</li><li>Problem-solving and decision-making abilities to address multifaceted challenges.</li><li>Organizational and time management skills to manage multiple tasks and priorities effectively.</li><li>Collaboration and teamwork to work cohesively with various departments and stakeholders.</li><li>Confidentiality and discretion when handling sensitive information.</li><li>Proficiency in MS office.</li></ul>EducationBBA in Finance/B. Com/M. Com.Experience1+ years of relevant experience.Job Type: Full-timeApplication Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Are you willing to negotiate?</li></ul>Work Location: On the road <div id='job-id'>Job Id: jzkJ9jwe2ukficIYFIApOFnCQu/hMSAIH0GyadeGWf0uxYlQe32N+kZksIVNasnZwiIpLsxAe3q3lvltV8IK+00QiHov2dLv84auFa4S+KyouA7uuDhZtiGVNtnopIRQX3/qoTms0Zo=</div>

Finance Officer – GP Northern Punjab

DescriptionAs the Manager &ndash; Donor Engagement, you will play a pivotal role in supporting the cultivation, stewardship and growth of relationships with TCF&rsquo;s local and global major donors. Reporting to the Senior Manager &ndash; Donor Engagement, your primary focus will be to enable and support frontline teams, including country partners, in delivering high-quality donor engagement. The role demands strong communication, coordination, analytical, and leadership skills to ensure consistent donor satisfaction and long-term commitment.<ul><li>Assist in the design and execution of tailored donor engagement strategies, ensuring consistent communication and meaningful touchpoints.</li><li>Map donor journeys and ensure donors remain on a thoughtful, personalized engagement trajectory.</li><li>Liaise with TCF&rsquo;s frontline teams (including country partners) to align on donor servicing and implementation of engagement plans</li><li>Ensure donor profiles are updated, capturing philanthropic interests, engagement history, and future potential using CRM platforms (e.g., Donor Perfect, Salesforce).</li><li>Coordinate the planning and execution of donor visits and events to deliver a high-quality experience.</li><li>Analyse donor profiles and engagement data to generate useful insights; ensure engagement activities are completed on time and help strengthen relationships through regular tracking and improvements.</li><li>Manage a small portfolio of major donors, ensuring timely updates, personalized engagement, and appropriate recognition.</li><li>Maintain up-to-date donor records and communications in the CRM system and support ongoing data accuracy.</li><li>Monitor and identify any risks to donor relationships and proactively support the frontline teams (including country partners) in addressing them.</li><li>Collaborate with cross-functional, regional, and Brands &amp; Communications teams to develop high-quality donor engagement materials and customized deliverables such as reports, videos, messages and presentations.</li><li>Ensure strategic engagement of TCF&rsquo;s Board Members and Ambassadors by creating tailored engagement plans and supporting their participation in donor-related initiatives, events, and communications</li></ul>Required Skills<ul><li>Excellent stakeholder management skills, with the ability to coordinate across functions and geographies.</li><li>Outstanding written and verbal communication skills in English, including the ability to write persuasive reports, proposals and donor updates.</li><li>Strong analytical mindset with the ability to synthesize donor data and trends to improve engagement strategies.</li><li>Proven project management and coordination skills; ability to manage multiple priorities under tight timelines.</li><li>Proficiency in CRM platforms such as Donor Perfect or Salesforce, along with Microsoft Office (especially PowerPoint, Excel, and Word).</li><li>Ability to work independently and take ownership of projects, while also being a team player in a cross-functional environment.</li><li>Deep commitment to TCF&rsquo;s mission and an understanding of the social sector landscape in Pakistan.</li></ul>EducationBachelor&rsquo;s degree in Business Administration, Marketing, Development Studies, Communications, or a related discipline.ExperienceMinimum 4+ years of relevant experience in donor engagement, client servicing or relationship management, preferably within the development, education, or non-profit sector.Preference will be given to candidates with experience in donor engagement, fundraising or client relationship management, with a demonstrated ability to support or manage major donors, stakeholder coordination and donor communication strategies.Job Type: Full-timeApplication Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Are you willing to negotiate?</li></ul>Work Location: In person <div id='job-id'>Job Id: C3WHAzsvT+qCVlMowVtSHao3tPTFxcntvCpFvaDu3CaDnKAUXYFU/wRu/TUxKR5XZTjAT+yfxHfXkE49fS+EZ6Tq6himoq2Bm9vTUtd9lInBg4aSgvd2z9yCVst8X3jYFdcbUY222ziP+dZ7Th+8KFOA</div>

Manager Donor Engagement – Global Partnerships

DescriptionThe General Manager - Organizational Planning and Management (GM-OPM) will play a critical role in supporting the CEO of TCF by improving organizational efficiency, ensuring smooth operations, and enhancing communication and coordination across the organization. As a key integrator, the GM-OPM will assist the CEO in managing the flow of information, monitoring key initiatives, and ensuring alignment across departments. This role is ideal for a senior level professional with strong operational and project management capabilities who thrives in a fast-paced, mission-driven environment.Key ResponsibilitiesStrategy and Annual Planning<ul><li>Manage the organization's process of long-term strategy development and monitoring progress against key milestones.</li><li>Partner with Finance to facilitate the annual planning process, ensuring alignment with the organization's strategy.</li></ul>Operations and Performance Management<ul><li>Oversee the day-to-day operational execution of the CEO&rsquo;s priorities, ensuring initiatives are implemented effectively.</li><li>Identify and resolve bottlenecks in processes, workflows, or communication that hinder organizational efficiency.</li><li>Monitor progress on programmes, projects and key performance areas, flagging issues early and ensuring accountability for deliverables.</li></ul>Stakeholder Management and Operating Rhythm<ul><li>Assist the CEO in managing key stakeholder relationships and maintaining organizational oversight through a dynamic operating rhythm.</li><li>Provide input and oversight on the design and delivery of the organization-wide operating rhythm (including forums not requiring CEO participation).</li><li>Organize and coordinate senior leadership forums, including agenda setting, note-taking, and follow-ups to ensure alignment and action.</li></ul>Internal and External Communications<ul><li>Act as the central point of (formal and informal) communication between the CEO, senior leadership and the rest of the organization, ensuring clear, concise, and consistent messaging.</li><li>Manage the CEO's email and other communication within and outside the organization to ensure responsiveness and prompt decision making.</li><li>Support the CEO&rsquo;s external engagements by curating and filtering engagements, preparing communication materials and maintaining engagement with external partners.</li><li>Enable the CEO to communicate with the public at large through social media content, blogs and op-eds.</li></ul>Decision Support and Project Management<ul><li>Develop and assist other units in developing briefing documents to frame key decisions and provide necessary context, rationale and data to support executive decision-making.</li><li>Lead or coordinate critical cross-functional projects that may not have a clear owner within the organization.</li></ul>Required SkillsSkills:<ul><li>Strong organizational and project management skills to oversee multiple priorities simultaneously.</li><li>Exceptional written and verbal communication skills.</li><li>Ability to navigate and manage organizational complexities and relationships.</li><li>Proficiency in coordinating cross-functional teams to drive results.</li><li>Data-driven mindset with strong analytical and problem-solving abilities.</li></ul>Attributes:<ul><li>Highly detail-oriented, with strong follow-through on commitments.</li><li>Strong interpersonal skills to build relationships at all levels.</li><li>A proactive, hands-on approach with a commitment to continuous improvement.</li><li>Alignment with TCF&rsquo;s mission of transforming lives through education.</li></ul>EducationMaster&rsquo;s degree preferred, ideally in business administration, management, or related fields.Experience10+ years of experience in business management, project management, or consulting roles, ideally in structured and large-scale operating environments. Experience in driving cross-functional initiatives is essential.Job Type: Full-timeApplication Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Are you willing to negotiate?</li></ul>Work Location: On the road <div id='job-id'>Job Id: u0b/aVeEmZ5/nrHKRUka74rN+qTIyNGQ6N0Wo696zHCQZmDSz+02PCk9hxSaSo0qvAqM5Ifa4hqbUsIdtVVmFAlE8kiB8EU/wdcY2+WKqLCQG2/QJMY7bJs/Uh9KSegcONEVDVuI/jhQ0bicyaY6eMAGn0b/LtXItWPl1A==</div>

General Manager – Organizational Planning and Management

The following key result areas will become part of your job description:<ul><li>Promoting high standards of evidence based learning and teaching, by monitoring school progress across key performance indicators, remaining focused on improvement of the school and of every single student leaving no child behind.</li><li>Responsible for recruiting, developing, empowering, supporting, encouraging and retaining the best teachers in the school.</li><li>Responsible for developing a culture of mutual and continuous learning, respect, collaboration, and coordination; in which every member of the school community-be they teachers, students, staff members or parents-is valued, every child is motivated to learn, grow and prosper and every teacher is motivated to improve her knowledge and skills.</li></ul>Academic Responsibilities:<ul><li>Recruit quality teachers by ensuring implementation of Teacher Selection process.</li><li>Develop school improvement plan based on need analysis and ensure its implementation within the school</li><li>Monitor class room quality through lesson planners and formal/ informal classroom observations.</li><li>Work on teacher quality through demo sessions and constant feedback</li><li>Monitor student performance by re-checking of student copies and test papers as per policy.</li><li>Organize, manage and monitor co-curricular activities, timetable, assembly, periods, displays, library and laboratories, use of Academic resources, performance of weak students.</li><li>Attend training sessions &amp;conduct on-the-job training for faculty within the school.</li><li>Conduct term tests and examinations in a transparent and timely manner.</li><li>Build team spirit and motivate teachers; Focus on teacher retention.</li></ul>Administrative Responsibilities:<ul><li>Develop strong relationship with the community and create awareness regarding education for both male and female children and encourage them to join TCF schools.</li><li>Ensure required students&rsquo; strength is maintained within the school through effective implementation of enrolment strategies.</li><li>Carry out effective outreach of teachers and actively maintain the CV bank at any given point in time.</li><li>Coordinate with Area and Regional HR team for staff hiring, retaining, performance management &amp; other HR related matters.</li><li>Maintain school discipline and encourage positive character building of students &amp; staff.</li><li>Manage staff leaves and attendance ensuring minimal empty classroom days.</li><li>Supervise the admin assistant in accounts &amp; other matters.</li><li>Maintain school accounts and ensure they are accurately managed, documented and up to date.</li><li>Ensure maintenance of building and premises.</li><li>Supply and manage utility services in a timely manner.</li><li>Coordinate with the supervisor for board related matters.</li><li>Understand TCF policies and ensure implementation of school activities as per policy.</li><li>Timely submission of reports and other documents</li></ul>Required SkillsDemonstrated achievement and leadership skills through academic, co-curricular, volunteer or professional activities. Ability to persevere in the face of obstacles, motivate self and others, communicate effectively, build real &amp;meaningful relationships, and take ownership of self-growth and of others. Passionate to serve as a positive change agent.Education<ul><li>At least Graduate</li><li>Professional Qualification: B.Ed. and M.Ed. would be preferred.</li></ul>ExperienceAt least 2 years of teaching experience and 6 Months of experience as a Senior teacher, vice principal, principal and administrationJob Type: Full-timeJob Type: Full-timeWork Location: In person <div id='job-id'>Job Id: uOKdjC4PG6ZSlt/xRbky9b8atJXnf40y//p0gGWoGnNqzDhpYLq0aa4OTBFsopthrjQddaXeUvmWCkme7rlTpER55hO0Gd/Hx7Bf1zFHeXBl/AK6oSRlh8kW5KPjszsWfRdO3SN3aIucct/TBHt/clnGEEjZfbW+lffz6aRlOz4UqIpdgjGv</div>

Female School Principal TCF -Sehwan Sharif,/Golarchi/Daur/Phulladiyoon

DescriptionThe professional selected for this role will lead/support the design of various research studies and evaluate programs at different stages of maturity and scale. They will collaborate with external research partners, the relevant program teams, and the data and knowledge-sharing teams to plan studies that are purposeful, methodologically robust, insightful, and substantive in informing program and system redesign and improvement.<ul><li>Design and conduct methodologically robust studies that address TCF needs and can generate insights to guide decision-making in the areas/programs of interest.</li><li>Collaboratively develop logic models and theories of change with the relevant program or cross-functional teams.</li><li>Work with external evaluators, where needed, to help design studies that are mission-aligned and useful to both TCF and the various stakeholders (internal and external) who can learn from TCF&rsquo;s experience</li><li>Ensure that the researchers, evaluators, observers, moderators, data enumerators, etc., are trained, fully understand the research instruments, and can capture rich, accurate, high-quality data and insights from the field.</li><li>Set mechanisms in place that allow for the testing of tools and instruments for their validity and reliability ahead of their deployment in the study.</li><li>Work closely with the Data Analysis and Knowledge Sharing unit leads to extract relevant findings and jointly create research products ready for dissemination and packaged for consumption by their various intended users/user segments.</li></ul>Required Skills<ul><li>Thorough academic grounding in mixed-methods research (professional experience would be of great value)</li><li>Familiarity and experience with quantitative and qualitative research frameworks, methodologies and tools.</li><li>Experience designing and implementing program evaluations to assess the impact of social interventions and initiatives.</li><li>Understanding of logic models, theories of change and how they feed into research design.</li><li>Attention to detail, particularly in developing a thorough and nuanced understanding of research problems, design of programs and dissemination of results.</li><li>Strong organizational and project management skills, with the ability to handle multiple projects simultaneously and collaborate with multiple teams.</li><li>Proficiency in MS Office and experience with quantitative or qualitative data analysis software.</li><li>Fluency in English and Urdu (speaking and reading/writing skills)</li><li>Excellent writing and verbal communication skills with the ability to present information in an insightful and structured manner.</li><li>Passion for social impact and commitment to advancing evidence-based solutions for underserved communities.</li></ul>EducationBachelor's or Master&rsquo;s in Education, Evaluation, Public Policy, Development Studies, or a related field.ExperienceA minimum of 3 years of research and evaluation experience, preferably in the education/development sector, having leveraged qualitative and quantitative research methods.Job Type: Full-timeApplication Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Are you willing to negotiate?</li></ul>Work Location: In person <div id='job-id'>Job Id: UUO/apBN8xKqzkFLpVfKlfIW0as99ixe2NuUBdeOwpA8clgcdB7b0lLITawWGYnR7CbNE7kIzZLECNyaNThqbg708rTq2CwlZ3ee5nT2FqwC9VXhlDgrphX30XW7GrfiSFWWCQ==</div>

Deputy Manager – Research Design

Description<ul><li>Make outbound Calls to TCF Teachers, Principals and staff. Carry out related Call Center Activities like data collection, data entry and management, record keeping and data reporting.</li><li>Make exit interview calls to teachers and principals, record feedback and liaise with AM-CC to expedite solutions</li><li>Ensure targets are being met</li><li>Make regular calls to principals for missing data collection</li><li>Write regular reporting emails to AM-CC regarding performance and targets</li><li>Maintain and update Google drive, tracker and excel sheets</li><li>Create reports for Exit Interview Calls</li><li>Send after-call support items to teachers and principals</li><li>Carry out any other Call Center Activities deemed necessary by AM-CC</li><li>Ensure effective data management in the Call Center structure</li><li>Ensure accuracy and validity of data entered</li><li>Maintain and improve quality by ensuring CC guidelines are being followed.</li></ul>Required Skills<ul><li>Proficient computer skills (MS Office, Internet etc.)</li><li>Excellent communication and interpersonal skills; ability to interact effectively with TCF faculty</li><li>Strong command over written and spoken English and Urdu</li><li>Ability to listen attentively, speak calmly and politely and document user problems comprehensively</li><li>Good organizational skills</li><li>Good attention to detail</li><li>Ability to multitask</li></ul>Education14 years of education (BA/B. Com/BSc.)ExperienceAt least 1 year of relevant experienceJob Type: Full-timeApplication Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Are you willing to negotiate?</li></ul>Work Location: On the road <div id='job-id'>Job Id: FDvVzIRf4GzaPXSHFgiLNulBbeykLhAKa2k8GbXelYgIvIPXl//n4QDZzzzbwIg878cBe15xMB94lzqHkJZzMwLXbpRZnZuITWxJ7e16CtpFEDUfj68J/dk=</div>

Call Center Officer

Join The Citizens Foundation (TCF) and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.