AL-KHOBAR, KINGDOM OF SAUDI ARABIA

• Collaborate with stakeholders to investigate and document user and system requirements for web-based applications.

• Evaluate current web systems to identify areas for improvement, ensuring alignment with the PMU’s objectives.

• Define technical requirements, data flows, and user interaction points to enhance system functionality.

• Assist in the development and integration of web applications, ensuring compatibility with existing systems and standards.

• Work closely with developers to implement features and enhancements based on gathered requirements.

• Support front-end and back-end development efforts using languages such as HTML, CSS, JavaScript, and ASP.NET.

• Develop and execute testing procedures to identify and resolve technical issues within web systems.

• Conduct quality assurance checks to verify that web applications function as expected across different platforms and devices.

• Ensure all web applications meet performance, security, and usability standards.

• Assist the Web Manager in coordinating web development projects, setting timelines, and monitoring progress.

• Document all system modifications, workflows, and configurations for future reference and easy maintenance.

• Create and maintain user guides and system manuals to support end-users and technical staff.

• Provide ongoing support for web application users, troubleshooting issues and addressing inquiries.

• Conduct training sessions for non-technical staff, assisting them in using web systems effectively.

• Gather and assess user feedback to continually improve system usability and functionality.

• Regularly monitor web system performance, identifying and addressing bottlenecks and inefficiencies.

• Recommend and implement strategies to optimize load times, security, and user experience.

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in a similar role, directly related to the duties specified.

• Previous experience in a web system analyst or similar position is highly preferred.

• Ability to work effectively in team-based, collaborative settings.

• Willingness to take initiative and work independently when required.

• Strong interpersonal skills with the ability to manage multiple projects simultaneously.

• Excellent command of the English language, with familiarity in technology-infused academic environments preferred.

• Strong written and verbal communication skills.

• Attention to quality and accuracy in work, with a commitment to first-time-right execution.

• Ability to quickly adapt to new technologies and expand technical skills.

• High attention to detail, self-motivated, and result-oriented.

• Ability to work effectively within cross-functional teams and engage with stakeholders.

• Professional, polite, and attentive, with a responsive approach to challenges.

• Strong teamwork and collaboration skills.

• Analytical skills for troubleshooting and problem-solving, with confidence under pressure.

• Resilience and adaptability in managing ambiguity and complexity.

• Solid IT skills, including a foundational understanding of systems architecture and data flows.

PMU reserves the right to alter, amend and add responsibilities to this position in line with the institutional needs. Changes and amendments to this job description shall be within the academic framework and the general employment conditions.