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Fortes Education
School Operations Manager - Regent International School
Location:
Dubai, United Arab Emirates
Department: Management
Job Description
Job Purpose
Regent
International School is looking for a talented Manager of School
Operations (MSO) who will be responsible for overseeing all facilities,
security, health, safety and compliance operations across the school. The
School Operations Manager plays a key leadership role in ensuring the smooth
day-to-day non-academic operations of the school. This includes managing
administrative, logistical, health & safety, and facilities operations to
support a thriving, safe, and efficient learning environment for students,
staff, and parents.
Reporting
to the Principal as an extended part of the School Leadership Team, the
MSO is responsible for School development, maintenance, safety, security
and cleanliness of the school building and grounds, ensuring that the site
and facilities are always available for School use as well as external users.
Key Responsibilities
Operational Leadership
Oversee
and coordinate all non-academic operations of the school, including
facilities, security, transport, procurement, and administrative support.
Serve
as the primary liaison between the academic leadership team and support
service departments (maintenance, cleaning, IT support, catering, etc.).
Lead
the development and implementation of operational policies and procedures
to ensure compliance and effectiveness.
Operations, Facilities & Health and Safety
Ensure
that school facilities are well-maintained, clean, and compliant with all
relevant health, safety, and environmental regulations.
Manage
emergency response plans, fire drills, and compliance with local authority
and KHDA requirements.
Oversee
maintenance schedules, renovation projects, and vendor performance.
Regularly and
proactively inspect the school building and grounds to identify any
maintenance or development requirementsLine manages the
school facilities and cleaning teams effectively to ensure
all maintenance, cleaning requests and requirements are met in a
timely manner and to a consistent high qualityProvide operational
and logistical support to all staff members seeking to organise
School events, functions and performancesLine manages the
school clinic team effectively to ensure all health and safety
compliance guidelines and requirements are metLine manages the
school security team effectively to ensure all aspects of School security
are covered both during and outside operational School hours, including
being the liaison for contractorsOversee and support
School security team with traffic management during drop-off and
pickup TimingsOversee and regulate
the safe usage of all School facilities, ensuring health and
safety standards are always met, particularly with regards to Sports
facilities e.g. swimming pool and lifeguardsBe the liaison and
contact persons for all external and third-party providers looking to use
the premises both during and outside operational School hoursOversee all operations
of externally provided services onsite i.e. School transport,
canteen catering and parent café.Oversee all aspects of
School compliance and inspection from external governmental bodies i.e.
KHDA, DHA, Dubai Municipality, Civil Defence and RTAOversee and
proactively facilitate all School emergency plans and procedures i.e. fire
drills, evacuation management, lockdowns, lock-ins, extreme weather
conditions, emergency School closures etc.Provide advice and
strategic guidance to the Principal and wider Senior Leadership Team
on operational matters, and be accountable for their effectiveness using
robust performance management systems Actively encourage,
and lead on environmental sustainability targets across the School site
HR & Staffing Support
Support
the HR department in the recruitment and onboarding of non-teaching staff.
Supervise
operational support staff (e.g. maintenance workers, cleaners, drivers,
security guards).
Ensure
appropriate staff deployment, performance reviews, and professional
development plans.
Finance & Procurement
Assist
in budget planning for operations and ensure cost-effective procurement
and resource allocation.
Oversee
purchasing of school supplies, equipment, and service contracts.
Manage
vendor relationships and ensure contractual obligations are met.
Transport & Security
Oversee
school transportation operations, ensuring safety, punctuality, and parent
satisfaction.
Manage
security personnel and systems to ensure student and staff safety on
campus.
Parent & Community Relations
Act
as a key contact for operational inquiries from parents and staff.
Work
closely with the admissions and administration teams to support parent
engagement and satisfaction.
Qualifications & Experience
Bachelor’s
degree in business administration, Facilities Management, or related field
(master’s preferred).
Minimum
5–7 years of experience in school operations or facilities management,
ideally within a school or hospitality setting.
Strong
leadership, organizational, and problem-solving skills.
Excellent
interpersonal and communication skills.
Familiarity
with UAE regulations, KHDA requirements, and health & safety standards
is highly desirable.
Proficient in MS
Office and school information systems. Job Id: UjFMq6ncg0vb6jWac6jqcI0GDNJL7NID8MbaneBddPXuDYIXfK8jDhU+cDbTMwD8vx5c8XfkInz5A+BXVVsL+ZSihrG0B/gNQEmNjwANqTw6mr4yXEPbNLogNFqz
Regent
International School is looking for a talented Manager of School
Operations (MSO) who will be responsible for overseeing all facilities,
security, health, safety and compliance operations across the school. The
School Operations Manager plays a key leadership role in ensuring the smooth
day-to-day non-academic operations of the school. This includes managing
administrative, logistical, health & safety, and facilities operations to
support a thriving, safe, and efficient learning environment for students,
staff, and parents.
Reporting
to the Principal as an extended part of the School Leadership Team, the
MSO is responsible for School development, maintenance, safety, security
and cleanliness of the school building and grounds, ensuring that the site
and facilities are always available for School use as well as external users.
Key Responsibilities
Operational Leadership
Oversee
and coordinate all non-academic operations of the school, including
facilities, security, transport, procurement, and administrative support.
Serve
as the primary liaison between the academic leadership team and support
service departments (maintenance, cleaning, IT support, catering, etc.).
Lead
the development and implementation of operational policies and procedures
to ensure compliance and effectiveness.
Operations, Facilities & Health and Safety
Ensure
that school facilities are well-maintained, clean, and compliant with all
relevant health, safety, and environmental regulations.
Manage
emergency response plans, fire drills, and compliance with local authority
and KHDA requirements.
Oversee
maintenance schedules, renovation projects, and vendor performance.
Regularly and
proactively inspect the school building and grounds to identify any
maintenance or development requirementsLine manages the
school facilities and cleaning teams effectively to ensure
all maintenance, cleaning requests and requirements are met in a
timely manner and to a consistent high qualityProvide operational
and logistical support to all staff members seeking to organise
School events, functions and performancesLine manages the
school clinic team effectively to ensure all health and safety
compliance guidelines and requirements are metLine manages the
school security team effectively to ensure all aspects of School security
are covered both during and outside operational School hours, including
being the liaison for contractorsOversee and support
School security team with traffic management during drop-off and
pickup TimingsOversee and regulate
the safe usage of all School facilities, ensuring health and
safety standards are always met, particularly with regards to Sports
facilities e.g. swimming pool and lifeguardsBe the liaison and
contact persons for all external and third-party providers looking to use
the premises both during and outside operational School hoursOversee all operations
of externally provided services onsite i.e. School transport,
canteen catering and parent café.Oversee all aspects of
School compliance and inspection from external governmental bodies i.e.
KHDA, DHA, Dubai Municipality, Civil Defence and RTAOversee and
proactively facilitate all School emergency plans and procedures i.e. fire
drills, evacuation management, lockdowns, lock-ins, extreme weather
conditions, emergency School closures etc.Provide advice and
strategic guidance to the Principal and wider Senior Leadership Team
on operational matters, and be accountable for their effectiveness using
robust performance management systems Actively encourage,
and lead on environmental sustainability targets across the School site
HR & Staffing Support
Support
the HR department in the recruitment and onboarding of non-teaching staff.
Supervise
operational support staff (e.g. maintenance workers, cleaners, drivers,
security guards).
Ensure
appropriate staff deployment, performance reviews, and professional
development plans.
Finance & Procurement
Assist
in budget planning for operations and ensure cost-effective procurement
and resource allocation.
Oversee
purchasing of school supplies, equipment, and service contracts.
Manage
vendor relationships and ensure contractual obligations are met.
Transport & Security
Oversee
school transportation operations, ensuring safety, punctuality, and parent
satisfaction.
Manage
security personnel and systems to ensure student and staff safety on
campus.
Parent & Community Relations
Act
as a key contact for operational inquiries from parents and staff.
Work
closely with the admissions and administration teams to support parent
engagement and satisfaction.
Qualifications & Experience
Bachelor’s
degree in business administration, Facilities Management, or related field
(master’s preferred).
Minimum
5–7 years of experience in school operations or facilities management,
ideally within a school or hospitality setting.
Strong
leadership, organizational, and problem-solving skills.
Excellent
interpersonal and communication skills.
Familiarity
with UAE regulations, KHDA requirements, and health & safety standards
is highly desirable.
Proficient in MS
Office and school information systems. Job Id: UjFMq6ncg0vb6jWac6jqcI0GDNJL7NID8MbaneBddPXuDYIXfK8jDhU+cDbTMwD8vx5c8XfkInz5A+BXVVsL+ZSihrG0B/gNQEmNjwANqTw6mr4yXEPbNLogNFqz

Fortes Education
School Operations Manager - Regent International School