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AL QANNATI BKC GROUPS OF COMPANIES
Executive-Customer Service
Location:
Sharjah, United Arab Emirates
Department: Customer Service
Job Description
ABOUT US
Intergrande BKC delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Over 22+ years of experience working with the UAE’s leading companies, we deploy the industry best tailored manpower services to advance our client success.
JOB DESCRIPTION
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Maintaining a pleasant working environment for your team.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month

AL QANNATI BKC GROUPS OF COMPANIES
Executive-Customer Service