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Location:
Sharjah, United Arab Emirates
Department: Customer Service
Job Description

ABOUT US
Intergrande BKC delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Over 22+ years of experience working with the UAE’s leading companies, we deploy the industry best tailored manpower services to advance our client success.

JOB DESCRIPTION

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Maintaining a pleasant working environment for your team.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

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AL QANNATI BKC GROUPS OF COMPANIES
Executive-Customer Service