• Stand at designated entrance and exit points to monitor and control access to the center.
• Greet customers warmly and professionally at the entrance to create a welcoming atmosphere and ensure a positive first impression of the center.
• See off customers with a polite and friendly demeanor, thanking them for their visit and encouraging them to return.
• Monitor and control access to the facility at the entrance and exit points.
• Ensure no unauthorized person enters the facility.
• Assist in crowd control during peak hours or events.
• Conduct regular patrols of the center to monitor customer activities and identify potential security issues.
• Ensure compliance with center rules and regulations by customers.
• Report any suspicious activity or safety concerns to the Operations team immediately.
• Act as the first responder during incidents, such as customer disputes, safety hazards, or emergencies.
• Assist the Operations team in de-escalating situations involving difficult or unruly customers.
• Provide support in medical emergencies by ensuring the affected area is clear and secure.
• Assist the Operations team in managing hard-to-handle customers with professionalism and tact.
• Work closely with the team to ensure a smooth flow of operations during busy periods.
• Provide assistance in evacuations or emergency drills as needed.
• Ensure all safety equipment and emergency exits are in working order and not obstructed.
• Monitor and enforce policies to prevent prohibited items or actions in the center.
• Collaborate with the Operations and Management teams to enhance the overall customer experience and safety.
• Secure all exits, doors and windows after end of operations
• Any other task assigned by supervisor/manager
• General Skills: -
• Fluent communication skills.
• Have pleasing and outgoing personality.
• Should be accountable, responsible and most importantly trustworthy.
• Have Knowledge of legal guidelines for area security and public safety.
• Excellent surveillance and observation skills
• Being confident and focused
• Being professional and courteous
• Trained in self-defence.
• Resolving problems quickly

Job Location: Fun City, 2nd floor, Giga Mall DHA Phase II, Islamabad.

Job Type: Full-time

Pay: Rs30,000.00 - Rs35,000.00 per month

Work Location: In person