Leadership and Management:

• Conduct regular site visits to ensure cleanliness and orderliness of the store.
• Foster a positive and productive work environment within the store team.
• Provide leadership training and coach the store managers and in-charge

Operational

• Oversee inventory management, supply chain logistics, and equipment maintenance.
• Monitor daily operations to ensure compliance with company standards, safety and health regulations.
• Analyze and address operational issues, implementing corrective actions as needed.
• Report any technical and maintenance issue and resolve immediately.
• Coordinate with the purchasing department and suppliers if required for orders and delivery of items.
• Maintain the cleanliness of front and back of the house and coordinate with the cleaning and pest control services whenever required.
• Ensure that the restaurant is adequate and competently staffed to meet the guest’s needs.
• Maintain product and service quality standards by conducting ongoing evaluations and investigating any complaints.
• Maintain a healthy and safe environment for the employees and guests.

Financial Performance

• Develop and implement strategies to achieve sales targets and profitability goals for the district.
• Review financial reports, including sales, expenses, and labor costs, and provide actionable insights for improvement.
• Manage budgeting and forecasting processes for each location within the district.
• Oversee and cross-checking the food cost report, sales report, sales comparison and analysis on a daily, weekly and monthly basis.

Customer Experience

• Ensure exceptional customer service standards are consistently met across all locations.
• Address customer complaints and feedback in a timely and effective manner.
• Implement programs and initiatives to enhance customer satisfaction and loyalty.
• Resolve any complaints and conflict between management, employees and guests.

Staff Development

• Recruit, train, and develop store managers and staff members.
• Conduct performance evaluations, provide constructive feedback, and identify opportunities for professional growth.

Those interested please forward your application to acbphr@gmail.com

Job Type: Full-time

Job Id: kWx+eHdKWW4TH5UJik8kCpMm93iMFF16OdCUhN99DbNzEkdyKjDnks+Q417PX+rW5SyXVtBRTB8uxC7RFNe/yQ6Kxec9/0zPEB+spVewTqKLsR7SiUc=