We are looking for motivated Freshies to join our QA For Sales team. This entry-level position is ideal for fresh graduates who are eager to start a career in Quality Assurance of sales. You’ll be responsible for monitoring and evaluating sales calls and processes to ensure quality standards are met and customer experiences are optimized.

Timings: 9pm - 6am (NIGHT SHIFT)
Location: Bahadurabad, Karachi

Key Responsibilities:

• Monitor and evaluate sales calls to ensure adherence to company scripts and quality standards
• Provide constructive feedback to sales representatives to improve performance
• Identify training needs and communicate them to the training team
• Assist in developing quality benchmarks and evaluation forms
• Maintain detailed QA reports and documentation
• Collaborate with sales, training, and management teams to ensure quality alignment
• Ensure compliance with company policies and procedures during customer interactions

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field
• Strong English communication and listening skills
• Analytical mindset with attention to detail
• Basic understanding of sales processes is a plus
• Proficiency in MS Office (Excel, Word)
• Ability to work in a fast-paced environment and adapt to feedback

What We Offer:

• Training and mentorship from experienced professionals
• Commission

Job Type: Full-time

Application Question(s):

• Will you be okay to work in Night Shift?
• What are your salary expectation?

Language:

• English (Required)

Work Location: In person

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