Duties & Responsibilities

• Oversee daily store operations and ensure consistent service quality.

• Train, supervise, and motivate retail staff to meet performance goals.

• Monitor inventory levels, manage stock rotation, and coordinate with suppliers.

• Develop promotional strategies to increase foot traffic and sales.

• Address customer complaints and resolve issues to maintain satisfaction.

• Analyze sales trends and prepare performance reports for upper management.

• Enforce visual merchandising standards and ensure store cleanliness.

• Manage budgets, sales targets, and operational costs effectively.

• Ensure all retail activities comply with company policies and industry regulations.

Job Profile

• Bachelor’s degree in Business, Marketing, or a related discipline.

• 3–5 years of experience in a retail supervisory or management role.

• Strong leadership skills and a customer-first mindset.

• Proficient in POS systems and inventory management tools.

• Excellent communication and problem-solving abilities.

• Ability to work in a fast-paced environment and adapt to change.

• Flexible with working hours, including weekends and holidays.