Empowering Progress Through Integrated Supply Chain & Logistics Solutions

Logistics Co. is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments.

Operating at the heart of Saudi Arabia’s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond.

With a focus on efficiency, reliability, and environmental responsibility, the team ensures that every link in the supply chain supports Red Sea Global’s commitment to sustainability, operational excellence, and local value creation.

Efficiency in Motion. Excellence in Delivery.

Job Purpose:

• The Senior Specialist, Key Account Management, will support the Associate Director in developing and managing relationships with key clients within the hospitality sector (hotels, restaurants, retail) and other industries in KSA and potentially the wider MENA region.
• This role will focus on sourcing and key account management, business development, and enhancing client satisfaction, while contributing to revenue growth.
• The Senior Specialist will assist in identifying new business opportunities and ensure smooth delivery of Red Sea Trading & Logistic Co's services.

Job Responsibilities:

• Account Management: Support the management of key accounts across hospitality and external sectors. Develop a solid understanding of client needs and contribute to offering tailored solutions. Build and maintain strong relationships with clients, ensuring consistent communication and satisfaction.
• Business Development Support: Identifying, sourcing and pursuing new business opportunities within the hospitality and non-hospitality sectors in KSA and the MENA region. Participate in outreach efforts, networking, and client onboarding activities as required by the Associate Director.
• Sales & Revenue Growth: Contribute to achieving sales targets by supporting the sourcing, on-boarding, negotiation process and client interactions. Help ensure services and products are delivered in line with client expectations and Red Sea Trading & Logistic Co objectives.
• Collaboration with Cross-Functional Teams: Collaborate with logistics, sourcing/purchasing, operations, and RSG support divisions to ensure smooth service execution and problem resolution for key clients.
• Client Retention & Satisfaction: Help implement customer retention initiatives, including regular feedback programs and proactive follow-ups. Assist in identifying and addressing client concerns to ensure high satisfaction levels.
• Market Intelligence: Stay informed on market trends, competitor activity, and customer needs across KSA and the MENA region. Provide feedback and insights to the Associate Director for strategic decision-making.
• Reporting & Forecasting: Support in gathering data and preparing sales forecasts, market analysis, and performance reports for senior leadership. Assist in tracking sales pipeline health and key performance metrics.

Job Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, Hospitality Management, or a related field.
• 5-7 years of experience in Key Account Management or Sales, with a strong background in hospitality, logistics, or sales, purchasing
• Familiarity with business development, sourcing, and logistics operations in KSA and the MENA region.
• Fluency in Arabic and English (both spoken and written) is required.
• Client Relationship Management: Strong ability to build and maintain lasting relationships with clients, ensuring satisfaction and loyalty.
• Sales & Business Development: Good understanding of sales processes and the ability to contribute to generating new business opportunities.
• CRM Proficiency: Experience with CRM systems to track account activity and maintain a healthy pipeline.
• Negotiation & Problem Solving: Ability to assist in negotiations and resolve issues that arise with clients or internally.
• Communication Skills: Excellent written and verbal communication in both Arabic and English, essential for effective interaction with clients and internal teams.
• Financial Understanding: Ability to assist in financial analysis and track key metrics to ensure profitable account management.