Eyewa is seeking a highly competent and results-driven Warehouse
Operations Supervisor to lead the end-to-end execution of warehouse
functions with a strong focus on operational excellence, inventory integrity,
and delivery performance. The ideal candidate will bring a minimum of 6
years of progressive leadership experience in warehouse operations,
preferably within high-volume retail supply chains in the Middle East.

This role demands a meticulous professional with hands-on expertise in
inbound logistics, inventory management, order fulfillment
(picking/packing), outbound distribution, and system-driven
operational monitoring using ERP platforms and Microsoft Excel.
The successful candidate will be responsible for designing and
implementing performance frameworks, ensuring cross-functional
collaboration with logistics and procurement teams, and identifying process
optimization opportunities to drive continuous improvement across the
warehouse network.

Key Responsibilities
Operational Leadership
-Manage the full spectrum of warehouse operations including inbound
receipt of goods, space management, storage accuracy, picking,
staging, and outbound logistics
-Develop and execute operational workflows in alignment with SLA,
KPI, and safety compliance requirements
-Ensure seamless inventory flow and timely order dispatch aligned
with customer delivery commitments
People Management
-Supervise, coach, and evaluate a warehouse team to ensure
productivity, accountability, and adherence to operational procedures
-Implement team performance metrics and conduct regular
evaluations and feedback sessions
-Oversee workforce planning including shift schedules, workload
distribution, and cross-training initiatives

Process Optimization & Continuous Improvement
-Identify and execute continuous improvement projects using Lean or
Six Sigma methodologies to eliminate inefficiencies and reduce
operational costs
-Develop SOPs and best practices for warehouse activities; ensure
consistent adoption across shifts
-Lead root cause analysis for operational bottlenecks and implement
corrective and preventive measures.

Technology & Reporting
-Leverage ERP systems (such as SAP, Oracle, or Microsoft Dynamics)
to monitor warehouse performance, manage stock levels, and execute
order processing
-Utilize advanced Excel techniques (Pivot Tables, Power Query,
VLOOKUP, conditional logic) to generate dashboards, operational
reports, and forecasting models
-Ensure system data accuracy through regular cycle counts, inventory
reconciliation, and reporting audits

Health, Safety & Compliance
-Enforce and monitor strict adherence to health and safety standards
and corporate compliance policies
-Conduct regular safety drills, risk assessments, and ensure
documentation readiness for internal and external audits

Candidate Requirements
-Minimum of 6 years of hands-on warehouse management
experience, preferably in retail, FMCG, or third-party logisticsStrong understanding of warehouse layout planning, inventory
management principles, and fulfillment operations
-Proven leadership capability in managing large operational teams
across multiple shifts
-Advanced proficiency in ERP systems and Microsoft Excel; familiarity
with WMS and BI tools is a plus
-Excellent analytical, organizational, and decision-making skills; able -
to interpret data and drive strategy
-Demonstrated ability to lead transformation initiatives and scale
warehouse operations to support business growth
-Experience in working within structured, high-volume retail
environments in the GCC region is highly preferred
-Bachelor’s degree in Logistics, Supply Chain Management,
Operations, or related field

Job Type: Full-time

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