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eyewa

Trendy, fun and accessible, eyewa (https://eyewa.com) is the Middle East's number one online eyewear store now moving to an omnichannel model. We offer the best brands of color contact lenses, corrective contact lenses, sunglasses, and eyeglasses in the region. eyewa is the one stop solution for all your eyewear needs and it is affordable!! Our culture is fast-paced and ambitious. Our people are our strength and we have a team of diverse, smart thinkers who are encouraged to think creatively and empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to eyewa and play a part in driving the company forward on its truly exciting journey.We are hiring for Optometrists for the Kuwait region of our stores. This role will own all responsibilities relating to the treatment and care of eyewa customers.You will be responsible for:Patient Care and Eye Examinations:<ul><li>Sterilizing and maintaining the cleanliness of the treatment room at all times.</li><li>Making sure the machinery and treatment room is adequately stocked, is regularly maintained and protected from damage and unauthorized use.</li><li>Performing eye examinations in the most efficient manner in order to satisfy the customer and ensure they receive the best eye care possible based on their particular case.</li><li>Making customers feel welcomed and comfortable by explaining the examination procedures clearly.</li><li>Taking a detailed medical history of the customer to better understand and investigate their condition.</li><li>Conduct thorough preliminary tests by visual observation and assessment of the eye, binocular assessment and the assessment of the optical nerve supply / pupillary reaction.</li><li>Utilizing the latest refraction techniques, with instruments such as an autorefractor and a refractometer, to assess the patient's vision.</li><li>When machines are not available, using retinoscopes or trial lenses to assess a patient's vision.</li><li>Using the results of the complete assessment to provide a medical diagnosis for the patient case.</li><li>Providing the patient with information about their diagnoses, what to expect, and what visual aids or treatments they will need to manage their diagnoses.</li><li>Recommending visual aids to the patient based on their specific needs, taking into consideration their age, needs, lifestyle etc.</li><li>Following the patient's detailed assessment, prescribing a treatment prescription and scheduling a follow-up visit.</li><li>Providing customers with appropriate education about prescription / treatments they are receiving and the precautions they need to take when using them.</li></ul>Sales and Store Operations:<ul><li>Increasing store profitability by converting assessment customers into sales</li><li>Supporting sales advisors and customers with any medical or technical questions related to any eyewa products.</li><li>Combining your medical knowledge and sales techniques to convert floor customers into sales</li></ul>You will be:<ul><li>A knowledge powerhouse that shares knowledge freely to the rest of the team.</li><li>An optometrist who prioritizes patient and customer care.</li><li>A person who listens attentively and makes customers feel at ease.</li><li>Understanding of different cultures and adapting to situations in accordance with them.</li><li>A customer champion who leads the customer experience in the store and puts the customer first.</li><li>Increasing sales and achieving targets without impacting the customer experience.</li></ul>You will have:<ul><li>Ideally 1 - 3 years&rsquo; of experience as an Optometrist in a retail environment.</li><li>Bachelor's degree in Optometry as well as being fully licensed by the local governing authority</li><li>In depth knowledge of industry standards of customer service principles and customer relationship management.</li><li>Experience in using advanced techniques to assess and diagnose customer vision problems</li><li>Experience in using advance machines and manual equipment</li></ul>نوع الوظيفة: دوام كاملموقع العمل: بشكل شخصي

Optometrist - Fresh Graduates Welcome to Apply!

Trendy, fun and accessible, eyewa (https://eyewa.com) is the Middle East's number one online eyewear store now moving to an omnichannel model. We offer the best brands of color contact lenses, corrective contact lenses, sunglasses, and eyeglasses in the region. eyewa is the one stop solution for all your eyewear needs and it is affordable!! Our culture is fast-paced and ambitious. Our people are our strength and we have a team of diverse, smart thinkers who are encouraged to think creatively and empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to eyewa and play a part in driving the company forward on its truly exciting journey.We are hiring a Junior Sales Advisor for our Qatar region. This role will report directly to the Store Manager and will own all responsibilities relating to the treatment and care of eyewa customers.You will be responsible for:● Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets.- ATV - inspiring customers across categories and upselling any product. - Conversion - showing exceptional brand awareness and welcoming customers at the store entrance. - UPT - promoting our brand to consumers by inspiring them to purchase more of our products. ● Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations. ● Being well groomed by adhering to Eyewa uniform policies and standards. ● Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers. ● Educating your peers on how to improve their customer service behaviors by sharing your own experiences. ● Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same. ● Executing and maintaining the store's VM standard based on the brand's guidelines. ● Complete cash register transactions efficiently, accurately and fast - invoices, refunds and exchanges. ● Maintaining effective customer data management so that brands/stores can build customer loyalty.● Performing the opening and closing procedures of the store in accordance with established procedures.● Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables.● Taking delivery of stock and entering the received stock into the system as soon as it arrives.● Communicating with the Store Manager regarding stock availability and specific store requirements.● Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom.● Conducting and initiating daily stock counts to maintain a balanced inventory report. ● Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems.You will be:● 1 -3 years experience in a Retail/ Customer Service / Hospitality environment. ● Fluency in English (Arabic is a bonus) ● Optical Knowledge (Must) ● Flexibility to work shifts / retail hours ● Ability to execute store operations, focusing on selected functional areas. ● Confident communicator who excels in verbal communication. ● An enthusiastic self-starter with a can-do attitude. ● Someone who is collaborative, productive and is respectful towards fellow team members. ● Passionate about learning and seeking ways to improve on a personal and professional level.Job Type: Full-timePay: QAR4,000.00 - QAR5,000.00 per monthWork Location: In person

Junior Optical Sales Advisor

Join eyewa and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Optometrist - Fresh Graduates Welcome to Apply!

Junior Optical Sales Advisor