Urwah Admin

eyewa

We are looking for an experienced Warehouse Supervisor to oversee and coordinate the daily warehousing activities. You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits.Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations.Responsibilities&middot; Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring quality of goods. Measure and report the effectiveness of warehousing activities and employees performance. Organize and maintain inventory and storage area. Ensure shipments and inventory transactions accuracy. Communicate job expectations and coach employees. Determine staffing levels and assign workload. Interface with customers care team to answer questions or solve problems. Maintain items record, document necessary information and utilize reports to project warehouse status. Identify areas of improvement and establish innovative or adjust existing work procedures and practices.Job Type: Full-time

Team Lead - IMMEDIATE JOINERS ONLY

OPERATIONS COORDINATOR | OMAN PERMANENT POSITION WITH A STABLE AND GROWING COMPANYDuties and responsibilities<ul><li>Undertaking day-to-day ecommerce and order management tasks, including daily monitoring activities.</li><li>Reviewing and actively managing the efficient flow of all orders through the order management process, identifying any potential issues.</li><li>Coordinating operations management tasks that relate to cross-functional teams or external partners and tools - coordinating resources, information</li></ul>and activities where required.<ul><li>Point of contact for cross-functional teams &ndash;assisting with any queries.</li><li>Assisting with the administration, support, and optimization of ecommerce tools.</li><li>Reporting and following up on any reported issues - logging tickets, providing information, and escalating where required.</li><li>Creating and maintaining ecommerce and operations documentation and guides.</li><li>Support and coordination of ecommerce business team and cross- functional activities and associated tasks.</li><li>Other operational tasks as per company needs</li></ul>Qualifications<ul><li>Ambitious, hardworking and driven!</li><li>Ability to learn quickly</li><li>Excellent knowledge of Excel and ERP (desired)</li><li>Customer oriented</li><li>Fluency in English</li><li>Previous e-commerce/ warehouse operations/ eyewear experience is a plus</li><li>Team player</li><li>Experience: 1-3 years in a similar challenging role</li></ul>Job Type: Full-time

Operations Coordinator

Trendy, fun and accessible, eyewa (https://eyewa.com) is the Middle East's number one online eyewear store now moving to an omnichannel model. We offer the best brands of color contact lenses, corrective contact lenses, sunglasses, and eyeglasses in the region. eyewa is the one stop solution for all your eyewear needs and it is affordable!! Our culture is fast-paced and ambitious. Our people are our strength and we have a team of diverse, smart thinkers who are encouraged to think creatively and empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to eyewa and play a part in driving the company forward on its truly exciting journey.We are hiring a Sales Advisor. This role will report directly to the Store Manager and will own all responsibilities relating to the treatment and care of eyewa customers.You will be responsible for:&#9679; Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets.- ATV - inspiring customers across categories and upselling any product. - Conversion - showing exceptional brand awareness and welcoming customers at the store entrance. - UPT - promoting our brand to consumers by inspiring them to purchase more of our products. &#9679; Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations. &#9679; Being well groomed by adhering to Eyewa uniform policies and standards. &#9679; Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers. &#9679; Educating your peers on how to improve their customer service behaviors by sharing your own experiences. &#9679; Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same. &#9679; Executing and maintaining the store's VM standard based on the brand's guidelines. &#9679; Complete cash register transactions efficiently, accurately and fast - invoices, refunds and exchanges. &#9679; Maintaining effective customer data management so that brands/stores can build customer loyalty.&#9679; Performing the opening and closing procedures of the store in accordance with established procedures.&#9679; Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables.&#9679; Taking delivery of stock and entering the received stock into the system as soon as it arrives.&#9679; Communicating with the Store Manager regarding stock availability and specific store requirements.&#9679; Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom.&#9679; Conducting and initiating daily stock counts to maintain a balanced inventory report. &#9679; Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems.You will be:&#9679; 0-1 years experience in a Retail/ Customer Service / Hospitality environment. &#9679; Flexibility to work shifts / retail hours &#9679; Ability to execute store operations, focusing on selected functional areas. &#9679; Confident communicator who excels in verbal communication. &#9679; An enthusiastic self-starter with a can-do attitude. &#9679; Being confident in your abilities to take responsibility for the floor in the absence of a supervisor or manager. &#9679; A person who enjoys training new employees and assisting with store onboarding and inductions. &#9679; Someone who is collaborative, productive and is respectful towards fellow team members. &#9679; Passionate about learning and seeking ways to improve on a personal and professional level. &#9679; Arabic Speaking (MUST)&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;

Arabic Speaking Sales Advisor - Kuwait, Al Khiran

Warehouse SupervisorWe are looking for an experienced Warehouse Supervisor to oversee and coordinate daily warehousing activities. You will be responsible for implementing production, productivity, quality, and customer service standards, while achieving the required volume targets within set timeframes.Ultimately, you should be able to ensure that daily operations run smoothly and meet or exceed performance expectations.Responsibilities:Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and ensuring the quality of goods.Measure and report the effectiveness of warehousing activities and employee performance.Organize and maintain inventory and the storage area.Ensure accuracy in shipments and inventory transactions.Communicate job expectations clearly and coach employees for continuous improvement.Determine staffing levels and assign workloads accordingly.Interface with the customer care team to answer questions or resolve issues.Maintain accurate records of items, document necessary information, and use reports to assess warehouse status.Identify areas for improvement and implement innovative or enhanced work procedures and practices.Job Type: Full-time

Warehouse Supervisor

Team Lead

Trendy, fun and accessible, eyewa (https://eyewa.com) is the Middle East's number one online eyewear store now moving to an omnichannel model. We offer the best brands of color contact lenses, corrective contact lenses, sunglasses, and eyeglasses in the region. eyewa is the one stop solution for all your eyewear needs and it is affordable!! Our culture is fast-paced and ambitious. Our people are our strength and we have a team of diverse, smart thinkers who are encouraged to think creatively and empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to eyewa and play a part in driving the company forward on its truly exciting journey.We are hiring a Sales Advisor. This role will report directly to the Store Manager and will own all responsibilities relating to the treatment and care of eyewa customers.You will be responsible for:&#9679; Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets.- ATV - inspiring customers across categories and upselling any product. - Conversion - showing exceptional brand awareness and welcoming customers at the store entrance. - UPT - promoting our brand to consumers by inspiring them to purchase more of our products. &#9679; Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations. &#9679; Being well groomed by adhering to Eyewa uniform policies and standards. &#9679; Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers. &#9679; Educating your peers on how to improve their customer service behaviors by sharing your own experiences. &#9679; Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same. &#9679; Executing and maintaining the store's VM standard based on the brand's guidelines. &#9679; Complete cash register transactions efficiently, accurately and fast - invoices, refunds and exchanges. &#9679; Maintaining effective customer data management so that brands/stores can build customer loyalty.&#9679; Performing the opening and closing procedures of the store in accordance with established procedures.&#9679; Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables.&#9679; Taking delivery of stock and entering the received stock into the system as soon as it arrives.&#9679; Communicating with the Store Manager regarding stock availability and specific store requirements.&#9679; Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom.&#9679; Conducting and initiating daily stock counts to maintain a balanced inventory report. &#9679; Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems.You will be:&#9679; 0-1 years experience in a Retail/ Customer Service / Hospitality environment. &#9679; Flexibility to work shifts / retail hours &#9679; Ability to execute store operations, focusing on selected functional areas. &#9679; Confident communicator who excels in verbal communication. &#9679; An enthusiastic self-starter with a can-do attitude. &#9679; Being confident in your abilities to take responsibility for the floor in the absence of a supervisor or manager. &#9679; A person who enjoys training new employees and assisting with store onboarding and inductions. &#9679; Someone who is collaborative, productive and is respectful towards fellow team members. &#9679; Passionate about learning and seeking ways to improve on a personal and professional level.&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: KWD&#1635;&#1637;&#1632;&#1643;&#1632;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;

Sales Advisor - Kuwait (Hawally)

We are hiring a Russian Speaking WOMAN Sales Advisor for our Dubai region. This role will report directly to the Store Manager and will own all responsibilities relating to the treatment and care of eyewa customers.You will be responsible for:<ul><li>Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets.</li><li>ATV - inspiring customers across categories and upselling any product.</li><li>Conversion - showing exceptional brand awareness and welcoming customers at the store entrance.</li><li>UPT - promoting our brand to consumers by inspiring them to purchase more of our products.</li><li>Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations.</li><li>Being well groomed by adhering to Eyewa uniform policies and standards.</li><li>Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers.</li><li>Educating your peers on how to improve their customer service behaviors by sharing your own experiences.</li><li>Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same.</li><li>Executing and maintaining the store's VM standard based on the brand's guidelines.</li><li>Complete cash register transactions efficiently, accurately and fast - invoices, refunds and exchanges.</li><li>Maintaining effective customer data management so that brands/stores can build customer loyalty.</li><li>Performing the opening and closing procedures of the store in accordance with established procedures.</li><li>Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables.</li><li>Taking delivery of stock and entering the received stock into the system as soon as it arrives.</li><li>Communicating with the Store Manager regarding stock availability and specific store requirements.</li><li>Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom.</li><li>Conducting and initiating daily stock counts to maintain a balanced inventory report.</li><li>Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems.</li></ul>You will be:<ul><li>0 - 1 years experience in a Retail/ Customer Service / Hospitality environment.</li><li>Fluency in English</li><li>Flexibility to work shifts / retail hours</li><li>Ability to execute store operations, focusing on selected functional areas.</li><li>Confident communicator who excels in verbal communication.</li><li>An enthusiastic self-starter with a can-do attitude.</li><li>Being confident in your abilities to take responsibility for the floor in the absence of a supervisor or manager.</li><li>A person who enjoys training new employees and assisting with store onboarding and inductions.</li><li>Someone who is collaborative, productive and is respectful towards fellow team members.</li><li>Passionate about learning and seeking ways to improve on a personal and professional level.</li></ul>Job Type: Full-time

SALES ADVISOR - RUSSIAN SPEAKING - DUBAI (Women Only)

Join eyewa and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.