Bold Hospitality. Grand Experiences.

Red Sea Global is proud to partner with Grand Hyatt , one of the world’s most iconic luxury hotel brands, Grand Hyatt - The Red Sea is more than a hotel—it's a destination within a destination , setting a new standard for indulgent luxury in Saudi Arabia.

At Grand Hyatt , care is the most powerful force in hospitality. It lives at the heart of everything we do—from the way we welcome our guests to how we uplift and empower our people. Our purpose is simple yet profound: We care for people so they can be their best.

Where Every Moment is Grand.

Job Overview:

• As the Human Resources Manager, your role is to serve the needs of the business, our guests and our colleagues by supporting the Human Resources strategy of the hotel and effectively managing the operational requirements of the hotel.
• To ensure the smooth and efficient Human Resources operation, while Maintaining Hyatt International Standards for the Human Resources Department.

Key areas of responsibilities:

• Please note that the responsibilities outlined below are not exhaustive. Grand Hyatt The Red Sea employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Human Resource Manager you will need to:

Strategy and Planning

• To assist the Cluster Director of HR in developing the department’s annual budget to integrate with the overall hotel budget.

HR Operations

• Uphold and enhance Grand Hyatt the Red Sea HR operational policies and procedures
• Oversee the HR operations according to a comprehensive and current knowledge of the local labor law.
• Monitor and coordinate all matters related to work permits and visas.
• Maintain comprehensive employment records securely, both electronically and physically, and ensure all is kept confidential.
• Preform any additional duties as required for the operational smoothness
• Assist in all areas concerning sourcing, recruitment, performance management, employee discipline, and administration.
• Prepare Offer Letters for signature of Director of Human Resources.
• Send signed Offer Letters to candidates (preferably by e-mail) along with Employment Kit.
• Follow Up with candidates.
• Coordinate upon receipt of visa, in order to book flight.
• Coordinate Group Arrivals with the Director of Human Resources.
• Call candidates before arrival to discuss last arrangements.
• Oversee the dissemination of key messages, business strategy, vision and values to all employees. Foster employee communication initiatives and platforms to facilitate feedback.
• Monitor all employee grievances and ensure they are resolved.

Recruitment List:

• Maintain an up-to-date Recruitment List at all times, with candidates and status.
• Ensure that the Department Heads are kept in the loop, and that the recruitment list is available.
• Send regular updates to the Housing Manager, in order to plan room blocking.

Talent Database:

• Maintain up to date Talent Database.
• Purge database and files on regular basis.
• Follow up with potential candidates on regular basis to keep their records up to date.
• Ensure that a proper Recruitment Career Profile is available for all candidates in the Talent Database.

Interviews:

• Coordinate the screening of all incoming applications (external as well as files forwarded internally) and ensure that we have a complete dossier on file.

Vacancy List:

• Coordinate vacancies with Department Heads, based on approved Employee Requisition Forms.
• Maintain an updated consolidated vacancy list.
• Send weekly Vacancy Lists to Department Heads to post on Job Notice Boards.

Correspondence:

• Send out all Regret and Hold letters.
• Initiate and administer Reference Checks.
• Keep updated Recruitment Checklist for candidates.

Job Descriptions and Employee Specifications:

• Ensure that a Job Description and Employee Specification (Competency Profiles) is available for each position in the hotel, and that they are updated on regular basis.

Recruitment Agencies:

• Keep up to date file for potential recruitment agencies abroad.
• Stay in contact with potential agencies, and update the Director of Human Resources a of any potential changes or developments.

Internet Recruitment:

• Administer the on-line database.

Internal Transfers:

• Keep updated Succession Planners on file, in order to advice the Director of Human Resources on internal applicants.
• Assist Director of Human Resources in coordinating internal and external transfers.

General

• To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.
• To report for duty punctually wearing the correct uniform and name badge at all times.
• To maintain a high standard of personal appearance and hygiene at all times.
• To maintain a good rapport and working relationship with staff in the department colleagues and all other departments.
• To attend and contribute to all staff meetings Departmental and other related activities.
• To fully support the Departmental Training Function in the Department assigned.
• To undertake any reasonable tasks and secondary duties as assigned by Director of Human Resources.
• To respond to any changes in Communications function as dictated by the market and the hotel.
• To project at all times a positive and motivated attitude and exercise self-control.
• To have a complete understanding of the Human Resources section in the Operations Manual and Policies & Procedures.
• To provide courteous and professional service at all times.
• To attend all meetings as required by the Director of Human Resources.