Qureos Mentor

Grand Hyatt The Red Sea

<div><div><p>Summary</p><div><p><b>
Role Purpose</b></p><p>
Support leisure segment growth by managing day-to-day trade partner requests, rate distribution checks, content accuracy, and small booking conversions for both properties.</p><p><b>
Key Responsibilities</b></p><ul><li>Service leisure agencies and luxury advisors: availability checks, quotations, confirmations, and amendments.</li><li>Ensure accurate rate loading, content, and images across channels in coordination with eCommerce.</li><li>Track campaign performance, co-op deliverables, and produce weekly production reports.</li><li>Coordinate trade trainings, webinars, and fam logistics; maintain partner databases.</li><li>Escalate VVIP/complex itineraries to Sales Manager; secure deposits and documentation.</li></ul><p><b>
KPIs</b></p><ul><li>Response SLAs and conversion ratio.</li><li>Content parity and distribution accuracy.</li><li>Campaign/reporting timeliness and partner satisfaction.</li><li>Revenue from self-handled files.</li></ul></div></div><div><p><br>
Qualifications</p><div><p><b>
Qualifications &amp; Experience</b></p><ul><li>1&ndash;3 years in leisure/travel trade or DMC/TA background.</li><li>Detail-oriented; Arabic &amp; English.</li></ul><p><b>
Other Requirements</b></p><ul><li>Occasional evening/weekend work around holiday peaks; travel for fam hosting as needed.</li></ul></div></div></div>

CLUSTER SALES EXECUTIVE – LEISURE (RIYADH BASED)

<div><div><p>Summary</p><div><p>
You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Sales is responsible to provide leadership in all selling activities within the hotel, working closely with the Rooms, Food and Beverage and other revenue-generating departments to maximise sales through the activities of the Sales Department and other employees.</p></div></div><div><p><br>
Qualifications</p><div><p>
Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management. Minimum 2 years work experience as Director of Sales in larger operation. Good problem solving, administrative and interpersonal skills are a must.</p></div></div></div>

DIRECTOR OF SALES

<div><div><p>Summary</p><div><p>
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Associate Director of Sales is responsible to assist in providing leadership in all selling activities within the hotel, working closely with the Rooms, Food and Beverage and other revenue-generating departments to maximise sales through the activities of the Sales Department and other employees.</p></div></div><div><p>
Qualifications</p><div><p>
Minimum 1 years work experience as ADOS in a luxury international brand hotel. &middot;</p><p>
Good understanding of selling techniques and marketing approaches.</p><p>
Computer skills in MS Office, email, Fidelio/Delphi/RESERVE will be an asset.</p></div></div></div>

ASSOCIATE DIRECTOR OF SALES - LEISURE

<div><div><p>Summary</p><div><p>
You will be responsible to provide an excellent and consistent level of service to your customers. The Hair Stylist is responsible to ensure the smooth operation of the activities and maintenance of equipment in treatment rooms.</p></div></div><div><p><br>
Qualifications</p><div><p>
Holder of an international certification as Hair stylist, with minimum of 2 years work experience.</p></div></div></div>

HAIR DRESSER

<div><div><p>Summary</p><div><p><b>
Role Purpose</b></p><p>
Support the Event Planning team with administration, client communication, documentation, and day-of coordination to ensure accurate and timely delivery of events.</p><p><b>
Key Responsibilities</b></p><ul><li>Prepare, update, and distribute BEOs, banquet checks, floor plans, and signage.</li><li>Maintain event files, timelines, menus, and function diaries; track guarantees and cutoff dates.</li><li>Coordinate site inspections, tastings, and vendor access; manage sample orders and collateral.</li><li>Handle client queries, minor changes, and confirmations under guidance of Event Planning Manager.</li><li>Support onsite execution: registration, VIP amenities, rooming list audits, and post-event follow-up.</li><li>Ensure data accuracy in systems (Opera/S&amp;C or equivalent) and generate standard reports.</li></ul><p>
KPIs</p><ul><li>On-time and error-free documentation (BEOs, diagrams, checks).</li><li>Internal/external response SLAs and satisfaction feedback.</li><li>Reduction in last-minute changes and rework.</li><li>Compliance with filing and audit standards.</li></ul></div></div><div><p>
Qualifications</p><div><p><b>
Qualifications &amp; Experience</b></p><ul><li>1&ndash;3 years in hotel events or strong internship/trainee background.</li><li>Excellent MS Office/365 skills; Arabic &amp; English.</li></ul><p><b>
Other Requirements</b></p><ul><li>Onsite presence with flexible schedule aligned to event operations</li></ul></div></div></div>

EVENT PLANNING EXECUTIVE - ONSITE

<div><div><p>Summary</p><div><p><b>
Role Purpose</b></p><p>
Drive corporate transient and small group revenue from Riyadh- and KSA-based accounts for Miraval Red Sea and Grand Hyatt Red Sea, focusing on negotiated corporate, premium corporate, consortia/TPN, and small MICE within corporate segments.</p><p><b>
Key Responsibilities</b></p><ul><li>Own a portfolio of corporate accounts (local &amp; regional HQs, government-related entities, multinational firms) with annual account plans and production targets across both properties.</li><li>Prospect and convert new corporate business through proactive sales (cold/warm outreach, client visits, roadshows, trade associations, chambers).</li><li>Lead RFP/NRFP process: rate strategy alignment, bid submission, contracting, implementation, and compliance audits.</li><li>Grow small corporate groups (up to ~40 rooms) and executive retreats, aligning wellness experiences (Miraval) and luxury business services (Grand Hyatt).</li><li>Conduct regular sales calls in-market; host site inspections/fams (coordinate logistics to Red Sea destination).</li><li>Manage pipeline, activities, and conversion in CRM; maintain accurate account/contact data.</li><li>Negotiate rates, value-adds, and LRA/blackout terms within delegated authority; escalate as needed.</li><li>Collaborate with Revenue Management on pricing, fences, and displacement analysis.</li><li>Partner with Marketing for B2B campaigns, account-based marketing, and corporate partnerships.</li><li>Ensure post-stay follow-up, feedback capture, issue resolution, and retention plans.</li></ul><p>
KPIs</p><ul><li>Corporate room nights &amp; revenue (by property); RevPAR/ADR growth on negotiated accounts.</li><li>New business revenue and number of new activated accounts.</li><li>RFP win rate &amp; implementation compliance.</li><li>Sales productivity metrics (calls, meetings, proposals, conversion).</li><li>Forecast accuracy (30/60/90).</li><li>Account satisfaction/NPS and repeat production.</li></ul></div></div><div><p>
Qualifications</p><div><p><b>
Qualifications &amp; Experience</b></p><ul><li>3&ndash;5 years in corporate hotel sales in KSA/GCC; luxury or lifestyle experience preferred.</li><li>Strong Riyadh corporate network; Arabic and English fluency.</li></ul><p>
Other Requirements</p><ul><li>Travel to Red Sea properties and other KSA cities as needed (~25&ndash;40%).</li><li>Valid KSA driving license preferred.</li></ul></div></div></div>

CLUSTER SALES MANAGER - CORPORATE - RIYADH BASED ( SAUDI NATIONAL )

<div><div><p>Summary</p><div><p><b>
Role Purpose</b></p><p>
Generate qualified leads and support conversion for corporate transient and small groups for both properties, executing daily sales activities and account servicing.</p><p><b>
Key Responsibilities</b></p><ul><li>Conduct prospecting (calls, emails, LinkedIn, field visits) and qualify opportunities; set appointments for Sales Managers.</li><li>Prepare proposals, simple contracts, and rate letters; follow up to closure.</li><li>Maintain account/contact records, call reports, and activities in CRM.</li><li>Support RFP data collation and implementation; monitor compliance (rate loading, GDS/IDS checks).</li><li>Coordinate client visits and site inspections; manage sample requests and collateral.</li><li>Handle small-volume requests within delegated rate grid.</li></ul><p><b>
KPIs</b></p><ul><li>Qualified leads generated &amp; conversion contribution.</li><li>Activity productivity (calls/meetings) and CRM hygiene.</li><li>Response time SLAs and proposal turnaround.</li><li>Revenue from self-sourced opportunities.</li></ul></div></div><div><p>
Qualifications</p><div><p><b>
Qualifications &amp; Experience</b></p><ul><li>1&ndash;3 years in hotel sales/business development; strong communication and organization.</li><li>Arabic &amp; English fluency.</li></ul><p><b>
Other Requirements</b></p><ul><li>Riyadh fieldwork; periodic travel to Red Sea for familiarization and client hosting.</li></ul></div></div></div>

CLUSTER SALES EXECUTIVE – CORPORATE - RIYADH BASED (SAUDI NATIONAL)

Join Grand Hyatt The Red Sea and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.