Job Description:

We are looking for a motivated IT Support Intern to join our IT team. This internship will provide hands-on experience in troubleshooting hardware/software issues, assisting end-users, and supporting IT infrastructure. The ideal candidate should have a basic understanding of IT systems and a willingness to learn in a fast-paced environment.

Responsibilities:

• Assist in troubleshooting hardware, software, and network issues for employees.
• Provide technical support via email, phone, or in-person.
• Install, configure, and update operating systems and software.
• Help maintain IT inventory, including tracking hardware and software assets.
• Support the setup of workstations, printers, and other IT equipment.
• Assist in basic network troubleshooting (Wi-Fi, LAN, VPN, etc.).
• Document and escalate IT issues to senior team members when necessary.
• Learn and assist with cybersecurity best practices.
• Participate in IT projects and contribute to process improvements.

Required Skills and Qualification:

• Currently pursuing or recently completed a degree in IT, Computer Science, or a related field.
• Basic understanding of Windows, macOS, and Linux operating systems.
• Knowledge of MS Office 365, Google Workspace, and basic networking concepts.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and ability to work in a team.
• Ability to multitask and prioritize tasks effectively.
• Willingness to learn and adapt to new technologies.

Preferred Qualifications:

• Familiarity with Active Directory, ticketing systems.
• Basic scripting knowledge (PowerShell, Java Script) is a plus.
• Experience in troubleshooting basic.

Benefits of the Internship:

• Hands-on experience in a professional IT environment.
• Mentorship and training from experienced IT professionals.
• Opportunity to work on real-world IT projects.
• Certificate of completion and potential for a full-time role.

Job Type: Internship
Contract length: 3 months

Application Question(s):

• Are you willing to do 3-month unpaid internship remotely?

Work Location: In person

Job Id: VH3uzBjWSaJG2FqA57jPHaTKp3SlQkLzhPz7RD75AaNtoVfNr8qznLoDW1708EUqeVh5+17KUfWYVyV7izS1XiIc1R8FcC0TnjFjEdDFUtNpb4VR7VYgU/e0jQ==