Job Description

TASKS & ACCOUNTABILITIES

• Undergo CITI training for biomedical researchers, clinical research associates and good clinical practice (GCP).
• Travel to outreach and SCC as necessary to support patient referrals and follow-up care.
• Referral Management:
• Ensure referral forms are accurately developed and readily available in places of need once key locations are identified.
• Identify & discuss potential patients with consultants that can be referred to SCC or outreach center from the hub for access to care close to patients’ homes as per patients home address.
• Collaborate with consultants to accurately complete referral forms for patients, with all necessary patient information.
• Submit referral forms for review and approval by the consultant.
• Share referral form to the referral centre electronically, prior to the move of the patient –same day of referral.
• Patient Support & Communication:
• Act as a point of contact for patients requiring referrals, ensuring they understand the referral process and what to expect.
• Address patients questions or concerns they may have regarding referral process.
• Ensure that patients are kept informed and up to date on the status of their referrals.
• Collaboration with Healthcare teams:
• Coordinate closely with consultants and healthcare professionals (at Hub & SCC) to ensure referrals are processed efficiently and effectively
• Maintain strong working relationships with staff at outreach and SCC. Identify and address socio-economic problems.
• Assist the team with the collection of specific missing data for individual referred patients as required.
• Administrative Tasks:
• Maintain accurate records of all patient referrals and communications
• Ensure all referral paperwork is completed on time and in accordance with organizational guidelines.
• Assist with reporting and tracking of referral outcomes as required by the team.
• Quality Assurance:
• Monitor referral processes to ensure they meet quality and safety standards.
• Identify opportunities for improvement in the referral process and contribute to the development of best practices.

Job Id: QN92poCWFoWNPCC1tVb9ZSei7ouQf+MB0kSKQ+K/5kkbXAnz+z3gKVfVBrPugQAckg68BOP5wRT2ZXtlKxM8jnZeeUjDVnhsynr4kq77scMZcvDY