Accenture Technology:

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Job Summary:

We are seeking an experienced and forward-thinking OSS Networks Lead to join our Engineering & Networks team in the Middle East. This strategic role is critical for the design, deployment, and lifecycle management of OSS (Operations Support Systems) to support advanced telecom networks including 2G, 3G, LTE, 5G, and fixed-line services. The ideal candidate will be a subject matter expert with over 15 years of OSS experience, proven expertise in complex, multi-vendor environments, and a track record of enabling digital operations, automation, and service assurance.

Key Responsibilities:

OSS Architecture & Design:

• Lead the design and configuration of OSS components to support end-to-end network and service operations.

• Align OSS architecture with network requirements to ensure scalability, reliability, and seamless integration with all network elements.

• Define blueprints and roadmaps for OSS/BSS capabilities that support both traditional and autonomous networks.

Technology Innovation & Optimization:

• Recommend improvements and enhancements to OSS design and toolsets to improve performance, reduce cost, and elevate user experience.

• Drive the adoption of emerging technologies such as AI, ML, GenAI, analytics, and autonomous networking (AN) to modernize OSS platforms.

Integration & Operations Support:

• Ensure proper integration of OSS/BSS into the client’s operational structure for efficient service delivery and incident management.

• Validate interface functionality and assess compatibility across modules.

• Embed OSS/BSS capabilities into E2E testing, ensuring observability, traceability, and service quality across all network layers and customer services.

Leadership & Governance:

• Provide strategic guidance across multiple teams and act as a trusted advisor to technical and business stakeholders.

• Lead and influence cross-functional teams in designing and implementing OSS solutions that address business and operational challenges.

• Ensure that all operational tools are identified and aligned to support E2E service delivery and lifecycle management.

Data & Service Management:

• Enable data management, including access, quality, and enablement across network and customer service domains.

• Define OSS strategies for resource management, service assurance, and proactive performance monitoring.

Required Qualifications & Skills:

• Minimum 15 years of experience in OSS/BSS engineering and operations within telecom environments.

• Proven expertise in OSS/BSS systems design, deployment, and lifecycle management.

• Deep understanding of network technologies (2G, 3G, LTE, 5G, fixed) and multi-vendor system integration.

• Strong familiarity with industry standards and best practices (TM Forum, ETSI, ITIL, etc.).

• Demonstrated experience in greenfield and mission-critical environments.

• Bachelor’s degree in Engineering, Telecommunications, or related field (Master’s preferred).

• Relevant certifications in OSS tools, cloud technologies, or network management systems are an asset.

Languages:

• English: Fluent (required)

• Arabic: Professional working proficiency (preferred)

Core Competencies:

• Mastery in OSS/BSS Architecture & Integration

• Delivery Excellence & Quality Management

• Technology Advisory & Innovation Leadership

• Data Enablement & Analytics

• Autonomous Network Enablement

• Service and Resource Management

• Vendor and Stakeholder Management

Why Join Us?

• We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues

• You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools

• Flexible work arrangements and a range of benefits including competitive rewards

• You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends

• You will also have opportunities to make a difference to the communities in which we work and live

Next Steps:

If this sounds like the ideal role, career and company for you, click to apply.

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