Urwah Admin

Accenture

<div>As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture&rsquo;s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today&rsquo;s biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources, while gaining job experience with one of the world&rsquo;s leading professional services organizations.
You will be responsible for training Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.
Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture&rsquo;s well-being support program, designed specifically for the Trust &amp; Safety community, provides valuable skills to promote individual and collective well-being.
As a Trust &amp; Safety Training Analyst, you will:
Key Responsibilities:<ul><li>
Facilitate new hire training with a high level of engagement with the Operations Team</li><li>
Follow objectives and client standards for job readiness goals</li><li>
Facilitate on-floor training to bridge product knowledge and skill gaps</li><li>
Undertake projects to improve our training processes</li><li>
Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction</li><li>
Own training processes with a high level of accountability keeping in mind the internal as well as external stakeholders</li><li>
Participate in process calibration sessions with clients and cross vendor</li><li>
Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on-the-job and classroom training</li><li>
Stay up to date with product and process updates. Have a data-centric approach to problem-solving</li><li>
Manage Training batches of 5 to 25 headcount per training schedule</li><li>
Lead training projects</li><li>
Deliver process/product/policy training in classroom/online environment</li><li>
Develop and deliver training courses for different trainees/markets/products</li><li>
Identify and assess training needs of the team to bridge any process/policy gaps for better performance and understanding about the policy</li><li>
Lead all Process RCA and build training plan to deliver</li><li>
Track and report all training activities of new batches</li><li>
Participate/lead policy briefings to ensure any changes are consistent and in line with local cultural, socio, geographical and political conditions</li><li>
Work with business team to achieve top performance, including group coaching, bottom performers identification and training</li></ul>
Note- The training content could be sensitive or of a graphic nature.
Role Requirements:<ul><li>
This is an onsite role in Accenture&rsquo;s downtown Austin office. You will be expected to relocate to and work in Austin, TX, and the pay range is set accordingly.</li><li>
Must be flexible to work any shift including nights, weekends and holidays</li><li>
The role requires candidate pass English assessments with a minimum score of B2 for the written portion and C1 for the spoken portion</li></ul></div>
 
<div>Basic Qualifications:<ul><li>
Minimum of 1 years&rsquo; experience in content moderation</li><li>
Minimum of 1 years&rsquo; experience in training development and delivery</li></ul>
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. 
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Hourly Salary Range
California $27.49 to $27.49
Cleveland $27.49 to $27.49
Colorado $27.49 to $27.49
District of Columbia $27.49 to $27.49
Illinois $27.49 to $27.49
Maryland $27.49 to $27.49
Massachusetts $27.49 to $27.49
Minnesota $27.49 to $27.49
New York/New Jersey $27.49 to $27.49
Washington $27.49 to $27.49
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. 
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women. 
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture&rsquo;s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.</div>

Trust & Safety Training Analyst

<div>Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.
You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.
Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture&rsquo;s well-being support program, designed specifically for the Trust &amp; Safety community, provides valuable skills to promote individual and collective well-being.
As a Trust &amp; Safety Quality Auditing and Policy Analyst:
Key Responsibilities:<ul><li>
Responsible for quality audits ensuring service meets the client and org goals and standards of quality</li></ul><ul><li>
Need to enforce the defined policy guidelines for all workflows assigned under the content moderation scope</li><li>
Need to ensure timely quality insights are shared to drive process improvements</li><li>
Should ensure timely feedback and individual performance development is tracked and reported</li><li>
Should work with the core Operations Team and drive overall quality standards defined as per the process</li></ul><ul><li>
Assess the quality of analysts on the project</li><li>
Meet volume and quality targets for all quality assurance audits</li><li>
Develop and maintain knowledge of client and their business needs processes</li><li>
Develop and maintain an understanding of client Service Level Agreements and the department's key performance requirements</li><li>
Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training</li><li>
Participate in process calibration sessions with clients and cross-vendor</li><li>
Take accountability for effectively handling escalations</li><li>
Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction</li><li>
Assist with monitoring and tracking incidents to ensure timely resolution</li><li>
Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance</li></ul>
Role Requirements:<ul><li>
This is an onsite role in Accenture&rsquo;s downtown Austin office. You will be expected to relocate to and work in Austin, TX, and the pay range is set accordingly.</li><li>
Must be flexible to work any shift including nights, weekends and holidays</li><li>
The role requires candidate pass English assessments with a minimum score of B2 for the written portion and C1 for the spoken portion</li></ul></div>
 
<div>Basic Qualifications:<ul><li>
Minimum of 2 years&rsquo; experience in contact support</li><li>
Minimum of 1 years&rsquo; experience in content moderation</li></ul>
Preferred Qualifications:<ul><li>
Content Moderation Guidelines: In-depth understanding of content moderation guidelines and policies specific to the platform or industry</li><li>
Digital Literacy: Familiarity with various types of online content, including text, images, videos, and audio</li><li>
Attention to Detail: Keen eye for identifying inappropriate, offensive, or harmful content</li><li>
Policy Interpretation: Ability to interpret and apply content moderation policies consistently and accurately</li><li>
Decision Making: Skill in making well-informed and consistent content approval or rejection decisions</li><li>
Risk Assessment: Capability to assess the potential risks associated with various types of content.</li><li>
Data Analysis: Basic data analysis skills to identify trends, patterns, and areas of improvement</li><li>
Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions.</li><li>
Quality Assurance: Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs.</li></ul>
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. 
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Hourly Salary Range
California $27.49 to $27.49
Cleveland $27.49 to $27.49
Colorado $27.49 to $27.49
District of Columbia $27.49 to $27.49
Illinois $27.49 to $27.49
Maryland $27.49 to $27.49
Massachusetts $27.49 to $27.49
Minnesota $27.49 to $27.49
New York/New Jersey $27.49 to $27.49
Washington $27.49 to $27.49 
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. 
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women. 
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture&rsquo;s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.</div>

Trust & Safety Quality Auditing and Policy Analyst

Skill required: Tech for Operations - Technology Architecture 
Designation: Tech Architecture Sr Analyst 
Qualifications:BE/Any Graduation/Master of Engineering
 
Years of Experience:5 to 8 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions. The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions.,Tech for Operations involves using technology to improve and streamline business operations. This role includes implementing software solutions, automating processes, and managing IT systems that support operational activities. It also involves analyzing data to optimize performance and ensure efficiency. The goal is to enhance productivity and operational effectiveness through the effective use of technology. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent Automation Process of development of methodical information technology specifications, models and guidelines, using a variety of Information Technology notations. Estimating, architecting, implementing, testing, assessing and selling Technology Architectures, including but not limited to all the ADM Technology Architecture work-stream activities and deliverables, covering the required blueprint &amp; roadmap, analysis, design, build, test and deploy phases. 
What are we looking for? &bull; Strong communication skills (verbal/written) &bull; Technical background &ndash; IT operations &bull; Highly organized with attention to detail &bull; Strong interpersonal and negotiation skills &bull; Good presentation skills &bull; Proficiency in English &bull; Advanced Excel user &bull; Self-motivated, self-driven, responsible &bull; Experience with IT projects &bull; Experience with enterprise technologies &bull; Good understanding of IT terminology &bull; 5+ years of overall experience with IT infrastructure management/IT solutions/IT support &bull; Experience with account management, customer relationship, business development and IT security &bull; Hands-on experience with configuring enterprise network, voice, desktop and server infrastructure &bull; 2nd world language &bull; ITIL/PMP certification &bull; Managing small team
 
Roles and Responsibilities: &bull; Manage relationship between Accenture Operations teams and client/internal IT teams &bull; Stakeholder management &bull; Manage technology infrastructure transition projects &bull; Manage escalations &bull; Provide account management services to entrusted accounts/contacts &bull; Service management and reporting &bull; Tech budget &ndash; technology cost budgeting, optimization, recovery and variance tracking &bull; Support quality program implementations &bull; Plan and manage business continuity tests &bull; Support external and internal audits
 
BE,Any Graduation,Master of Engineering

Tech Architecture Sr Analyst

Skill required: Tech for Operations - Technology Architecture 
Designation: Tech Architecture Sr Analyst 
Qualifications:BE/Any Graduation/Master of Engineering
 
Years of Experience:5 to 8 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions. The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions.,Tech for Operations involves using technology to improve and streamline business operations. This role includes implementing software solutions, automating processes, and managing IT systems that support operational activities. It also involves analyzing data to optimize performance and ensure efficiency. The goal is to enhance productivity and operational effectiveness through the effective use of technology. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent Automation This role is expected to manage the technology team supporting BPS&rsquo;s Voice &amp; Data Infrastructure Service Management. This role requires IT Command Center experience (L1 Support) in charge of IT infrastructure projects and IT service delivery for Accenture Operations Clients. Key activities include: &bull; Work with internal and external IT teams and ensuring that the provision of infrastructure and services are effectively and efficiently meeting business needs. &bull; Having good understanding of the business strategy by maintaining a long-term relationship between IT and Business stakeholders. &bull; Take ownership of incidents and provide resolutions by working with relavant Techonology teams. &bull; Regular interaction with business counterparts is expected in order to manage their expectations 
What are we looking for? &bull; Well versed in IT Infrastructure project management and IT operations management &bull; Good domain knowledge in Network, Cloud and Contact Center Telephony Infrastructure &bull; Experience in WAN technologies like MPLS, VPNs, Packet shapers and WAN optimization &bull; Industry Certifications in ITIL/PMP/Prince2 or other industry gold certifications (Contact Center / Cloud/IT security /Networking/Virtualization). &bull; Network (Cisco/Juniper Professional), Cloud (AWS/Azure Architect) or Voice (Cisco/Avaya/Genesys) domains &bull; Strong communication skills and experienced in communication at executive level &bull; Good stakeholder management skills &bull; Working experience for BPO clients &bull; Experience with Post Merger Integration &amp; Contracting for technology services &bull; Experience in Virtual Desktop Infrastructure and Remote Access Solutions &bull; Experience in IT Operations &amp; IT Security
 
Roles and Responsibilities: &bull; Focus on the overall BPO Technology Infrastructure Solution &bull; Stake Holder Management: Manage relationship between Accenture Operations Business and Client/internal IT teams to effectively and efficiently meet business technology needs. &bull; Serve as SME to support client solutions/ facilitate discussions as appropriate in the IT infrastructure / cloud Contact Centre space. &bull; Work with the support teams to review the existing build (network, IP telephony, Cloud infrastructure etc.) and liaise with business process owners and Technology Operations for a consistent, standard architecture for the contracts. &bull; Manage the run support model for all IT Infrastructure, networking / voice contracts and cloud migrations/transitions for existing and new deals. &bull; Manage Financial RUN budgets &ndash; rigor in periodic tracking and reporting of technology budget, variance and cost optimization. &bull; Provide regular updates to senior leadership regarding ongoing incidents (severity 1 or 2) and communicate the progress status effectively. &bull; Participate in root cause analysis with internal teams, vendor and client technical teams. Work with respective support teams to help identify action Items and corrective action for further improvements. &bull; Should have good knowledge of BCP/DR aspects of cloud platforms and get CIO to execute the drill for projects. &bull; Maintain documentation for continuous service improvement and knowledge base of technical resolutions for common or recurring problems. &bull; Good team player.
 
BE,Any Graduation,Master of Engineering

<div>Location UAE :(This role is for Emirati Nationals only as per local regulations)
Accenture Strategy &amp; Consulting:
In today&rsquo;s world, business leaders want to reinvent rapidly and confidently to increase resilience, mitigate risk, and grow with sustainable value. That&rsquo;s where Accenture Strategy &amp; Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client&rsquo;s unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients.
Role:
We are looking for a Strategy &amp; Consulting &ndash; Analyst to join the Supply Chain &amp; Operations practice. The role would envisage. both business development and service delivery responsibilities, with focus on the areas of supply chain, sourcing &amp; procurement, operational excellence, smart services, capital projects, and manufacturing operations. The role would imply the involvement on strategic and transformational projects for key accounts of Accenture, especially in the industries like Oil &amp; Gas, Utilities, Consumer Goods, Retail, Travel &amp; Hospitality, Logistics and Industrial, and others where Supply Chain &amp; Operations can have relevant solutions for the client needs.
Responsibilities/Authorities:
<ul><li>Team member delivery teams focusing on supply chain and operations transformations</li><li>
Analysis for clients&rsquo; performance improvement</li><li>
Presentations for executive messaging and detailed deliverable contents</li><li>
Participation to business development and proposals creation.</li></ul>
Why join us?<ul><li>We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues</li><li>You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools</li><li>Flexible work arrangements and a range of benefits including competitive</li></ul>
rewards
Next Steps
If this sounds like the ideal role, career and company for you, click below to apply.
To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
Accenture Middle East: LinkedIn, Instagram, Facebook, Twitter, YouTube</div>
 
<div>Experience:<ul><li>
A minimum of 1 - 3 years of consulting experience, and/or relevant industry experience
Skill Sets:
</li><li>Knowledge / experience in supply Chain, sourcing &amp; procurement, operations</li><li>
Advanced analytical skills</li><li>
Solid Consulting Experience in top tier consulting firms</li><li>
Top standing and communication soft skills</li></ul></div>

Supply Chain & Operations Analyst - Emiratization & UAE Talent Development | Strategy & Consulting

Project Role : Service Management Lead 
Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
 
Must have skills : Program Project Management 
Good to have skills : NA 
Minimum 15 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: As a Service Management Lead, you will be responsible for leading the delivery of programs, projects, or managed services. A typical day involves coordinating various projects through effective contract management and shared service coordination. You will engage with key stakeholders and sponsors to foster strong relationships, ensuring high levels of commitment and alignment with the strategic agenda of the organization. Your role will require you to navigate complex project landscapes, ensuring that all aspects of service delivery are executed efficiently and effectively, while also addressing any challenges that may arise throughout the project lifecycle. Roles &amp; Responsibilities: - Expected to be a Subject Matter Expert with deep knowledge and experience. - Should have influencing and advisory skills. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate workshops and meetings to gather requirements and drive project objectives. - Mentor junior professionals to enhance their skills and knowledge in project management. Professional &amp; Technical Skills: - Must To Have Skills: Proficiency in Program Project Management. - Strong organizational and multitasking abilities to manage multiple projects simultaneously. - Excellent communication skills to effectively convey information to diverse audiences. - Ability to analyze project data and metrics to inform decision-making. - Experience in risk management and mitigation strategies. Additional Information: - The candidate should have minimum 15 years of experience in Program Project Management. - This position is based at our Bengaluru office. - A 15 years full time education is required.
 
15 years full time education

Service Management Lead

<div>Accenture Technology:
Through unmatched industry experience, leading technologies from our ecosystem partners and startups, and the largest delivery network in the world, we provide a powerful range of capabilities that can be tailored to our client&rsquo;s most complex business needs. With over 100 innovation hubs deployed around the world, we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation, intelligence, and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses. Visit us at www.accenture.com.
Role Summary:
As a Tech Delivery Subject Matter Expert (Senior Manager), you will play a critical leadership role in shaping delivery excellence, driving innovative practices, and bringing deep SAP Finance expertise to complex transformation engagements. You will be recognized as a trusted advisor to the client and a thought leader within the organization, contributing to strategy, solution design, and successful execution.
You will leverage your strong technical knowledge, business acumen, and stakeholder management skills to lead teams, influence key decisions, and ensure the delivery of best-practice SAP-enabled business solutions.
Key Responsibilities:<ul><li>
Lead SAP FI/CO solution design and delivery across a large-scale ERP transformation</li><li>
Act as a trusted advisor to senior client stakeholders</li><li>
Drive best-practice finance solutions and innovative delivery approaches</li><li>
Collaborate with cross-functional teams to ensure aligned, on-time delivery</li><li>
Facilitate workshops, manage governance, and oversee project progress (PMO)</li><li>
Mentor teams and contribute to high-performance delivery culture</li></ul></div>
 
<div>Required Skills &amp; Qualifications:
Core Requirements<ul><li>
Expert proficiency in SAP FI/CO Finance with extensive implementation experience.</li><li>
Proven experience leading large-scale ERP or digital transformation programs.</li><li>
Strong consulting background with the ability to shape strategy and deliver outcomes.</li><li>
Demonstrated ability to influence senior stakeholders and drive consensus.</li><li>
Excellent communication, presentation, and facilitation skills.</li></ul>
Preferred / Recommended<ul><li>
Advanced proficiency in Project Management Office (PMO) methodologies.</li><li>
Experience working in large, complex, multi-vendor program environments.</li><li>
Prior experience in the Middle East, preferably Saudi Arabia.</li><li>
Exposure to public sector, giga-projects, or large entertainment / infrastructure programs is a strong advantage.</li></ul> 
 
Why Join Us?<ul><li>
We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues</li><li>
You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools</li><li>
Flexible work arrangements and a range of benefits including competitive rewards</li><li>
You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends</li><li>
You will also have opportunities to make a difference to the communities in which we work and live</li></ul>
Next Steps:
If this sounds like the ideal role, career and company for you, click to apply.
To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
Accenture Middle East: LinkedIn, Instagram, Facebook, Twitter, YouTube</div>

Senior Manager – SAP Finance (FI/CO)

Join Accenture and explore 124   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Accenture

ABOUT_COMPANY

Trust & Safety Training Analyst

Trust & Safety Quality Auditing and Policy Analyst

Tech Architecture Sr Analyst

Tech Architecture Sr Analyst

Supply Chain & Operations Analyst - Emiratization & UAE Talent Development | Strategy & Consulting

Service Management Lead

Senior Manager – SAP Finance (FI/CO)